The sensor on the Sony phone does not work. What to do if the touchscreen on the Sony Xperia XA1 is glitchy. The sensor does not work on Sony Xperia xa1: causes of the problem

Have you suddenly noticed that the screen is not working? Sony Xperia? You are trying to remember why such a nuisance could arise, but, unfortunately, you do not know what actions of yours provoked such incorrect behavior of this portable device communications? Then don’t suffer and waste time, but urgently contact our service center for advice. Here Sony Xperia Z, sola, SX, GX, ZR, M, U, S, P, L, SP, ZL, E, go, V, TX, J, SL, ion, S will be diagnosed absolutely free of charge, and will be selected best option repairs and at the end will provide a long warranty - up to approximately one year of validity. This 1-year warranty applies to both a positive (otherwise we have no other way) outcome of troubleshooting, and to the quality of spare parts for replacement.

Malfunctions:

  1. If the original Sony Xperia touch screen glass does not respond to touch at all, then the following problems may occur:
  • in fifty percent of cases, the cause of the described breakdown is moisture or liquid getting under the display. In such situations, connecting a charger is strictly prohibited, otherwise the harmful effects of corrosion and oxidation will accelerate and cause more harm. Try to bring it immediately mobile phone to the Telemama service center for restoration;
  • part doesn't work Sony screen Xperia because the software crashed. After the shift operating system everything will fall into place - our firmware does not take much time;
  • The touch screen of a cellular communication device does not work due to broken glass, but the display still displays pictures, which means you can either replace the screen together with the module (a feature of some models), or install only the broken glass separately.
  • 
    Seize the moment: 2 weeks left until the end of the promotion!
    Seasonal discount 40-70%
    Name of spare parts Spare part price in rub. Installation price in rub.
    Replacing touch glass 1900 1500 900
    Replacing the display 2000 1600 900
    Power connector 900 590 900
    Microphone\Speaker 900\700 650\450 900
    Power button 950 550 900
    Sim reader\Flash reader 1200\1300 750\800 900
    Antenna module 1200 700 900
    Cameras 1400 950 900
    Power chip 2500 1900 900
    Display controller 1400 950 900
    Transmitter power amplifier 1600 1250 900
    Headset controller 1200 750 900
    Sound control chip 2200 1450 900
    WiFi module 1600 950 900
    Bluetooth module 1400 950 900
    Vibration motor 990 680 600
    Firmware 900
    If you do not find the item you need in the price list, then call us - we will help you.

    The cost is not expensive

    Since the cost of both software and technical maintenance for Sony Xperia in our service center reduced to a minimum, then you no longer need to look for self-taught craftsmen to restore the functionality of the gadget at home. You understand that unauthorized intervention in the structure of the device greatly harms it, so it is better to visit a specialized repair facility once than to gradually “kill” your mobile phone by trying to fix it yourself.

    Take a look at the price list and see for yourself that our prices are minimal; it cannot be cheaper. We sell even high-quality spare parts at no extra charge, at factory rates, but we provide a mandatory guarantee - these are our rules.

    Urgent Sony Xperia repair

    Urgent repair of a communication device occurs in front of the client, immediately upon request for help. We do not require additional payment for efficiency, but we insist on carrying out final quality control - otherwise we cannot issue an annual guarantee.

    How to return Sony Xperia for repairs

    1. Bring your mobile phone to the Telemama service center yourself;
    2. You can also call our courier to your home.

    Professional technicians can repair Sony Xperia breakdowns of varying complexity in the shortest possible time.

    Despite high quality Sony smartphones, sometimes it happens that the sensitivity touch screen decreases and it responds inadequately to touch. In this article we will tell you what to do when it’s buggy Sony sensor Xperia.

    • The operation of the screen can be hampered by dust or dirt, as well as cases and protective films. Check that the film adheres tightly to the screen and that there are no dust particles underneath it. Bubbles during application can also negatively affect the responsiveness of the screen. Wipe your smartphone screen with a dry cloth.
    • Remove the cover completely to eliminate its culprit. Sometimes, the edges of the case may imperceptibly touch the screen, thereby putting constant pressure on it.
    • If you find that the device has become hot, let it cool down and then check its functionality again.
    • Turn off the power to your smartphone, then turn it on again. This will free up space occupied by applications. RAM. Perhaps the Xperia sensor is glitching due to its overload.
    • Make sure the glove mode is not enabled.
    • If a problem is detected during the charging process, then you should make sure that the charger cord or power supply is original. Non-original cords may adversely affect the operation of your Sony smartphone.
    • The problem may be caused by the memory card. You need to remove it and reboot the gadget. If this helps, then the card is damaged and needs to be replaced.
    • Install the official software for diagnosing the operation of the sensor - Xperia Diagnostics. This program will identify system and hardware errors and offer solutions to them.
    • You can also solve the problem using the update software to the latest version.

    As you can see, there are quite a lot of solution options. We hope one of them helps you!

    There are a large number of factors due to which the Sony touchscreen does not respond to commands. Quite often, the cause of this situation is mechanical influences, and there are also software damages, which can only be identified and eliminated in a service center.

    First inspect appearance your phone. Due to clogged dust or oil droplets, the touchscreen may not respond to user touches. To do this, you need to frequently wipe the display with a special microfiber. This routine cleaning is ready to get it back into working order. In addition, make it a rule not to handle your phone with dirty or wet hands.

    Incorrectly glued film may cause the sensor to not work. This happens due to air and dust particles that accumulate between the surface of the display and the protective film. To solve this situation, you need to re-stick the film.

    Sometimes the Sony touchscreen does not work due to the fact that the commands received by the phone may not be perceived correctly. In this case, to bring the program back to life, you need to restart your smartphone.

    Carefully examine the display for cracks. Even small cracks can cause your phone to malfunction. As a result, the touchscreen partially responds to commands only in some areas. The only way to return your phone to normal operating condition is to replace the touchscreen on your phone in our service center.

    If the touchscreen on your Sony phone does not work, it may be due to a malfunction or failure of the touch control chip. Very often, chip failure occurs after falls or strong impacts. This can also be caused by moisture penetrating into the housing. The solution to this problem is to replace the microcircuit with a new one.

    The touchscreen on your phone may break down due to malfunction of various parts. For example, a breakdown can lead to job loss printed circuit board or its components caused by ingress of water, physical or mechanical stress. Only a complete diagnosis will help determine what exactly has gone wrong.

    Smartphone users often encounter a problem where the edges of the sensor do not work well on the Sony Xperia XA1. In most situations, solving the problem requires replacing the part, but in some cases, glitches with the touchscreen can be easily resolved.

    The sensor does not work on Sony Xperia xa1: causes of the problem

    As a rule, the performance of the sensor can be affected by the following reasons:

    • overload of operating memory;
    • contamination or incorrect application of the protective film;
    • activation of the “Work with gloves” mode;
    • memory card malfunctions;
    • failure of the touchscreen cable due to a fall, mechanical damage or moisture;

    Very often, the sensor glitches at the edges, which brings a lot of inconvenience to the user: it is impossible to write messages or erase text correctly, enter some applications, or comfortably use the buttons located at the bottom of the gadget. Some owners adapt by turning the screen over, but for the device to function normally in the future, the problem must be resolved as quickly as possible.

    If the sensor is not working well in the Sony Xperia xa1, you can first try to fix software glitches. If, after these manipulations, the sensor continues to fail to function, it will need to be replaced with a new one, which is sold complete with a display and frame.

    Possible situations and ways to solve them

    As practice shows, in 20% of cases when the edge sensor does not work on the Sony xa1, you can fix the problem yourself by removing some settings and restarting the device. In other cases, you will have to resort to replacing the part. Remember, if you do need to replace your touchscreen, buy an original part from a trusted manufacturer.

    Reboot

    Try to revive your smartphone by doing a normal reboot. Turn off your device. After 5 minutes, turn on the Sony Xpiria again. Has your touchscreen worked? If yes, then put your worries aside. Otherwise, continue with the next steps.

    Clean the dirt and remove the cover

    Check how tightly the protective film adheres to the screen. Perhaps the problem lies in dust particles getting under the protector while gluing it. In this case, buy a new film or protective glass and re-position it on the display.

    Sometimes some edges of the case may touch the display, preventing it from working correctly. Therefore, make sure otherwise by moving or removing the protection.

    Memory card

    Remove the CD card from the slot. Now restart your smartphone. If the screen starts to function normally, then the problem lies in the memory card. It will need to be replaced.

    Hardware problems

    In most cases, the reason for a non-working touchscreen is due to failure of the sensor in the event of mechanical damage, moisture, or a fall from a height. The only one the right decision will replace the missing part.

    In the GadgetParts online store you can purchase a touchscreen along with a display and cable assembly. By cooperating with us, you get original spare parts, prompt delivery to any point in the Russian Federation and St. Petersburg. In addition, you can use detailed instructions For self-replacement posted on our website.

    Let's look at situations when the touchscreen is on Sony smartphone does not respond, and possible ways to eliminate this problem. Sony smartphones are indispensable gadgets used for communication, web surfing and other tasks. We suggest that users encountering a similar problem review the following information:

  • Software glitch;
  • Recommendations from the Service Center.
  • Reboot

    To begin with, we advise you to use the good old method that will revive your Sony gadget - reboot. If the touchscreen stops responding to touches, simply turn off the device. Wait five minutes and turn it on again. Observe the “behavior” of the smartphone. If the touchscreen starts to respond, then there is nothing to worry about. Otherwise, read the next paragraph.

    If the touchscreen does not respond, you need to clean the display with a soft cloth to remove dirt, grease stains and handprints. To be safe, leave this task to a professional. The engineer will apply a special antibacterial solution and remove contaminants. In addition, he will answer questions related to care and proper operation.

    Program fight

    Users often thoughtlessly download applications from dubious Internet resources. This is the biggest mistake. Applications may contain malware and Trojans that are designed to steal personal data and PIN codes bank cards and, naturally, damage the performance of the Sony gadget. It is worth periodically updating the software, antivirus and downloading programs from reliable sites - engineers know which ones (it is not recommended on its own). If the touchscreen on your Sony smartphone does not respond, connect it to your laptop or computer and update the firmware.

    If the user spills liquid on the smartphone, the touchscreen stops responding. Liquid flooding is the worst thing that can happen to a device, as liquid gets into the connectors and exposes metal parts to oxidation and corrosion.

    Another case that ranks second on the list of careless attitude towards technology is when a Sony smartphone falls on a hard surface - floor, asphalt, etc. It is quite logical that in this situation the touch display does not react in any way due to the appearance of scratches, cracks and chips. A technician can easily replace a broken touchscreen.

    It is not recommended to disassemble the mechanism and repair the device yourself. The lack of necessary skills and knowledge will affect the result - as a result, the owner, through his actions, will turn the Sony gadget into a useless “brick”. We do not recommend taking risks with expensive equipment. It is better to entrust this task to professionals. They will diagnose the cause of the malfunction, provide advice and repair the smartphone within the agreed time frame.

    If the touchscreen on your Sony smartphone does not respond, contact a repair shop immediately. Diagnostics and urgent measures to restore the device will be required. Experienced engineers will come to the rescue, replace damaged parts, and the phone will start working like new. Attentive attitude, attractive prices and quality solutions technical problems provided to customers.