Switch to MTS and save your number online. Change operator while maintaining number. How to switch with your number to MTS

Hotline for questions about number porting: 8 800 250 8 250 or 8 800 250 0890 (toll-free call).

What is MNP?

The MNP (Mobile Number Portability) service allows you to change your telecom operator while maintaining your mobile number(federal).

How to go to MTS with your number

To switch to the MTS network while saving your phone number:

Write an application to transfer to MTS and receive a SIM card to which your current number will be transferred

This can be done in two ways:
After successful verification you will receive on your SMS number with confirmation of the transition date.

If there is no debt, the day before the transition, you will receive an SMS when you need to insert an MTS SIM card into your phone.
6 simple rules and 1 document for successfully transferring a number to MTS

When porting a number, you enter into an agreement with MTS for the provision of communication services. You receive a SIM card.

What documents are needed:

For citizens of the Russian Federation - a passport of a citizen of the Russian Federation.

For foreign citizens and stateless persons - an identity document.

If you are a representative of the subscriber: you additionally need a notarized power of attorney from the owner of the number.

What is important to know so that there are no problems when switching to the MTS network:
The number can be transferred no earlier than 8 days from the date of writing the application to port the number. If you want to independently indicate the date of transfer of your number to the MTS network, please note that the deadline for transferring the number is no later than 6 months from the date of writing the application.
Why do you need to get an MTS SIM card?

A SIM card is required so that you can use the MTS network by using your number. From receipt of the SIM card to the transition to MTS (8-14 days after submitting the application), a “temporary” number is valid on the issued MTS SIM card.

On the day of the transition, you will receive an SMS notification, the “temporary” number on the MTS SIM card will change to your current one, and the SIM card of the previous operator will stop working.

Insert the MTS SIM card. The transition is complete!
How much does the number porting service cost?

Transferring with your number costs 100 rubles. After a successful transition to MTS, we return 100 bonus rubles to your mobile account. They can be spent on communication services.
When switching, we recommend that you top up your temporary MTS number with 300 rubles, of which 100 rubles. will be used to pay for the number porting service “Save (transfer) number”, the remaining 200 rubles. - to use communication services.

Since December 1, 2013, Russian MTS subscribers have the opportunity to change operators without losing their number. And since April 2014, the terms of “moving” have been strictly regulated - up to 8 days for numbers of individuals. You can choose from any operator mobile communications, but there is one condition - you can change the operator only within one region. It means that

switch from MTS to Megafon

You will only be able to if both operators are present in your region (see full list below).

MTS is one of the leaders Russian market, while among some of its subscribers there is an opinion that MTS has relatively expensive tariffs. In addition, on the Internet and in conversations one can often come across the opinion that MTS subscribers are sometimes connected without their knowledge paid SMS subscriptions and other services. Of all this, experts predict the greatest outflow of subscribers after the introduction (the ability to port a number from one operator to another) from this cellular operator.

In most regions, current MTS subscribers can switch to Megafon either from MTS to Tele2 or from MTS to Beeline. About how exactly to do this. Megafon's features include the ability to either fill out an application at the company's office or call a courier who will arrive at the appointed time at your home or work place with all the documents.

The cost of the transition is 100 rubles, the transition process itself will take no more than 9 days, and the number will be unavailable for only about 30 minutes at the time of the transition. At the same time, the subscriber will be able to make another change of operator only after six months.

I will share my experience of transition from one mobile operator to another while maintaining the number. In my case - from MegaFon to MTS.

The background to the story is quite simple - I have been using MegaFon exclusively for a long time, for which I was even noted by the company - I was given a 20% discount on a fairly good tariff (5 gigabytes mobile internet, 1000 minutes of calls), which I have been using for the last few years, until I realized that 5 gigabytes of mobile Internet was clearly not enough for me.

Having studied the tariffs of MegaFon itself, I realized that there are options:
- pay a little more, but have 7 gigabytes of mobile Internet and the same 1000 minutes - but just two extra gigabytes did not inspire me;
- pay a lot more, have 10 gigabytes of mobile Internet (even better), and 2000 minutes of calls, which I need just like a goat button accordion (1000 was always enough for the eyes).

Prices for Internet packages are now such that all the options from the series “this tariff + this package” a priori turned out to be uninteresting.

Oh yes, I have a discount, I remembered, and went to seek justice in subscriber service. To the question: “Is it possible to keep the discount when switching to another tariff”? They answered me: “no”. Well, okay. After feeling a little sad (I was still used to MegaFon, and in general I was always happy with it - but that’s not the problem, the new tariffs are not convenient for me anyway), I went to “look deeper”, and quite quickly I found a suitable tariff from MTS. Yes, less minutes (400 and another 400 in the app " MTS Connect"), but also costs less, and most importantly - 10 gigabytes of mobile Internet and a whole night unlimited, which will come in very handy - for peace of mind, I periodically, and to be honest - once every couple of days, “back up” the data of all my sites, including this one , and, as I recently discovered with interest, such a backup “weighs” about 10 gigabytes. Well, no one can cancel the need to make backups when I’m out of town. This overnight unlimited made me so happy that I decided to take a risk, despite the fact that only recently.

I also remembered that I have a rather nice number in MegaFon, which I hardly use, and I realized that its time had come - only now, I need to take advantage of the recently appeared service and go to MTS with my number.

Well, on March 30, 2016, I come to the MTS salon, where they tell me that the application must be submitted in the same region in which the ported number was registered(and that’s what happened to me, Moscow and the region are considered one region, if that’s the case), and they send it to MegaFon - check passport details. I'm going to check. Don't underestimate this point. If the data you specified in the application and the data available to the operator do not agree, the application to port the number will be rejected. So I thought that just a year and a half ago I bought a MegaFon number, of course, showing my passport. And, since nothing has changed with the passport during this time, everything should be “ok”. But no, in the MegaFon salon a polite young man, after checking my data, made some amendments and, as a matter of form, persuaded me to stay. That's where we parted ways. I didn’t go back to MTS, there was a line there and I decided to go the next day. And at home I discovered with interest that the entire procedure can be completed remotely on the MTS website and started this process.

03/31/2016 - call from MTS, we agree that a new SIM card will be delivered to me by courier (free of charge) on Tuesday, 04/05/2016.

04/05/2016 - the courier arrived (on time), brought me an MTS SIM card, a contract, as well as a completed and completed application for porting a number, which I signed in his presence and he took it with him.

I immediately inserted the SIM card into the phone. Until the transfer, it has a “temporary” number, but in general, you can fully use the services. The number porting service costs 100 rubles and is charged directly from the new SIM card, for some reason this is not written anywhere (of course, maybe I missed it), I was only verbally warned that I needed to deposit 100 rubles on this number. Just in case, I “threw” the score at 150 and began to wait for further developments.

04/08/2016 - both SIM cards, old and new, received a message from MTS saying “welcome” and “If there are no debts, the number will be transferred to MTS on 04/16/2016 at 13:00.” That is, my application was processed and the same eight days were given that operators are given to port the number.

A little about money. Money from the old SIM card to the new one is not transferred, and, if anything, you can get them at the office of the old operator by writing a statement (this is in theory, I have never encountered this).

And also, a little earlier, when I had the idea of switching to Tele 2 (which I refused due to the fact that their coverage in the Moscow region was somehow “not ice”, and I didn’t want to have a phone that didn’t work in the country ). So, at the Tele 2 office they told me “in confidence” that MegaFon likes to “paint a debt” to leaving subscribers. Considering that during the entire time I used MegaFon, this operator behaved exclusively honestly and conscientiously, I didn’t really believe it, but the words remained in the subcortex, so I kept an eye on the balance, and soon realized where these rumors came from.

MegaFon has a feature that used to be called “credit of trust,” but can now be found on a website called “pay when it’s convenient.” The idea is that based on your expenses, you are given a certain amount. Previously, this amount could have gone into the red (which is logical), and the phone continued to work. However, some time ago everything changed, and if, for example, your “credit of trust” is 300 rubles, then they are added to the total account. That is, we check the balance - we see 400 rubles. 100 are yours, the remaining 300 are MegaFon. If we see 200, then in fact you have -100. I don’t know what the deep meaning of this system is, apparently some kind of machinations of marketers (although if you think about it, it’s clear what). This has always annoyed me, fortunately, to MegaFon’s credit, you can turn it off at any time.

Every subscriber once changed mobile operator. Previously, to do this you had to buy a starter package, top up your account and connect new tariff. Now you can easily switch to MTS for subscribers of other operators while maintaining your mobile number.

About the service

The “Go to MTS with your number” option allows new subscribers not to waste time notifying friends, family and colleagues about the change in contact information. The transition is carried out according to the MNP standard. The method has been used for 5 years since 2013. This service is available from all Russian operators.

How to go to MTS with your number

If all the conditions for using the service are met, then to switch you need to use a simple algorithm of actions:

Contact any MTS service center. Bring with you an old SIM card, a service agreement with the old operator, and passport information. An application for transfer is filled out in the communication salon mobile phone under the management of MTS.
The application can be completed at home using the online form.
After the procedure has been completed, a courier will arrive at the address specified in the document and bring an updated SIM card. The service is free, but not available in all regions.
Fill out the form to connect and transfer to the MTS company while maintaining your old number. To fill out the documentation, passport details and personal information are indicated.
Then payment is made. The cost of the transition is 100 rubles. But the user’s balance must have at least 200 rubles, of which 100 is debited during the transition, and 100 rubles remain for communication services.
A temporary SIM card is issued. It can be used temporarily until the transition is completed. You can use an old SIM card, which is not deactivated until the transfer is complete.
You can check the transition status via SMS. All data comes to the active SIM card from the previous operator.
After the SMS is delivered about the successful completion of the number transfer, the new SIM card is ready for use. The message arrives approximately a day before the operation is performed. The body of the letter indicates the exact start date of the number on the new SIM card.

Any questions that will arise during the transition or use of the option can be found out from the employees of the communication salon or by calling the operator at 88002508250.

Conditions

The number of the old mobile operator must be registered to the owner of the new SIM card from MTS. If interests are represented by a third party, then a power of attorney is required.
If the phone has previously undergone the transfer procedure, then it should take at least 2 months for the actions to be completed. Previously it was impossible to use the service.
The transition is only possible in the region where the number was activated.
The phone should not have debts or other obligations to the previous operator.
The number is active, the SIM card is not blocked.
All data indicated in MTS must match those of the previous mobile operator.

Which tariff should I choose?

To select a tariff plan, you can use your personal account or the MTS website. On a temporary basis, subscribers receive the “My Besimity” offer. This tariff can be customized to suit any requirements. Set the required volumes of package services as required.

All tariff plan settings are carried out on the operator’s website or in the phone application. Subscription fee is debited every day, but to use the offer, you must have 200 rubles in your account.

The SIM card is delivered to your home or MTS salon, since not all regions have the opportunity to deliver a temporary number to their subscribers.

How to switch from Megafon to MTS in order to maintain the usual phone number? We know the answer! You will be able to get a new SIM card with the desired tariff from another company, without losing a single contact - and also no one will lose you! Read our review: all the relevant and necessary information is there.

Algorithm of actions

Users have been able to easily change their operator since 2013 - the service is provided for a small amount in an expedited time frame! The transition to MTS while maintaining the Megafon number is carried out only if you used the federal format; the effect does not apply to the city.

Attention! If you decide to switch to MTS with your Megafon number, be sure to take with you a passport of a Russian citizen or another document confirming your identity if you are a foreign citizen.

What needs to be done to successfully achieve results? To change from an operator to another operator:

Find a convenient operator’s call center and contact an available employee;
Write an application in the prescribed form and enter into an agreement for servicing the transferred telephone;
Do not forget to indicate your full name, combination of numbers and passport details;
Get an operator SIM card with a temporary phone - the Tariffishche tariff plan is automatically connected to it.

As soon as you receive a SIM card in your hands, you can start using it - even if it is a temporary option. You can choose the transfer time yourself - from eight days to six months from the date of conclusion of the contract.

Let us note an important factor. The transition from Megafon to MTS is carried out only if the phone is registered in your name. If the contract was concluded for another subscriber, it is mandatory to provide an official power of attorney from the owner.

Shall we continue? The process is not finished yet - to understand how to switch to MTS from Megafon, you need to do the following:

Place 200-300 rubles on your temporary balance. One hundred rubles will be used to pay for the “Save/Transfer” service, and the remaining funds will be spent on using communications - calls, SMS messages;
Within a few days, the correctness of the specified user data will be checked - you will be notified about the progress of the activities by SMS;
The day before the transfer, you will receive an SMS notification indicating the exact time and date. This data will tell you when you can completely switch to MTS from Megafon;
Wait for the specified time and insert the SIM card into the smartphone for further use - you were able to switch to MTS.

Let's note. Before changing Megafon to MTS while keeping the number, you need to make sure there are no debts. If there are any, pay them off immediately before trying to move to another company.

Further actions

So you were able to switch to MTS while maintaining your Megafon number. The combination of numbers will remain the same, but the communication service provider will change.

When a temporary SIM card is issued, you are automatically connected to tariff plan"Tariffishche". In the future, you can change it - wait for an SMS notification that you were able to switch successfully:

Deposit a certain amount into your balance Money;
Open Personal Area user on the website or download mobile app;
Select a tariff in the appropriate section and use the connect button;
Or find special team To go to the offer page, enter it on your smartphone to switch to another tariff plan.

Do you agree that it is easy to switch to another service provider? Do not deny yourself the desire to change the operator if such a need arises - and our instructions will help. Choose a profitable offer, enjoy communication and get the most from communication services!