Why can't my computer see my iPhone photo? Solution. Ways to copy photos from iPhone to computer Windows and Mac Comp sees photos from iPhone

On the Internet, many users ask the question why the computer does not see the iPhone via usb and they cannot synchronize their smartphones. A significant knowledge base has accumulated over the years to help make iPhone, iPad, and iPod touch compatible with computers running Windows 8, 7, Vista, Windows XP, and Windows 10. Here's how to fix the problem.

We explain why the computer does not see the iPhone via usb and how to fix it

First steps

You need to start with the simplest steps before looking for deeper sources of the problem:

If the computer still does not see the iPhone

IPhone Drivers and Windows Computers

Windows computers need iOS drivers to correctly recognize iPhone, iPad, and iPod touch devices. If the device is not recognized, the drivers may not be installed, outdated, or configured incorrectly. The drivers are installed using the iTunes media player, but there are other methods for installing them.

Many people find iTunes cumbersome and inconvenient. Therefore, there is a tool to install iOS drivers on a computer without iTunes, which helps to recognize an iPhone in a few minutes. CopyTrans Drivers Installer installs drivers automatically.

Install, update or restore iOS drivers via iTunes

If iTunes is not on the computer, the computer will not recognize the iPhone correctly as a camera. When you connect an iPhone, you can only access the camera gallery. You cannot see, sync, and back up your music, messages, videos, and other content on your device.

To get iOS drivers from iTunes, download them from the link.

ITunes version may be outdated and not support iPhone. Update iTunes by going to Help> Check for Updates.

iTunes is installed and updated, but iPhone won't recognize:

completely remove iTunes and its components from your computer (the contents of the library will not be deleted);
restart your computer;
reinstall iTunes;
check the iPhone connection.

If problems persist

iTunes is installed, but the iPhone does not recognize

Check the Apple Mobile Device service:

Second, make sure Apple Mobile Device USB Driver is installed and active:

If you see the "!" next to the Apple Mobile Device USB Driver building, right-click on the line and click Enable.

If you see the "?" next to the line Apple Mobile Device USB Driver, right-click on the line and click Remove.

It is possible to find out the reasons why the computer does not see the iPhone via usb and you can fix this using another method. We'll be glad if you tell us about it in the comments below.

From the article you will learn

In this article, we have described for you all sorts of ways to transfer photos from your iPhone to your computer, and we have chosen for this not only Windows, but also Mac OS.

Transfer photos to your Windows computer

If you still think that transfer requires iTunes, then you are greatly mistaken! You can also copy photos by simply connecting the device to a computer. The described method is suitable for almost all Windows versions. Connect your iPhone to your PC and wait for a notification to appear on your mobile phone screen "Should I trust this computer"... Press "Trust" and wait until the system automatically detects the device and displays the autorun system on the screen with a choice of actions.

Here we are interested in the first point "Import images, videos"... Now select the folder to import and transfer all the files to your computer. Please note that only videos and photos from your camera will be copied. As soon as the process is completed, the system will automatically open a window with the saved data on your computer.

Important! If you have previously imported images from this device and save photos and videos to the same folder or directory, then only the new data will be copied.

Sometimes autorun does not appear, and the import will fail in this case. But you can go to My Computer, find your portable iPhone, and open it. Find the DCIM folder and copy all the data from there.

Transferring Photos to Mac OS

If you are the owner of a Mac Pro or other devices based on Mac OS, then you should definitely know how to transfer photos from your smartphone correctly, because the process is slightly different from Windows.

Connect your iPhone to your computer via USB. The system will ask for confirmation of trust to this device, click "Trust". As soon as your phone is recognized, the "Photos" window will automatically appear on the screen. If it does not open, then find this program through the search and run.

Mac OS will automatically open the Import window for you, where you can select photos and videos to transfer to your computer. If you want to import all photos, then just click "Import all new photos"... If you need to transfer only certain images, then mark them, and then click "Import Selected".

Using iTunes via USB cable

ITunes is a versatile product that lets you control your iPhone, create copies, quickly customize desktops and icons, create new playlists, and more. But with it you can also throw off photos. To do this, open iTunes on your computer. If you don't have it, download it from the official Apple website.

Next, connect your iPhone to your computer using a USB cable. If the system requires permission to trust this PC, allow it. The program will automatically detect your device and display it as a phone icon in the upper left corner of iTunes. Here you will also find complete information about your model, charging level.

To copy a photo from an iPhone to a computer, you need to click on the icon of your phone, select the "Photo" tab on the side and put a checkmark in front of the tab below "Synchronize".

Next, select the directory where the photos will be synchronized and click the "Apply" button. The system will automatically copy the data to the specified folder and open it. That's it, this is the end of the transfer procedure!

Using iTunes over Wi-Fi

The first connection process will be the same as described above. You must initially connect your phone to your computer via USB and open iTunes. Now here you need to configure the ability to sync wirelessly. To do this, find your device in the list of devices, click on it in the left side tab. Next, go to the "Parameters" item and put a tick in front of "Synchronization over Wi-Fi".

The selected machine will automatically sync with your computer. We go into the settings of our iPhone, and find the item there.

It remains only to press confirmation, after which you can wirelessly control your device via iTunes and discard any data. You no longer need a cable for this. However, please note that this method is only suitable for you if your computer has a built-in or external Wi-Fi module.

Via Wi-Fi through a special program

There is another interesting way to transfer photos without using cables. To do this, go to the Apple Store from your iPhone and enter the Wi Fi Photo Transfer request in the search. You will be shown a list of applications that match the given request.

We choose any of them, judging by the reviews. But the principle of operation is the same for everyone.

Downloaded the app? Come into it. We used Wi-Fi Photo as an example. You will be shown the settings with the IP address, which will need to be specified in the browser on the computer in order to access the photos remotely. In this case, you must have Wi-Fi enabled on your phone and computer.

We enter the IP address in the browser, and do not close the program on the smartphone.

In the browser, we see a list of photos and mark all those that you want to transfer to your computer. Here you can even specify a range from and to, so as not to mark each. Have you chosen? Click.

The system will automatically upload them to the archive and download them to your computer. Once the process is complete, close the iPhone app and turn off the wireless network.

This method is not entirely logical, but when there are no other alternative options, there is a place to be! The main idea is to transfer via social networks Vkontakte or Odnoklassniki in order to copy data to servers, and from there, logging into your account on a computer, download it to a local disk.

But there are 2 ways here too:

First, you can upload photos and videos to albums, and then download them from your PC. But, as a rule, your friends will also see them, including in the event feed.
Secondly, you can send photos to yourself by simply attaching them as separate documents or photos. And then download via PC. But keep in mind that no more than 10 photos can be sent in one message at a time, and this creates slight difficulties if there are a lot of materials.

And another important point! If you upload photos via social networks, their quality deteriorates significantly, because social networks automatically compress them! As a result, only a small part of Retina quality will remain.

Transferring photos is also possible through cloud services, both standard iCloud and Yandex.Disk, Google, Mail and other services, of which there are a lot today. Dropbox remains one of the most popular, where your data is protected.

To send photos from iPhone, you need to log in to the service website or download its official application, log in with your account and upload all photos to the cloud.

Next, you log into the same account, but only from a computer and upload information to local drives. If you do not need copies of your files in the cloud, then delete them! For example, now Yandex is running a promotion, according to which all users who upload photos to the cloud through the official application are given 32 GB for free on an ongoing basis. The iCloud service has a 5 GB quota, and it is better to use them for backups!

Copy via AirDrop

This technology is used only on Apple devices! It allows you to "over the air" send photos, videos, various links and many other data from one device to another. To use this option, you must first activate it. To do this, search for AirDrop on your Mac and turn on Wi-Fi or Bluetooth. Better, of course, is the first option. At the bottom of the screen, find the item "Allow My Discovery" and activate it. This is necessary in order for you to be able to receive data from all devices, not just those in your contact list.

Possible problems and solutions

Windows cannot see my iPhone. Check that your system correctly detects the device when connected. The tray will show when your iPhone is connected and you can click on this tab. In it you will see a list of drivers that are being installed. If the installation fails, check if you have an internet connection and try to install them manually. To do this, go to "My Computer", right-click, select "Properties" and click in the window that appears on "Device Manager"... Find the device with the question mark here and update its drivers over the Internet.
Photos are not copied. Sometimes the problem occurs due to the lack of free space on the local drive of the computer. In this case, delete unnecessary files on the disk or specify another folder where there is free space.
iTunes does not see the phone. Make sure you have the latest version of the software that supports iPhone. Very often, users ignore application updates, which is why they face similar problems.
The computer cannot see the iPhone. Most likely, you forgot to confirm "Trust" to this PC. In this case, remove the USB cable again and insert it. A notification will appear on your phone, where you need to click the "Trust" tab.

In general, if you need to transfer a photo from an iPhone to a computer, one of the presented methods will definitely suit you, regardless of your iOS version and device model!

IPhone users may experience certain technical problems. For example, when connecting a smartphone to a computer equipment. There may be several reasons for this. Next, we will take a closer look at why the computer does not see the photo from the iPhone and what to do about it?

You need to know that photos can be automatically copied to your computer if the iCloud Music Library is running on it. It allows you to automatically transfer photos from one device to another. Therefore, you need to open this program to check if there is a download of photos from the iPhone. In addition, you can send photos to computers using the "My Photo Stream" function.

Check for updates.

It must be remembered that all programs that work with iPhones require regular updates, including the iTunes program. In this case, the update must be carried out both on the phone and on computer equipment. Only then can various manipulations be carried out.

Retry.

After all the updates, you should try again transferring photos from your phone to your computer. Next, you need to try the following steps:

- First you need to take a new photo and prepare it for import.

- On a computer that uses a Mac, it is worth trying the "Image Capture" function.

- If it is Windows 8, then you need to select the "import photos" function in the "portable devices" menu.

Also on the topic: How to use iPhone 6?

- For Windows 7, you need to select a similar function in the "Portable Devices" menu.

We are using another computer.

Most users are interested in the question: why the computer does not see the photo from the iPhone and what to do with it? You can try another computer. Quite often, problems can arise with computer equipment or cable, so it is worth trying all the available options.

- Be sure to contact support if another computer recognizes the iPhone as a camera.

- You can try updating the software and restarting your computer.

Windows 8, 7 and XP.

To transfer photos to your computer in this case, you need to do the following:

- First of all, you need to install iTunes. In addition, it is also necessary to periodically update the program.

- After that, you need to select the "import image" function.

- To find all imported images, you just need to click on the device icon. After that, the folder of the DCIM disk should open, where all the received images from the iPhone will be stored. After that, you can perform various actions with the photos.

Transferring photos using iTunes.

Using iTunes, you can transfer photos from iPhone to computer equipment. However, this program does not work with photographs. To do this, you need to download iPhoto to your computer. In this case, the program works in automatic mode and is loaded together with the computer. To transfer an image, you just need to select the "import images" function. In addition, you can transfer all or individual photos. After that, you need to save the photos in the desired folder. In addition, after you move your photos to your computer on your iPhone, you can free up additional space by deleting the images.

Also on the topic: What is the most common iPhone breakdown?

How to transfer photos from iPhone to computer via Wi-Fi?

For those who do not have a dedicated cable for connecting an iPhone to a computer, there is also a wireless connection using Wi-Fi. In addition, it should be noted that experts recommend using only original cables for connecting iPhones. Otherwise, problems and crashes can occur.

To connect wirelessly, you first need to sync your iPhone and computer using Wi-Fi. To do this, follow these steps:

- First of all, we connect the iPhone to the computer equipment using the original cable. After that, you need to launch iTunes.

- Then you need to put a tick in front of "synchronization" in the "parameters" block.

- After that, the computer will automatically sync with the iPhone. You can also synchronize by phone by going to the "main" menu. An icon should appear on the phone, which will indicate the presence of synchronization.

- After successful synchronization, you can proceed to various actions, including importing an image to your computer from an iPhone. If problems arise, it is better to contact the service center, where they can answer all important questions.

Transferring Images via iCloud

Check if you can use iCloud Music Library or My Photo Stream

If you've turned on iCloud Music Library on your Mac and iPhone, iPad, or iPod touch, your photos may already be on your computer.

You can go to iCloud.com and open the Photos app to view your entire library and select photos to import. If you haven't turned on iCloud Music Library, try using the function to access photos on your computer. My photostream.

If you're not using iCloud Music Library or My Photo Stream, try these steps.

Check connections and update software.
Try importing photos using a different Apple USB cable.
If the import still fails, update the software.
Download the latest version of iTunes.
Try to import photos again.

How to transfer photos from iPhone to computer via wifi?

In addition to connecting by wire, photo transfer can also be done wirelessly. Before starting the transfer, you will need to sync over Wi-Fi.

From the computer first you need to connect your device with a cable and open iTunes. In the left part of the window, in the "Devices" block, select the iPhone or iPad for synchronization. In the "Overview" tab in the "Parameters" block, you will need to put a checkbox opposite "Synchronization. devices via Wi-Fi ". Now the gadget will automatically sync when it is on the same network with a computer with iTunes installed.

From the phone synchronization can be started via device parameters. To do this, in the "General" menu, you will need to select the "Synchronize with iTunes via Wi-Fi" item. The presence of synchronization is indicated by the icon in the phone's tray. The device now appears as connected. Consequently, all actions on it can be performed in the same way as when connecting using a conventional cable - twisted pair.

Try using a different computer

If the camera does not appear in Device Manager, check the health of your iOS device by connecting it to another computer. If the iOS device is recognized as a camera on another computer, contact Microsoft or other Windows support on your computer for help.

Apple iOS 7 doesn't trust my computer. Problems transferring photos from iPhone

There is a cruel way if all attempts to enter a password have been exhausted and there is no computer that your iphone would "trust".

Connect iPhone to your computer using the supplied USB cable.
The Apple iPhone will appear among all devices; a personal computer will recognize it as a digital camera.
To access the Lockdown folder, launch the Finder program in Mac OS. In other operating systems, the window of trust in the iPhone, iPad and iPod touch is also invoked by clearing the Lockdown folder on the computer.
After "trusting" on the computer, itunes sees the iPhone.
You must wait for the computer to detect the digital camera. Then you need to go into the device, select the photos, copy them to the clipboard and move them to a folder on your computer. With the help of iTunes, you can transfer not only photos to your computer, but also music, ringtones, videos and much more. First you need to connect your iPhone to your computer with a USD cable. When the computer beeps to notify that a new device has been found, open iTunes.
If the iPhone is configured with email, then photos can be sent via e-mail, and then transferred to a computer. You can transfer photos without connecting a USB cable to your computer; this can be easily done through the shared folder of the Yandex.Disk cloud service.

Import photos using cloud services

An excellent alternative to the second method, because by using auxiliary cloud services, you can quickly throw a large number of photos from your iPhone to your computer. To do this, you need a good Internet connection, as well as a registered account in one or more services: Yandex.Disk, Dropbox, Cloud Mail.Ru... Even email is fine if there are few images.

The algorithm of actions is very simple:

transfer photos from your iPhone to a file hosting service;
then download the downloaded files from the file hosting service, but only through a computer.

As you can see, copying a photo from an iPhone to a computer is absolutely easy. With a hand full, you can transfer footage in less than 5 minutes.

Sometimes it can happen that on an iPhone all photos in a folder, gallery or from an icloud are not visible - they are not available either on the "Albums" tab, or on the "Photos" tab.

Fortunately, invisible graphic files in iPhone 5, iPhone 6 and so on are not deleted from the phone memory by default, but only sometimes hidden as a result for a completely incomprehensible reason.

Apple programmers and other application developers should not be excluded from the problems that arise.

Many programs, such as Facebook, Twitter, or Keynote, do not allow access to all the photos on your device, only albums.

One solution is to create an album of old photos that you want to be able to access in different applications.

If you want to see all of your photos in your gallery, go to Settings and then to the Photos & Camera section.

There, turn off the option "Share photos" and "overview ...." - all graphic files should return to the right place.

Help with missing iPhone photos in the gallery and iCloud

If you cannot find all of your images, the tips below should help you. Photos may have been accidentally deleted and are now in the Recently Deleted folder.

Go to Photos> Albums> Recently Deleted. If you see missing ones, you can move them back to the All Photos album. To do this, click "Select", click on the photo and click Restore.