Ios 11 mobile internet does not work. IPhone not catching the network? Facetime Audio doesn't work

SIM cards of most mobile operators are sold with a connected mobile Internet: the user just needs to install the card in his own, and access to the network will immediately be available to him. However, to know how to set up the Internet on an iPhone manually, it is still necessary, otherwise in the event of a system failure and removal of network settings, the user will be left without access to a significant number of functions - neither checking mail, nor downloading applications from the AppStore will be available to him.

First of all, you need to clarify whether data transfer is activated in the iPhone settings. To do this, go to the section " cellular" on the menu " Settings».

Then check the two sliders “ Cellular data" and " Enable 3G". Both must be in an active position.

If the toggle switch " Cellular data"Is not included, the iPhone will only be able to access the Internet if it is present in the Wi-Fi distribution area. Turning on 3G is also highly recommended - otherwise the smartphone will use the standard EDGE. Maximum download speed that can be achieved when connected to EDGE - 474 Kb / s, but you should count on 50 Kb / s. Needless to say, this is too slow internet?

Even if you switched the "Enable 3G" slider to the active position, this is not a guarantee that the gadget will work over 3G. It all depends on the coverage area: if in the area where the iPhone is located, the connection is poorly received, most likely you will have to deal with EDGE.

It is very easy to find out which standard the data is transmitted through - just look at the top of the screen. One of two icons can appear next to the operator's name: 3G or E.

The second and indicates the transfer of data through EDGE... Therefore, the letter E horrifies all fans of fast Internet surfing.

If there is neither 3G nor E in front of the provider's name, then the mobile Internet is not available. There are two possible reasons for the lack of a network: either the "Cellular data" slider in the settings is disabled, or the coverage is very weak.

After you check the toggle switches, you need to clarify whether the mobile connection settings are entered correctly. This is done like this:

Step 1... In the same section “ cellular"Scroll down, find the subsection" "And go to it.

Step 2... Pay attention to the block “ Cellular data". There are 3 fields to be filled in here: APN, Username, password.

The following parameter values ​​are valid for leading operators:

All parameters are written in small Latin letters.

Mobile Internet settings can be ordered by calling the contact center of the mobile provider. In this case, you do not have to prescribe anything manually - it will be enough to save the settings from an SMS message.

After entering the parameters, you need to restart the phone - when the gadget turns on, the Internet will be available. In the same section “ Cellular data communication»You can customize the MMS - how it is done is described.

How to set up Wi-Fi on an iPhone?

An alternative to mobile internet is Wi-Fi. In large cities, distribution points are located everywhere - you can enjoy Internet surfing in bars, universities, on city alleys without having a ruble on your mobile phone account. However, Wi-Fi also has disadvantages. At first, as soon as the user leaves the coverage area, the Internet immediately disappears. Secondly, in public places, the speed is very low, because many users use the network at the same time.

You need to connect Wi-Fi like this:

Step 1... V " Settings"Find the section" Wi-Fi"And go to it.

Step 2... Switch the toggle switch " Wi-Fi»Into an active position.

Step 3... In the block " Select a network»Find the source you want and click on it. In our case it is AndroidAP.

Step 4... Enter your Wi-Fi password and click “ Connect.».

When the connection is made, the source will be marked with a blue checkmark, and a characteristic Wi-Fi icon will appear next to the operator's name.

There is usually no need to adjust the Wi-Fi connection settings, but it is still worth checking them. To do this, click on the field with the name of the connected access point. You will see the following options:

Make sure that:

After the initial setup of the Wi-Fi connection, you will be able to connect to the access point via " Control Center". All you need to do is swipe from bottom to top and click on the icon with the Wi-Fi symbol, known to everyone.

A Wi-Fi connection uses up battery power faster than using a mobile Internet. Therefore, before connecting to the distribution, make sure that the iPhone battery is sufficient.

Why is the Internet not working on the iPhone?

If you entered the Internet settings correctly, but data transfer still does not work, there may be several reasons for this:

The number is not connected to the service responsible for access to the network

Such a service is a component of the basic package of options for any tariff; for example, at MTS it is called “ Mobile Internet". Its absence can be explained only by the fact that the user himself climbed into the "Personal Account" and unknowingly deleted it. You can activate this service by calling the operator's contact center or by personally applying to the service salon with a passport.

There is not enough money on the SIM card to access the Internet

If the balance is negative, Internet access is blocked, even if the prepaid unlimited Internet option has not expired yet. Moreover, the icon 3G(or E) will still be visible next to the operator's name - they just won't be able to load the pages in the browser. The solution to this problem is obvious - you need to replenish your balance.

All mobile traffic used up

If earlier, when the traffic quota was consumed, the user retained the ability to access the Internet (only at a very low speed), now he is simply not allowed to enter the Internet. A window appears on the mobile screen offering to connect additional services to increase traffic - of course, on a reimbursable basis. There are several solutions to this problem, and the use of additional options for money not included in their number:

  • You can contact the operator and ask him to reconnect the prepaid mobile Internet service from the current date. This can be done only if there is enough money on the SIM card account to charge the monthly payment.
  • You should buy a package of megabytes with bonus points. MTS has the most developed bonus system. For example, to purchase 100 MB from this operator in excess of the main package, it is enough to spend 150 bonuses, 100 of which can be obtained simply by passing a poll on the official MTS website.

Finally, you can find a free Wi-Fi distribution and, using it, "endure" until the date of updating the traffic quota.

Many users mistakenly believe that the Internet on the iPhone is not working due to a jailbreak or a recent OS update. In fact, neither one nor the other does not affect the data transfer in any way.

The ultimate way to solve the problem with mobile internet on iPhone is reset network settings... You should follow the path " Settings» — « The main» — « Reset"And select the item" Reset network settings».

User information - music, notes, messages - with such a reset, will not go anywhere from the device. At the end of the procedure, you need to re-"drive" the settings of the mobile Internet and try to access the Network again. If the reset does not help, you should contact the service center for help.

How to solve Wi-Fi problems?

If you cannot turn on the Internet via Wi-Fi, it is worthwhile to carry out a number of manipulations with the router. Necessary:

  • Disable router.
  • Wait 20 seconds.
  • Start the device and activate the Wi-Fi function on the iPhone.

All hidden processes that provoke a failure, with this method of rebooting, will be terminated - therefore, the problem will be eliminated.

Conclusion

Setting up the mobile Internet is not at all as difficult as they say - not only an experienced sysadmin can do this work, but also a user who is not privy to the secrets of programming. The main thing is to correctly fill in the three parameters of cellular data and do not forget to restart the device after that.

Adjusting your Wi-Fi connection is even easier. In general, the user's task is to enter the correct password. The parameters of the Wi-Fi network are set automatically - as a rule, there is no need to go into the connection settings and change something there.

To be "on hand" with an iPhone that does not catch the net on a trip or on a business trip is not a pleasant situation. The boss will be annoyed that his employee is unavailable and did not submit a timely report, relatives will be worn out with anxiety, potential clients will be off the hook. Even calling for help or a taxi, should something happen to the car, it will be impossible. It should be admitted that modern people are heavily dependent on the GSM signal.

Fortunately, in most situations, you cannot solve the problem of a weak network on your own and rather quickly. In the article we will tell you about the common reasons why the "apple" gadget does not catch the network well, and how to fix the situation.

First what you need to check on an iPhone that does not pick up a GSM signal - date / time settings. If the settings are incorrect, you should set the correct manually... This is done like this:

Step 1... Follow the path " Settings» — « The main» — « date and time».

Step 2... Find out the exact time in your time zone. To do this, you can use, for example, the Yandex. Time" .

Step 3... Scrolling the reels, set the correct date, hour and minute.

Step 4... Restart your iPhone and check the network.

If you have Wi-Fi access, you can avoid manually setting the time. In the subsection "Date and Time" there is a slider "Automatic". After activating it, the iPhone independently determines the time in the set time zone - but only if the gadget is connected to the Internet.

Your humble servant prefers not to use the automatic time setting, because his iPhone "counts" one hour more.

Problems with the settings of the cellular operator

If the time is set correctly, but the iPhone still does not catch the network, you can suspect that the settings of the cellular operator have gone astray. A set of such measures will help to solve this problem (each subsequent step must be performed only if the previous one did not work):

Step 1... Turn airplane mode on and off. The corresponding slider is located at the very beginning of the " Settings».

Step 2... V " Settings"Go to the section" Operator"And deactivate the toggle switch" Automatically».

Step 3... Check if the cellular data settings are correct (APN, username, password). Follow the path " Settings» — « cellular» — « Cellular data network". In the block " Cellular data»And the necessary details are present.

You can find the correct parameters for the top 3 operators in our article on. In case of mismatch, change the cellular data settings on the "apple" gadget manually. Remember to restart your device after changing the settings.

Weak GSM signal

If the reason for the weak signal is that the user's place of residence is not within the GSM coverage area, the problem cannot be corrected on your own. You will have to buy a SIM card for temporary use. Although in fact the territory where utterly there is no GSM signal, you still need to search.

There are also areas where the signal is very poor in large cities. As a rule, iPhones are not caught in the subway, basements, elevators. The network can disappear inside the building due to the fact that the concrete walls of the room jam the GSM signal. In some buildings, jammers are deliberately used to prevent employees from over-engaging in Internet surfing. The "jammers" look like this:

Previously, "jammers" were willingly placed in educational institutions. Now the use of such devices has been reduced to a minimum - the modern educational process presupposes an active student's use of the mobile Internet.

If the GSM signal is weak in the user's home, this is a reason to make a claim to the communication provider. The iPhone owner needs to call the hotline number and complain about the lack of a network. The application will be forwarded to the technical department, whose employees will make every effort to solve the problem.

SIM card damaged

Mechanical damage to the SIM card or its incorrect cutting can not become the reasons why there is no network on the iPhone. If the card is defective, the SIM gadget will not recognize it at all. This is a completely different problem, the possible solutions to which we proposed in the article "".

However, a user suffering from a lack of network on a smartphone should still have a visual inspection of the SIM card. If there is dirt on the contacts, you need to carefully remove it. Even the fact that the user has removed the SIM card and installed it back into the slot can help return the normal GSM signal.

If the owner of the iPhone has suspicions that the gadget does not catch the network well because of the SIM card, he should contact the service office with a passport and replace the SIM. This procedure is free and takes only a couple of minutes.

IOS crash

The ineffectiveness of the above measures tells the user that the problem may be in the software. For the gadget to work correctly, the latest system updates are required. To check if there are any available updates, the user needs to follow the path “ Settings» — « The main» — « Software Update».

There was a breakdown of the gadget

If there is a physical breakdown of the iPhone, a visit to the masters cannot be avoided. The failure of the gadget to catch the network, as a rule, is caused by a malfunction of the antenna module. Antenna breakdown is the result of falling or flooding the gadget. The repair cost in this case will depend on the iPhone model. We will collect approximate prices in the table:

Repair price

IPhone does not catch the network after unlock: what to do?

Network problems can appear after the user has unlocked the Sim-Lock device using one of the following programs: redsnOw, ultrasnOw, SAM Tool, SAMPrefs. The following measures will help to resolve the problem:

Step 1... Reset network settings. To do this, you need to follow the path " Settings» — « The main» — « Reset", Click on the item" Reset network settings»And enter the password.

This measure will not result in the deletion of personal data.

Step 2... Restore iPhone via iTunes and. The probability that this measure will help is 90%. Remember that restoring will clear the device's memory. Before proceeding with the recovery procedure, back up your data.

If the gadget is locked under AT&T, it will not work with Russian SIM cards, no matter how hard the user makes. It is better for the unhappy owner of such a smartphone to seek an official unlock.

Conclusion

In the absence of a network on the iPhone, you should not rush to the masters for repairs. Specialists of service centers are interested in finding a malfunction in the gadget - and they, most likely, will find it, "blowing up from an elephant fly." Before handing over the phone for repair, the user should take a number of simple measures - check the time, network settings, restart the gadget, update iOS. The chances that one of these measures will work is very high.

Apple produces high-end smartphones, but this does not exclude the problem that gadget users sometimes face - the Internet does not work on the iPhone. The problem arises with different mobile operators. The most common reason for this is incorrect settings, but there are also more serious reasons. Follow these simple instructions to understand why the internet sometimes works poorly on smartphones and how you can troubleshoot your iPhone yourself.


How to identify the problem

Problems with unlimited mobile internet can be easily distinguished from any other. The main symptoms of a problem are:

  • you cannot access the Internet on your iPhone (via 3G, LTE or Wi-Fi)
  • tethering won't turn on (or iPhone doesn't work as a Wi-Fi hotspot)
  • Internet works intermittently or pages are not displayed on the mobile phone screen if there is a connection icon

If you encounter a system error, just restart your smartphone - after turning on, the unlimited Internet function should work as usual. It also sometimes helps to switch to Airplane mode and then return to normal mode. If simple actions did not help, the error should be looked for in the phone settings, software or hardware.

Why LTE stopped turning on

The reasons why the Internet does not work on the iPhone are different. The most common problems faced by iPhone users are:

  • error in wireless network settings or 3G connection
  • iOS system error
  • iPhone hardware breakdowns
  • incorrect operation of the SIM card

In most cases (especially when it comes to software problems), you can fix the situation yourself.


There is network coverage, but the Internet is not working

LTE connection errors most often come from the mobile operator. Typically, this problem occurs after a hard reset or factory reset. Even with good network coverage, unlimited internet may not function. It is easy to distinguish this problem from others - the cellular antenna is displayed in the status bar, but the icon disappears. The following actions will help to correct the situation:

  • go to iPhone settings
  • select the tab "Cellular"
  • find the menu "Data Transfer"
  • type APN and username, after specifying them with your mobile operator

However, before checking the settings, make sure that you have paid for the Internet, have network coverage, and the operator provides this service. Check the details of the tariffs for mobile communications. If your Internet often does not work correctly, discuss technical assistance with your mobile operator. Some users, in order to eliminate the problems that arise, change their mobile operator to a more suitable one.

If the 3G icon is missing

When the 3G icon is displayed in the status bar, but the browser does not load the pages, you should rule out the browser issue. The easiest way is to download all the proposed updates to the application, or uninstall and reinstall it. If you are using a standard browser, try the following steps:

  • disable javascript in browser
  • restart phone (Power + Home)
  • close the browser by double-clicking on the Home key and swiping up the application tab

Many iPhone owners have experienced poor page loading and following links after updating the operating system to version 9.3. Updating the iOS system to the latest version will help resolve the issue.

The methods described above are relevant only if the problem is caused by a browser error, and there are no problems with LTE mobile communication on the part of the cellular operator. If the network or cellular data icon still disappears, you should look for other reasons.

Data network problems

You may not be connected to the internet if your cellular data network is off. Look in the parameters of the mobile phone - if it is disabled, then the icon in the status bar disappears. To connect the network, follow these steps:

  • go to the connection settings menu
  • make sure that in the items "Cellular data" and "Enable 3G" the slider is in the activated state
  • turn on the transmission of cellular data if necessary

Even if the cellular connection was working properly, the coverage of the cellular network may be different, which is why the smartphone does not receive a signal everywhere. Operators cannot provide the same good cellular reception in different parts of the city. If the 3G icon changes to E or H +, this is not considered a malfunction.

How to connect modem mode

If the mobile Internet on your smartphone does not function in modem mode or the device does not allow you to connect to the network in access point mode, make sure that the corresponding function is turned on. It is easy to do this:

  • go to the settings menu
  • select "Modem mode" or "Cellular data" - "Modem mode"
  • move the slider to the on position
  • check the settings and the password that your mobile phone will generate

If everything is in order, you should restart your phone. Typically, the modem mode function is then restored. It is recommended to perform the same actions if it is not possible to create access. Another way is to reset the settings to factory defaults and then enter all the parameters manually.

What to do if your smartphone stops receiving cellular communications

If you restart your phone and even reset it to factory settings, and the problems still persist (the 3G icon is missing in the status bar, there is no Internet access), the problem may lie in the hardware of the smartphone. Repairing the wireless module or other elements on your own can damage the manufacturer's seals, therefore, with iPhones under warranty, it is better to immediately contact the service center.

Sometimes users face such a problem while traveling, using roaming, after hardware repair (battery or display replacement) of the smartphone, or a long period of inactivity (without recharging) - the operator logo disappears on the iPhone and there is no connection to the cellular network. Let's try to figure out what is the cause of the "breakdown" in such cases and how to fix it.

In contact with

The problem is aggravated by the fact that the employees of service centers in Russia, Ukraine, Belarus, etc. They are not always able to identify the real reason for the lack of connection to the cellular network (or deliberately hide it) and perform a number of expensive procedures - from a simple reinstallation of iOS and ending with hardware repair using a soldering iron and other "jewelry" tools.

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Check if the SIM card is working?

Unfortunately, SIM cards also fail. Therefore, first of all, check if the SIM card in your iPhone works. This can be done, for example, by installing a SIM card in another smartphone.

What to do if instead of the operator on the iPhone it says "no network" or the smartphone does not see the SIM card after repair (flashing)

In the event of the described problem, first of all, you need to look at the set time - if the smartphone does not correctly display the current time and date, then you need to perform the following simple algorithm of actions:

1 ... Connect the device to an active Wi-Fi network;

2 ... Go to Settings The main date and time ;

3 ... Toggle the checkbox " Automatically»In the active position (if set by default - turn it off and on);

4 ... Restart your iPhone.

No network, search or what to do when the iPhone does not see the operator's SIM card while roaming abroad

If you have ever traveled abroad with your iPhone, you may have encountered such a problem. You turned off your smartphone during the flight, and when you turned it on, your device does not connect to the cellular network, but displays the message "No network". What to do?

The Apple Support Forum has a corresponding discussion thread with a million pages to read. But even if you honestly start reading everything in order to figure it out, you will not get an answer to your question even after a few hours of careful reading.

System message "No network" (Search network) appears when your iPhone or iPad (yes, the problem is also relevant for Apple tablets) cannot connect to it, or connects to an operator, but cannot establish a connection either to the Internet or to the cellular network. You can even see the name of the operator who serves you - but then it will disappear anyway.

This error can have several reasons at once. But first, the most common and simplest of them should be excluded. And anyone can do it.

Switch from LTE (4G) to 3G

1 ... Open up Settings your iPhone or iPad.

2 ... Please select cellularVoice and data.

3 ... Click on the inscription Voice and data and change LTE to 3G or 2G.

Why should you do this? Experience shows that not all mobile operators abroad provide roaming in 4G / LTE networks. As a result, which is logical, your iPhone or iPad is not connected to the networks - simply because there is nothing there for "foreigners". And the easiest way to solve this problem is to look for networks of the previous, third generation (3G), because it is difficult to imagine a more or less developed country where there are none.

Let's repeat - this situation has nothing to do with 4G coverage of foreign operators. They can provide 4G networks to local subscribers, but not to newcomers.

Try it - it really helps :).

Did not help?

Well, let's look at some of the solutions that Apple offers us.

1. Turn off and on your iPhone (iPad)

2. Update operator settings

For this:

- Connect to the Internet via Wi-Fi or cellular operator.
- Select SettingsThe mainAbout this device... If your operator has prepared an update to the settings, you will be prompted to update to them.

3. Take out the SIM card and insert it back

4. Reset network settings

SettingsThe mainResetReset network settings... Keep in mind that this operation resets Wi-Fi passwords, cellular network settings, and preset VPN / APN settings.

5. Update iOS on iPhone and iPad to the latest version

6. Contact your cellular operator for help

Check with him if the account is active, if there are any technical problems with communication in your region.

7. Reset iPhone or iPad to factory settings

What to do if the Internet does not work on iPhone while roaming

1. Go to Settingscellular and see if the slider opposite the inscription is turned on Cellular data.
2 ... If you are abroad, check if the data roaming settings are active ( SettingscellularData parametersdata roaming).

Keep in mind that the cost of mobile data roaming is much higher.

These simple methods in some cases will help you avoid going to the service center and save a decent amount, which could be invoiced by not clean on hand specialists.

Apple's technology takes leading positions around the world, but this does not guarantee that there will be no problems with it. One of the most common questions among users is why the Internet does not work on the iPhone. The most common cause is incorrect settings, but there are more complex reasons due to which there is no connection to the 3G, 4G or Wi-Fi network.

First of all, you need to find out if the cellular company provides an LTE or 4G connection service. For example, some corporate SIM cards are designed only for calls and SMS, and they will not be able to access the World Wide Web if this is not provided for by the tariff.

There are several main symptoms of a failure:

  • LTE, Wi-Fi or 3G does not function.
  • I can't use an iPhone instead of a modem.
  • There is a connection icon, but the pages in the browser are not loading.

When the Internet does not work in the iPhone, you can try to restart the device. Most often, after a restart, the connection is restored, which indicates that the network is not working correctly.

If the Internet is gone, you should pay attention to the icon in the upper right corner. When you are in the coverage area, the letters "E", "H +" or "3G" will be displayed there. The absence of such icons indicates that the user is out of the coverage area, and he will have to go to the area where he will catch the connection.

If the unit has just been purchased, special settings are required. You can order them from your mobile operator or enter manually if you know the parameters that are suitable for your particular iPhone model. But usually they come automatically when you first connect to the base station.

Self-diagnosis

For self-diagnosis, take the test. The virtual assistant will identify the problem and tell you what to do.

Rebooted your phone?

Right! Not true!

We continue diagnostics >>

Have you checked the rest of the traffic in the package?

Right! Not true!

If there is still traffic, click the "Continue diagnostics" button.

We continue diagnostics >>

Are LTE, 3G, E icons displayed next to the operator's name?

Right! Not true!

If they are not there, most likely something happened to the operator's equipment or you are out of range. We recommend that you wait a little or move at least 100 meters from this location.
If it does not help, click the "Continue diagnostics" button.

We continue diagnostics >>

The network may be overloaded, wait 15 to 30 minutes.

Right! Not true!

If you have already waited, click the "Continue diagnostics" button.

We continue diagnostics >>

Have you tried updating or reflashing your device?

Right! Not true!

The new firmware fixes software glitches and allows communication.
If updated, click the "Continue diagnostics" button.

We continue diagnostics >>

Has the phone been dropped or repaired?

Right! Not true!

If dropped or repaired, the communication board may be damaged.
If it did not fall, click the "Continue diagnostics" button.

We continue diagnostics >>

We continue diagnostics >>

iPhone Internet does not work

It's time for repairs, it's clearly not in the software part, you can't fix it with your own hands.

Start over!

Checking the connection

The reasons iPhone won't connect to the Internet can vary:

  • Invalid parameters.
  • Software glitch.
  • Damage to the SIM card.
  • Lack of coverage.
  • Problems in the module.
  • Broken router (if the device does not see Wi-Fi).

All mobile operators provide the Mobile Internet service, but you can use it only if you have a positive balance or if there is available GB of traffic in the package. If this condition is not met, you will not be able to use the wireless network.

Reboot the network

  1. Open the parameters, go to the "Cellular data", find the slider opposite the "Transfer".
  2. We turn off the data transfer for 30 seconds, and then we activate it again and try to use the browser.

If the above method did not help, you should use a more complex option, which implies a complete data reset:

  1. Go to "Settings", go to "Network".
  2. Click on "Cellular Data", select "Reset".
  3. We call the direct line of our cellular company and order new parameters, indicating the specific model of our gadget.

Setting up a 3G and 4G connection

To set up a 3G or 4G connection, you need to make sure your account balance is positive, and then follow a few simple steps:

  1. We go into the network parameters, click on "Data transfer".
  2. Make sure the 3G function is active. In the APN lines, username and password, enter the corresponding data provided by the operator.

In some cases, resetting the settings with the subsequent re-entry helps. If the problem persists after the update, you should look for another reason.

Setting up a Wi-Fi connection

If you cannot provide Internet access through the router, you can try to restart it. Sometimes the problem lies in the incorrect parameters of the router, which are configured as follows:

  1. When the provider's cable is already connected to the router to the WAN port, press the power button and wait for the device to boot.
  2. We enter 192.168.0.1 or 192.168.1.1 in the address bar of the browser and press Enter, then enter the username and password. Most often these are "Admin" and "1234". They should be changed in your personal account, otherwise an unauthorized person as a result of hacking the access point will be able to control the router.
  3. We ask the provider for data for the router. They are different for each model.
  4. We enter the received data, save them, change the password and login to enter the office.

After all the manipulations, you need to try to connect to Wi-Fi from iPhone by activating the corresponding function in it.

It is recommended to try simply reconnecting to Wi-Fi if the necessary settings are already in place and there have been no difficulties with the router before. To do this, you must select the corresponding connection icon and move it to the left to disconnect. To enable, just move the slider to the right.

If you plan to use the iPhone as a modem to access the web from another phone, PC or laptop, you should configure the access point:

  1. Click on the "Cellular" menu, move to "Data transmission".
  2. Click on "Modem Mode", enter the APN provided by your service provider.
  3. We save everything and reboot the device.

To enable the function, just go back to the settings and drag the slider opposite the "Modem mode" to the active state. How to connect to an access point from another device in the future:

  1. Turn on Wi-Fi.
  2. Find the name of the point, click on "Connect".

The signal receiving and transmitting module is broken

The worst case scenario is a breakdown of the signal receiving and transmitting device. Each device has modules that are responsible for connecting to the Internet. If the electronic chips fail, you will not be able to use the wireless connection.

The main symptom of a problem is a gray Wi-Fi icon. There may be several reasons:

  • Moisture on the module.
  • Fall of the gadget.
  • Damage to contacts.

In any case, if you suspect a technical problem, you should look for a qualified technician. The cost of parts and work on the Apple iPhone is not low, so it is best not to contact unverified specialists so as not to waste money.

Restart iPhone

Helps 80% of the time! We just turn off and turn on the phone, the device is re-registered in the network and the problem goes away. This is especially true for TELE2 and MTS.

Call to the operator

If there are problems with access to the World Wide Web, you should call your operator's direct line. What numbers exist:

  • MTS: 0890.
  • Tele2: 611.
  • Megaphone: 8-800-550-05-00.
  • Iota: 8-800-550-00-07.
  • Beeline: 0611.

When you call a mobile operator, you need to have your passport data on hand, since a specialist may need them to check the account status. It is also necessary to identify the problem - the lack of a network, and then it will turn out to find out the possible reasons. If the situation is caused by a technical failure, after a while the connection icon will appear.

Conclusion

All Apple-branded phone owners use the Internet, so when network connectivity issues arise, this is a problem. The reason may lie both in incorrectly set parameters and in hardware failures, therefore, before proceeding with troubleshooting, you need to identify all the problems by self-diagnosis, or contact an authorized service.

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