Unable to save outlook attachment. Outlook Error - Unable to create file. Attachment preview

If you work intensively with attachments in the Outlook mail program included in the package Microsoft Office, from time to time you can encounter next mistake: "Unable to create file. Click right click mouse the folder in which you are going to create the file, and then select the "Properties" command and check your permissions for this folder. " given error at the very moment when the user, by double-clicking on the attachment icon in the body of the letter, tries to open this very attachment for further work. A window with a similar error message looks like this:

Diagnostics

In its mail clients, Microsoft has provided the ability to open files attached to letters or in preview mode in the interface itself mail client Outlook, or using external applications associated with this file type. It is obvious that the Outlook mail client, like many others similar mailers, to support the functionality described above, that is, working with attached files (opening, previewing), you must use a temporary directory to first save the required file, and then transfer it external application... This temporary folder for working with attachments in the Outlook mail client is a specially named temporary folder located in the user's profile, the path to which is set in a specific registry value. This directory is created to work with temporary files automatically when creating a mail account... Accordingly, the rights to this folder are set by default and access is granted to the current user. On the error that occurred in our case "Unable to create file .. Right-click the folder in which you are going to create the file, and then select the" Properties "command and check your permissions for this folder", you can make the assumption that there are some restrictions, most likely related to the number of files in the directory.
Based on this assumption, we have several ways to solve the problem:

  1. Clear directory for storing temporary files (best option).
  2. Set a different directory for storing temporary files;
  3. Change restrictions file system by the number of files in the directory;

Solution

Let's dwell on the method for clearing the directory for storing temporary files. For this.

Posts Email containing attachments are marked with a paperclip icon in the message list.

Safety note: Outlook supports many different types files, but potentially dangerous attachments (including bat, exe, VBS and JS files) that may contain viruses are blocked. Even with Outlook attachment protection Be careful when opening any attachment, especially if it is not known or trusted. If in doubt, please confirm the authenticity of the attachment with the sender. Also update the antivirus software on your computer.

If you want to quickly view the attachment in the message you receive, you do not need to open it. You can view the attachment in the Reading Pane or in an open message. Attachment Previewers that are included with 2007 Office Edition are enabled by default.

Note: To preview a file attachment created in a 2007 release application Microsoft systems Office, this application must be installed on the computer. For example, to view a Word 2007 attachment, you must have Word 2007 installed on your computer. To view an Excel attachment, you need Excel.

Attachment viewing is supported for HTML and plain text messages, but not for RTF messages. In addition, it is only available in received messages, not in created messages.

Preview attachments

    In the message list, select the message with the attachment you want to view.

    Click the attachment in the Reading Pane. If there are multiple attachments, you may need to scroll horizontally to find the attachment you want.

    Note: Preview may not display last changes file. To view the most complete and up-to-date content, open the file. For example, you can double-click a DOCX attachment to open it in Microsoft Word.

    To return to the body of the message, press the button Message.

For more information on previewing PDFs in Outlook 2007, see the article Preview PDF attachments.

Enabling or Disabling Attachment Previewers

Attachment Previewers, which are included with 2007 Office Edition, are enabled by default. If you do not want to use all or some of them, follow the steps below to disable them.

    In Outlook, the menu Service click Trust Center and press the button Attachment handling.

    Do one of the following:

    • To turn off all attachment previews, click Disable viewing attachments.

      To disable a specific tool, click Document and attachment viewers, uncheck the boxes of any previewers you want to disable, and then click OK.

To enable previewers, click Disable viewing attachments or check the boxes for individual funds.

For more information, see File Previewers for Outlook.

Opening an attachment

You can open an attachment from the Reading Pane, from a message in a message list such as Inbox, or from an open message.

    In the Reading Pane, double-click the attachment. You can also right-click the message that contains the attachment and select View attachments.

    Note: If you are prompted to open or save an attachment, it is recommended that you save the file and check it with antivirus software before opening.

Saving an attachment

After opening and viewing the attachment, you can save it to your hard drive. If there are several attachments in a message, you can save them together or one at a time.

Save an individual attachment from a message

    In an open or viewing message, right-click the attachment you want to save.

    Select a folder to save and press the button Save.

Save all attachments from an open message

    In an open message on a tab Message in a group Actions click Other actions and select Save attachments.

    Click the button OK OK again.

Save all attachments from the message list

    In the message list, select the message with the attachment.

    On the menu File hover over item Save attachments and select All attachments.

    Click the button OK, select a folder to save and click OK again.

The attached Excel 2003 file cannot be displayed due to an error in the preview tool Microsoft viewer Office Excel 2007 also cannot be saved and simply opened. Error messages are displayed

Client OS: Windows 7 Enterprise 32 bit, MS Office Professional Plus 2007 SP2. The attachment comes from the company's business partner to Excel format 2003.

1. When I try to open an attachment, Outlook reports:

Unable to create xxxyyyzzz.xls file. Right-click the folder where you want to create the file, then select Properties and check your permissions for that folder.

Excel opens, but the file does not.

Unable to save attachment. Unable to create file: xxxyyyzzz.xls. Right-click the folder where you want to create the file, then select Properties and check your permissions for that folder.

Dragging file attachment from Outlook to desktop also doesn't work

3. The built-in Excel previewer reports:

File preview is not possible due to error in Excel Previewer.

If you open mailbox via Exchange OWA, then everything works fine.
Also, the attached Excel file opens without problems if you send it by mail to a colleague.
More symptoms:

  • The attached Excel files arrive in the employee's mailbox every day from the same company, but from different regions. Some senders will ALWAYS open files, and some will not, with the above problems.
  • if nested Excel files several, then the first file does not open, and the rest are OK

Solution:

The medicine is quite simple, it is enough to have access rights to the system registry on the computer. We first close the client (MS Outlook).

walk the tree:

HKEY_CURRENT_USER \ Software \ Microsoft \ Office \ 14.0 \ Outlook \ security

And remove the key: OutlookSecureTempFolder

! You can also over time or immediately delete the contents of the folder, the path of which is specified in this key, to save disk space.

Then we can launch the client (MS Office Outlook) and enjoy how easily the files open well and not forcedly.