Austrian Velcom is the strongest competitor of MTS in Belarus. Their network is on par or even slightly better in 3G with excellent coverage of 95%: 2G 3G coverage map., as well as at a frequency of 900 MHz. Velcom doesn't have 4G/LTE yet.

Tourist tariff plan

Prepaid Velcom card called Privet (Hello). Like MTS, Velcom has a travel plan that does not require subscriber registration with the Belarusian authorities.

The travel plan is sold for 5 Belarusian rubles in their stores called "Branded Centers" (location). The monthly subscription fee for data transfer and voice calls is 3.45 Belarusian rubles, including 1 GB of Internet. The SIM card expires one year after the last top-up. To check your balance you need to dial *120#.

Characteristics of data packets

The default Internet tariff is 0.03 Belarusian rubles for 50 KB outside packages. On the travel line you can add these monthly data packages:

To activate, you need to dial *121*1*6# for data transfer speeds up to 42 Mbit/s, where 3G is available. To check the remaining megabytes you need to dial *120*3#. Internet use above the package limit is charged at 0.03 Belarusian rubles per MB in 50 KB increments.

Other tariffs

To receive other tariffs, you must register with the authorities of Belarus. To manage the SIM card you need to know Russian.

Here good review Internet tariffs for other Privet tariff plans on English language. They are too complex to write about and many tourists will stick to the visitor plan without registration.

Disabling unnecessary services

These services are enabled by default and are paid:

• “Melofon” (callback signal): 0.04 Belarusian rubles/day (1.2 Belarusian rubles/month). To disconnect you need to dial *424*5*1#.
• Voice mail: to disconnect, dial *441*1#.
• "What's New" (spam messages): The service is free, but if you click "OK" on any of the spam messages, you will have to pay. To disable it, you need to go to the SIM card menu and select: “What’s new”, “Settings”, “Service enabled”, “Disable” and “Confirm”.
• Possibility of entering a negative balance. To disable a negative balance you need to dial *145*9#.

More information

• APN: wap.privet.by (for tourist line)
• Username and password: privet

Official website of the operatorVelcom (Privet) Belarus

For ease of use, enable the built-in translator in your browser.

Mobile operator Velcom Belarus is a reliable company that offers its customers optimal service conditions at a competitive price. Having studied the existing Velcom tariffs, each subscriber can choose the one that best suits his needs and lifestyle. Tariff plans from Velcom include in their description the most clear and transparent connection conditions - here you cannot encounter hidden additional fees or unexpected debits from your phone balance.

The “Comfort” tariff offer from Velcom was developed and announced back in 2016. This is due to the constantly growing need of modern subscribers for unlimited and stable Internet access. The use of social networks, instant messengers and other services installed on the phone is the reason for the rapid disappearance of traffic and the burning of gigabytes.

Velcom’s “Comfort” tariffs are a redesigned line called “Smart” that the provider previously had. The purpose of creating the offer is to maximally satisfy the needs of Velcom customers in Internet traffic, as well as the opportunity to significantly save on voice communication. Calls made within the 3G network are not subject to tariffs. The main condition is mobile device 3G type communication must be supported.

The line includes several tariffs, which will be discussed below.

Suitable for those who surf the Internet not too little, but also infrequently, for example, mainly communicate on social networks. One gigabyte of traffic can be used to navigate online maps, play online games and view photos. The “Comfort” tariff from Velcom includes an unlimited amount of communication within the 3G network, 100 minutes for other subscribers and a gigabyte of Internet.

A subscriber using Comfort 2 has access to expanded capabilities, a larger volume of traffic, and therefore large quantity options for spending time on the Internet. This tariff from Velcom with two gigabytes allows you to watch videos, download photos and listen to music. It includes: unlimited communication on the 3G network, 200 minutes for communication with clients of other companies and two gigabytes of Internet traffic.

Suitable for active Internet users who often use social networks and video hosting sites. A Velcom client receives a large amount of traffic and included minutes in addition to unlimited 3G communications. The tariff includes: unlimited communication in Velcom space, 300 minutes of communication with subscribers of other operators and four gigabytes of the Internet.

Another proposal that cannot be ignored. It will appeal to Wellcom subscribers who regularly use the mobile Internet and constantly download applications, music and videos. This includes: unlimited communication in the Velcom 3G space, 400 minutes of communication with other subscribers and eight gigabytes of network traffic.

Tariff Lemon

In 2020, the operator Velcom launched a new youth tariff plan called Lemon. Its main feature is unlimited use social networks, as well as the ability to transfer included traffic to the next month. For customers over eight and under ten years old, connecting to the Lemon tariff will cost nine rubles and ninety kopecks per month.

Unlimited traffic on the Internet allows subscribers to constantly be online in networks such as Instagram, VKontakte, Viber, as well as in the game World of Tanks Blitz. In addition, the tariff includes four gigabytes of traffic for all other online activities (it can be accumulated and transferred to the next month). A nice bonus is the provision of 100 minutes for calls to subscribers of other networks and free digital television Voca.

Velcom clients who have subscribed to the Lemon tariff may not even think about possible traffic overruns. If it is reset, the system will send a corresponding notification, after which the user will be able to receive additional package(its cost is 2.5 rubles per gigabyte).

A person who has reached the age of majority can independently connect Lemon at any Velcom service point. You can also make an offer for a younger client; this requires his passport and the presence of one parent (guardian) during the procedure.

Smart and Business class

Velcom has two more advantageous tariff offers for active and business subscribers, which should be mentioned.

Business Class

This is a premium tariff from Velcom, profitable and convenient for those who are used to always having access to stable communications and quality service. A user who subscribes to “Business Class” receives an unlimited number of minutes for voice communication and fast, reliable Internet. The only drawback of the offer is the rather high cost.

"Business class" will be appreciated by subscribers who have an active life position, as well as the need to always be in touch. The tariff includes unlimited communication on the network and sending messages in any volume, as well as minutes for communication with subscribers of other Belarusian operators and international calls.

Conditions of the Business Class tariff on Velcom:

No restrictions on the amount of traffic on the Internet at 3G speed;

Unlimited calls within your region;

Unlimited sending SMS via Velcom network;

Message for 4.36 rubles to phones of other operators;

MMS for 16.35 rubles;

300 minutes for calls (package for the CIS and European countries);

Benefits for roaming and long-distance calls.

The described fare offer is as convenient as business class when flying on international airlines. It is able to satisfy the most demanding needs of subscribers who have the right to call different numbers without thinking about the cost of the service. This becomes most relevant in roaming, when the price of incoming and outgoing calls increases significantly. Mobile Internet Here he is also at his best – he is unlimited and has excellent speed.

Size subscription fee for using “Business class” from Velcom – 108.89 rubles monthly. The day the payment is debited is set in accordance with the tariff activation date. When concluding an agreement with Velcom, the client must make an advance payment.

Premium tariff users can take advantage of a bonus: they can choose whatever they like phone number with a good discount. The numbers can be platinum (five identical digits in a row), diamond (last four digits) or gold (alternating six digits).

The tariff plan called “Smart” is one of the most advantageous offers from Velcom. The monthly fee is fifty-five rubles. By paying this amount, the subscriber can use the following services:

Unlimited Internet traffic;

Free communication in the Welkom network;

Free sending of SMS messages to other Velcom clients;

Free SMS sending via the Velcom network;

1000 minutes to communicate with subscribers of other Belarusian operators.

Additional costs for customers who have connected Smart:

The cost of connection is forty rubles (when purchasing a new SIM card or changing the tariff);

Video communication (outgoing calls) – ten kopecks;

Messages to subscribers of other operators in Belarus - five kopecks;

MMS within the country - six kopecks, abroad - twenty-seven kopecks.

The tariff has some features that you should find out about in advance, so as not to waste time solving problems and finding out unexpected information:

Forty rubles will have to be paid to the person who buys a SIM card, changes the tariff or restores service by Velcom;

The subscription fee is debited daily - thanks to this, subscribers avoid overpaying for communications if they connected at the end of the current month;

For the first time, the daily fee is debited from the account on the next day after “Smart” Velcom was connected.

Internet only

The provider Velcom offers customers two categories of tariff plans intended only for Internet use: for phones and for tablets.

“Easy” – no prepayment, monthly fee is 1.63 rubles;

“250” for 2.72 rubles;

“350” – one month for 3.16 rubles;

“750” – only the amount of payment changes, it is equal to 5.12 rubles;

“1000” – 6.21 rubles are written off every month;

“1500” for 8.61 rubles;

“3000” – three gigabytes of Internet with high speed for 15.8 rubles.

The last two items on the list are tariffs that can be connected together with Voka TV. Watching your favorite films and TV shows will cost almost fourteen rubles per month.

Mobile Internet offers for tablets:

“WEB Easy” – without the included amount of information, monthly fee – 1.85 rubles;

“Start” – five hundred megabytes for 3.16 rubles per month;

“4” – four gigabytes, allowing you to fully work online, will cost 8.17 rubles;

“Tankers” is a widely advertised tariff for those who like to play online games. There are no restrictions or limits here, and two gigabytes are given for the use of additional services. The tariff will cost 10.57 rubles monthly fee;

“8” – standard offer for twelve rubles per month;

“10 Voka” – television and high speed internet for 15.15 rubles;

“No obligation” – included in the tariffs without a subscription fee; you must pay for the provision of the service upon delivery.

Tariffs that include paid traffic are activated with a discount of 50% of the total amount.

New customers are eligible to receive a promotional code valid for three months.

Easy tariffs

Social and special

Less popular tariff plans among Velcom clients. They include a sufficient number of minutes, as well as the ability to create “favorite” numbers and Internet traffic. Convenient to use as intended.

Pension

Velcom tariff for constant communication with family and friends, suitable for pensioners. It includes outgoing calls to “favorite numbers”, as well as the described option itself.

The monthly subscription fee for Pension is 3.60 rubles. Also available additional internet package, connected through your Personal Account or USSD command *135*1#.

Calls to five designated “favorite numbers” will cost 1.54 rubles.

Social

A tariff plan that allows you to always stay in touch with loved ones. Includes “favorite numbers” and outgoing calls to Velcom subscribers.

Subscription fee – 1.54 rubles.

Additional features of “Social”:

1.03 rubles for calls to one “favorite number”;

Additional Internet provision.

Austrian Velcom is the strongest competitor of MTS in Belarus. Their network is on par or even slightly better in 3G with excellent coverage of 95%: 2G 3G coverage map, also on 900 MHz. Velcom doesn't have 4G/LTE yet.

Guest Internet for tourists in Belarus.

The Velcom prepaid card is called Privet. Like MTS, Velcom has a travel plan that does not require registration.

Buy a Welcome SIM card.

SIM cards are sold for 5 Belarusian rubles in Welcome stores, called “Branded Centers”.

The monthly subscription fee for data transfer and voice calls is 3.45 Belarusian rubles, including 1 GB of Internet. The SIM card expires one year after the last top-up.

Velcom Belarus balance check:

To check your balance you need to dial *120#.

Disabling unnecessary Welcome services:

These services are enabled by default and are paid:
“Melofon” (callback signal): 0.04 Belarusian rubles/day (1.2 Belarusian rubles/month). To disconnect you need to dial *424*5*1#.
Voice mail: to disconnect, dial *441*1#.
"What's New" (spam messages): The service is free, but if you click "OK" on any of the spam messages, you will have to pay. To disable it, you need to go to the SIM card menu and select: “What’s new”, “Settings”, “Service enabled”, “Disable” and “Confirm”.
Possibility of entering a negative balance. To disable a negative balance you need to dial *145*9#.

Tariff plans:

The default Internet tariff is 0.03 Belarusian rubles for 50 KB outside packages. On the travel line you can add these monthly data packages:

Volume Price for 10 days Price for 30 days
50 MB 1.50 BYN 1.90 BYN
250 MB 2.50 BYN 2.90 BYN
450 MB 2.90 BYN 3.50 BYN
900 MB 3.90 BYN 4.90 BYN
1.8 GB 6.90 BYN 8.70 BYN
3.6 GB n.a. 16.70 BYN

To activate, you need to dial *121*1*6# for data transfer speeds up to 42 Mbit/s, where 3G is available. To check the remaining megabytes you need to dial *120*3#. Internet use above the package limit is charged at 0.03 Belarusian rubles per MB in 50 KB increments.

Other tariffs

To receive other tariffs, you must register with the authorities of Belarus. To manage the SIM card you need to know Russian.

Here is a good overview of internet tariffs for other Privet tariff plans in English. They are too complex to write about and many tourists will stick to the visitor plan without registration.

Velcom Internet settings

APN: wap.privet.by
Username and password: privet

Telecom operator and Internet provider Velcom is one of the largest companies in the country. Its official website is located at velcom.by and provides a full list of mobile and home services, providing customers with a full range of options necessary for communication over the Internet and telephone. Let's take a closer look at the company's capabilities and tariff plans.

The operator works in Brest, Vitebsk, Gomel, Grodno, Mogilev, Minsk and many other cities of the country. All are presented on the company's website available services operator and reflects the functionality of the standard user personal account. The platform is located at Welcome.by.

In addition to the main resource, the provider has its own online store.

Using the personal account, subscribers can independently manage their active SIM card and all services connected to the number. Registration in the account is carried out using a special form.

After this, the subscriber gets access to the operator’s automated services and can completely exclude his participation in managing services, options and tariff plan.

Services Welcome By

The Belarusian operator provides services:

• mobile communications and the Internet;
• home Internet and TV;
• VOKA TV (online television).

The company provides subscribers with a range of services covering the needs of communication via cellular networks and using an Internet connection. Velcom provides regular and interactive online television using VOKA TV.

Having its own resources, the company is an individual entrepreneur, that is, a private provider, one of the largest in Belarus.

In addition to the main services, the official website provides the following options:

• roaming and international calls;
• statistical IP address, Internet protection, Anti-Virus, Firewall, block list, etc.;
• video calls, voice mail;
• services for business - SIMid, Mobile call center, M2M coordinator;
• satellite and SMS monitoring;
• entertainment subscriptions.

Rates

The operator offers several categories of telephone tariff plans. Among them are the following lines:

• “Comfort” - the maximum number of options included in one package, suitable for young subscribers who use all the capabilities of modern smartphones;
• « Smart Infinite" and "Business Class" - all-inclusive packages aimed at business people;
• “Unlim” is a line that provides only Internet traffic;
• “Hello” - tariffs without a monthly fee, paid according to the type of subscription for a weekly or monthly period, include various options for communicating by phone, Internet, etc.;
• “For communication” - the line is focused on providing mobile communication services;
• “Pension”, “Social”, “Victory”, “Data transfer”;
• “Starter” is a standard tariff plan that allows you to get acquainted with the services and capabilities of the operator.

Below are the tariffs of the Comfort line:

Comparative description of “Smart Infinite” and “Business Class”:

Unlim service packages:

Features of the “Hello”, “For communication” and “Start” tariffs:

Group of social tariffs:

Service packages cover the different needs of subscribers, including pensioners and clients belonging to socially vulnerable categories of citizens. Mobile Internet is included in tariff plans and is provided in the form of additional unlimited packages, which can be activated for an additional fee.

Home Internet is provided mainly in conjunction with VOKA television. Home Internet without television is represented by one tariff, which assumes exclusively a network access point - “Internet 50”.

Comparative description of home Internet tariff plans:

Legal entities can connect to Velcom services under special conditions. To activate any tariff plan, fill out an application in the form presented on the website.

Welkom coverage area

The company provides services based on GSM (GPRS, EDGE), UMTS (HSDPA, HSUPA), HSPA+ technologies, providing subscribers with a 4G network throughout the country. The operator's subscribers are 4.86 million people, including representatives of small and medium-sized businesses and corporate clients.

The company is one of the largest in the Republic of Belarus, providing subscribers stable connection and Internet connection, both mobile and home. The provider attracts different categories of clients because it provides services to different groups - children's, youth, social. Among the operator's subscribers there are business clients using affordable tariff plans for legal entities.

“I work as a teacher. Parents of students often call me. I wanted to purchase an additional SIM card without a monthly fee. I came to the nearest Velcom point, where they offered me the “Hello” tariff - without a monthly fee. I, happy and carefree, began to receive calls from parents of students and other acquaintances. But the happiness did not last long. I received an SMS from Velcom that I urgently need to deposit at least Bn 2 into my account, otherwise my number will be blocked. I went to the Welkom center, where consultants showed me the intricacies of this tariff: every six months I have to transfer Bn 2 to my account. And this is not a subscription fee, but a fee for a SIM card. Why wasn't I warned about this right away? Anatoly Safonov, Zhlobin."

Svetlana Rodionova, acting Head of the Subscriber Service Department of UE "Velcom":

− The PRIVET service agreement is public, under which communication services are provided to all clients of the company without exception on the same terms. Its provisions are defined in the PRIVET Service Rules, agreement with which the client confirms by signing the PRIVET Subscriber Registration Form. You can view them on the company’s official website at: http://www.privet.by/ru/chto_takoe/ruls_privet/ or in any velcom store. In accordance with the Rules for the provision of PRIVET services, there are four statuses for a PRIVET subscriber - “Active”, “Banning of outgoing communications”, “Blocking” and “Termination of service”.

The “Active” status is counted from the date of initial activation of the PRIVET subscriber, is 365 calendar days (including the day of activation) and subsequently depends on the amount of the one-time payment. After the “Active” status expires, the subscriber is automatically transferred to the “Banned outgoing communication” status. The validity period of the “Banned outgoing communication” status is 60 calendar days from the date of transfer to this status (including the day of transfer). Upon expiration of the “Banning outgoing communication” status, the subscriber is automatically transferred to the “Blocking” status, which is valid for 30 calendar days, and then to the “Service Termination” status, in which he loses the ability to use PRIVET services.

Currently, changing the validity period of the “Active” status, as well as restoring the subscriber’s service from the “Banned outgoing communication” and “Blocked” statuses, is carried out by crediting a one-time payment of at least Bn2 to the subscriber’s personal account. In this case, a one-time payment in the amount of Bn2 to Bn4.99 establishes a new validity period for the “Active” status in the amount of 180 calendar days, and a one-time payment in the amount of Bn5 or more establishes a new validity period for the “Active” status in the amount of 365 calendar days. The company does not plan to change the principle of extending the active status of PRIVET subscribers.

Please note that the tariff plans of the PRIVET line (including the “Our Town” tariff plan you are using) are provided without a subscription fee. All cash available on his balance sheet personal account, the subscriber can use to pay for the communication services he consumes.

The payment you made on April 6, 2017 in the amount of Bn5 extended the term of the active subscriber status by 365 days - that is, until April 7, 2018, and the payment in the amount of Bn2 - until October 6, 2018.

Information about the status of the personal account and the validity period of the statuses can be received by the subscriber from his mobile phone with help USSD request*120# and call key (no charge).

Additionally, we inform you that according to the Rules, in the “Banning outgoing communication” status, the subscriber has access to incoming calls and messages (with the exception of MMS), calls to the number help desk 411, USSD requests.

Thank you for choosing Velcom Unitary Enterprise as your operator cellular communications and we hope that the explanations provided will help you in the future when using the company's services.

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