Vin 7 does not see the DVD drive. Windows does not see the CD or DVD drive. What to do. The drivers are installed, the drive is displayed. However, the wizard does not see or does not allow you to select the desired section

Installing Windows 7 is simple and polished, but far from perfect. Therefore, situations may arise when the installation wizard simply does not see certain computer devices, preventing the user from completing the procedure that has been started. And if you have such difficulties - check out the content.

Windows 7 installation does not see USB mouse and keyboard (we solve the problem with BIOS settings)

If your Windows 7 installation doesn't see your mouse or other input device, the first thing to do is check USB ports in which these are inserted peripherals.

Ports of blue color (USB3.0) can not supported master, and therefore, at least for the time of installation, the equipment should be rearranged to the gray ports ( USB 2.0 ).


In most cases, the problem will be resolved. Otherwise, in order, do the following actions inBIOS(later in the article, these actions will be described step by step):

  • Disable(Intel) "XHCI Mode » in the tab « Advanced » ;
  • Try a different item value USB Legacy Support ;
  • Reset BIOS.
It is not necessary to do all three actions at once.
Test the functionality of your mouse and keyboard after each step, starting from the first.
First you need to go into the BIOS. More on how to log in BIOS on different devices(stationary computers or on different brands of laptops) you can see in this article: how to enter the BIOS. Restart your computer and on the logo motherboard enter into « Setup Menu » by pressing the key F1 (F2, F12, Delete- depending on BIOS). Now let's get started:

Step 1 - disable (Intel) xHCI Mode

You can find this option in the tab « Advanced » on the menu BIOS.

  1. Go to « Advanced » , navigating with the arrows on the keyboard;
  2. Change the mode to « Disabled » in point « xHCI Mode » ;

Figure 1. Set the Disabled mode for xHCI Mode.
  1. We save settings by going to the tab « Exit » and choosing " Exit Saving Changes »;
  2. We check the mouse and keyboard by retrying the OS installation.
The first step helps in the vast majority of cases. Move on to the next heading if:
  • Line « xHCI Mode » absent;
  • Implementation of the item « Step 1» gave no result.

Step 2 - Toggle USB Legacy Support Mode

Unlike the one described above, the option « USB Legacy Support " available for editing on the vast majority of systems.

It is also located mainly in the tab « Advanced " ... We need to change the mode of this function to the opposite ( "Enabled" on « Disabled " or vice versa).

Figure 2. Changing the USB Legacy Support value.
Do not forget save changes in the tab « Exit » by selecting the option “ Exit Saving Changes ”, The computer will restart automatically.

We check our devices by running the Windows installation again. If your peripherals still don't work, you should try reset motherboard settings.

Step 3 - reset the BIOS (if the previous steps do not help)

To return the BIOS to the "factory" settings, you must:

  1. Go to tab « Exit » (usually follows after Boot);
  2. Select the item " Load Setup (Optimal) Defaults "→ confirm the action by pressing" Yes ". The computer will restart.
These steps are likely to help solve your USB mouse and keyboard problem. Otherwise, you should check the peripherals for hardware failures on another computer. Also try connecting other devices.

Solving a problem when using a PS / 2 keyboard and mouse

Failures in these devices are quite rare and are mainly related to BIOS and hardware failures. Before doing the following necessarily turn off the power to the computer. This precaution is due to the fact that the ports PS/2 it is highly discouraged to touch it while the system is running. If you are using the standard PS/2 periphery, it follows:

  • Check and clean the keyboard and mouse connector / port from of various kinds pollution;
  • Try similar USB equipment;
  • Swap the mouse and keyboard connectors;
  • Refresh Motherboard BIOS boards to the latest version.
If all of the above doesn't work, try using another copy Windows 7. Lack of support PS/2 devices may be due to the fact that a particular assembly does not contain, in fact, outdated drivers for these devices (may be cut from the final image).

The computer does not see the bootable USB flash drive and / or other USB devices when installing Windows 7

The solution to this problem in most cases is quite simple. And before you start delving into this chapter, you need to do the following: If the installationWindowsdoes not seeUSBdevicesgenerally, please contact. It provides some general actions to address the most common failures.

Windows 7 setup wizard does not see the hard disk drive (SSD) or asks for a driver

Before starting to perform actions affecting software part, you need to make sure that the drives are working and that the computer settings are correct. Note. The following actions are relevant forSSD. If in the window for selecting a disk for installation absent the desired "hard drive" (hard disk), try first:

  • Verify HDD / SSD cables and mounts;
  • Disable extra drives, leaving only the one on which the OS will be installed;
  • Toggle mode « SATA Mode » with « AHCI » on « IDE » (any other available);
Let's analyze in more detailthirdparagraph. This requires:
  1. Turn off computer;
  2. Enter BIOS (or « Setup Menu » ) by pressing the button F1 (F2, F12, Delete) immediately after turning on the computer at the stage when the logo of the manufacturer of your motherboard is displayed on the screen;
  3. Using the arrows, find the item in the menu « Configure SATA as » or « SATA Configuration / Mode » (depending on your BIOS);
  4. Change mode « AHCI » on « IDE » or « RAID » ;

Figure 3. Set the IDE value for the Configure SATA as line.
  1. Save settings, selecting item « Exit Saving Changes » in the tab « Exit » . The computer will restart with the changed configuration.
You can now try the installation again. Skip to the next chapter if:
  • OS installation still doesn't see your HDD or SSD;
  • Mode « SATA Mode » has already been put up for « IDE » .

Manual installation of hard drive or SSD drivers

It is recommended to proceed to this chapter after fully familiarizing yourself with the previous one. This will help eliminate unnecessary steps.
In most cases, the installation image already contains software for many storage controllers (SATA drivers). However, if the model of the board of your computer / laptop is quite recent (or, conversely, old), drivers may simply be missing.

Therefore, we need to independently "indicate" them at the stage of selection system disk. Next instruction will describe this process in more detail. Let's get started.

STEP 1 - find the software you need.
We download drivers from the website of the manufacturer of your laptop or motherboard. First of all, we focus on files that include one or more examples of words: INF, SATA, RAID, RST.

STEP 2 - unpacking and dumping to the media with the OS image.
Unzip the downloaded file into separate folder→ copy it to any place on the installation flash drive.
note that the drivers we need should not contain executable ". exe 'files. Only fit unpacked(such drivers usually include folders: amd, x64 , as well as many . inf files).
STEP 3 - specifying the required software in the disk selection window.
We insert the USB flash drive into the computer → we reach the stage of choosing a disk for installation. Find the button here(or "Overview" ) and click on it.

An explorer will open, in which you need to specify the required driver .
Figure 4. Select the required folder with the driver.
HDD(SSD) will be detected if the correct drivers are selected. Now you can continue the process by selecting the appeared SSD disk.

The drivers are installed, the drive is displayed. However, the wizard does not see or does not allow you to select the desired section

In this case try remove markup HDD / SSD directly in the window select disk. Attention! The following actions result in formatting drive and, therefore, complete data loss. Make sure all your important files are saved on a separate drive.For this you need:

  1. Press the button "Disk setup" at the stage of choosing a disk;
  2. "Delete" all available partitions to start installation on unallocated space
  3. Check the integrity of the OS image on the installation disk;
  4. Re-write the image to another disk at the lowest speed;
  5. Use USB stick(preferably USB 2.0) instead of CD;
  6. Make sure that the drive is working: check the connection, power supply contacts, the motor and drive are working.
  7. The above steps will help solve your problem. Otherwise throw offBIOS and try another OS image / build.

    Also, in extremely rare cases, reinstalling the driver for the DVD drive can help. Detailed information can be found in the chapter "", and the drivers for the floppy drive can be found on the manufacturer's website.

    Conclusion

    If none of the above methods helped, try looking for the problem in the computer components (on your own or with the help of a specialist).

Although the CD and DVD discs are gradually losing their relevance, yielding to more modern and convenient drives, there are still situations when you just need to use a floppy drive. To the surprise of the user, at the most crucial moment it may turn out that the computer cannot find the drive. Fortunately, this problem can be solved. In this article, we will take a closer look at what to do if the computer does not see the drive. Let's figure it out. Go!

We need to start, of course, by defining the nature of the problem. First, open the BIOS, to do this, press the Delete or F2 key while the computer boots. It all depends on the PC manufacturer. Therefore, it is better to first clarify this information on the Internet specifically for your brand of laptop. Once you get into the BIOS, look at the list of connected devices. If the BIOS does not display an optical drive, you can turn it on. The procedure will be different for different motherboard manufacturers.

The easiest way to help fix the situation is to restore the default BIOS settings... To do this, select the "LoadDefaults" item and confirm the changes. Then restart your PC and check the floppy drive again.

Another reason could be incorrect work drivers or operating system. To check for drivers, go to the Device Manager, for this, right-click on the "My Computer" shortcut and select "Manage" in the menu that opens. The Computer Management window opens. In the menu on the left, click on Device Manager. In the list that appears, select “DVD and CD-ROM drives". If the drivers necessary for the drive are missing, you will see a warning exclamation or question mark next to it. This suggests that something is not working properly. Click right click mouse on the appropriate line and try to update the drivers or install the old ones from the list of previously installed ones. If you have a malfunctioning driver, you can simply uninstall and restart your computer for the changes to take effect.

An incorrectly working driver can be simply removed

If this method does not help, the problem may be in the viral software on your laptop. Viruses can lead to serious malfunctions of the operating system, so this reason should not be ignored. It never hurts to run a full system scan again. If your antivirus is outdated, be sure to install Latest updates otherwise, the virus may simply not be detected. It is also recommended to use only. There is a rather large selection of free licensed antivirus software which you can use.

If the laptop is already in such a state that a simple scan will not help it in any way, it is recommended to restore the previous state when operating system worked correctly.

Drive problems can also be physical. For example, the whole thing may be in badly connected loops or power supply. In addition, it is necessary to take into account the possibility of banal wear and tear or disruption of the IDE and SATA ports on the "motherboard". In this case, it is worth contacting the wizard for help if you have not previously encountered laptop disassembly.

Now you know what to do if the PC cannot detect the floppy drive. Write in the comments if this article was useful for you, and share with users your own experience in solving a similar problem.

Sooner or later, this can happen even with very reliable equipment due to software reasons or damage to the optical drive... The following are basic steps to take when the drive is not reading disk drives on a Windows 7 computer.

Reading problems

It is simply not possible to list all the potential causes that influenced the occurrence of this problem within the framework of one instruction. Problems are identified different ways for example, DVDs can be read normally, but CDs cannot.

Often, the device spins the "mirrored" storage medium for a long time, which the user can hear well, but Windows 7 is not able to read the contents of the "blank". At the same time, licensed discs can be played successfully.

Malfunctions in the device itself

First, you need to make sure that the drive is in good working order, since all mechanical devices are prone to trivial wear during their operation, which is why the information recorded on some types of disks can no longer be read.

The main signs of a malfunctioning optical drive are:


In addition, it is imperative to check the reliability of all wire connections: loops, power wires, etc.

If the owner of a stationary computer has identified any of the above 3 signs, then sometimes it is easier for him to simply purchase a new device, since their cost now rarely exceeds 1 thousand rubles.

However, installing this component in a laptop is not so easy, so it is recommended to simply use the option to connect an external floppy drive via the USB port.

If the user is more accustomed to relying on his own strength, then with proper patience and accuracy, you can open the equipment to clean the lens from contamination. Very often, such a simple procedure immediately brings the defective drive back to life, and it works properly again for a long time.

Software problems

The main symptoms include the following:

  1. The drive stopped seeing the media immediately after the Windows 7 reinstallation procedure;
  2. The problems manifested themselves immediately after installing the application. This usually happens due to utilities specifically designed for working with discs, such as Daemon Tools, Nero, etc.
  3. The problem arose due to the upgrade of the drivers by the system or after installing them on their own.

To be absolutely sure that the negative consequences are associated with the software, and not with the defects of the drive, it is recommended to use the bootable DVD with the Windows 7 distribution. If the PC can start normally from it, then the drive is definitely in perfect order.

To this end, the following steps must be taken:


Then you can start troubleshooting software problems. If you suspect specific application it is necessary to completely remove it and install its analogue, or simply rollback the "Seven" to the restore point.

If you experience problems due to a recent driver installation, follow these simple steps:


In case of availability virtual drives in the manager it is recommended to delete them and restart the PC. Often this simple procedure will already solve the problem.

When none of the above has led to success, you can resort to using specialized software. A utility from Microsoft has proven itself very well in solving such complexities.

It is available on the official resource of the company, from where you should copy the application for the "Seven" modification (home, maximum) functioning in the PC and with the appropriate bit rate.

After you have saved the distribution kit of the utility in the computer's memory, you will need to do the following:


How often did you have a situation when you urgently needed to look at a disk on your computer, but the drive for some reason began to "riot" and refused to start? What to do in this situation? Buy a new one urgently? No need to rush! You need to try to solve this problem yourself, and this article will show you how to do it. There are two types of problems, why the drive does not see the disk.

Hardware problems

These include the following types of damage:

Software problems

If even after checking the hardware the drive refuses to work, then the reasons why the disks cannot be read , should be looked for in software ... There may be several of them:

Programs used to repair the drive

If all of the above actions did not bring the desired results, you should contact special programs... These utilities will help you determine what is the reason why the CD-ROM / DVD-ROM cannot read the SD. For this, the most commonly used Microsoft Fixit, Unstoppable Copier, Recuva, Bad Copy, and PhotoRec... Their principle of operation is approximately the same, we will dwell on Microsoft Fixit in more detail.

If none of the options proposed in this article helped, then there is nothing left to do but entrust the repair of a "capricious" drive to a specialist.

The DVD drive works fine before the operating system boots. But after loading, if you insert a disc, it is not only unreadable, but also the operating system freezes. First, try reinstalling the drivers using Device Manager. To do this, follow the steps below.

Method number 1

1. Press the button Start and select the item Control Panel.

2. Click System and in the section Equipment select item Device Manager.

3. In Device Manager, expand the branch DVDand CD-ROM drives, right-click CD / DVD Devices, and then click Delete.

4. When prompted to confirm deletion of the device, press the button. OK.

5. Restart your computer.

6. After restarting your computer, the drivers will be installed automatically.

Method number 2

1. Press the button Start and select the item Control Panel.

2. Click System and in the section Equipment select item Device Manager.

3. IDE ATA / ATAPI controllers.

4. Select the channel number on which is installed above the DVD drive.

5. Set the transfer mode to PIO instead of DMA.

6. Restart your computer.