IPhone does not make or receive calls - what to do? The iPhone does not ring, but receives incoming messages - how to resolve the problem? 5s does not accept incoming calls

Sometimes the iPhone has problems processing incoming and outgoing calls. At the same time, the operator’s network icon can show a high level of signal reception and transmission. Let's take a closer look at what to do if the iPhone does not receive calls and how to return this function to the phone.

Types of problems and their causes

Incorrect handling of calls may manifest itself in one of the following ways:

The notification about a new call does not appear on the screen, and after the call ends, the “Missed” icon appears in the notification center. The cause of this type of error is the incorrect configuration of the function voicemail. The phone automatically redirects any signal to it, so you learn about the presence of an incoming call after it is reset;
There is no ringing or vibration during a call, but a call notification is displayed on the screen. In this case, you should check the operation of the speakers and, if necessary, replace them with new ones;
There is no connection on the phone, even if the SIM card is inserted into the phone. The cause of the malfunction is the incorrect placement of the card in the tray or a hardware failure of the communication module.

First aid - correct iPhone setup

First, check to see if the ringer on/off key has been pressed. And turn up the volume on your smartphone. If you hardly hear a call, but it appears on the screen, you need to monitor the device's sound settings.

Even if the system's sound is set to full high level, you need to adjust the input volume separately because the two settings are different from each other.

Turn off Do Not Disturb mode. The convenience of this option is that you can use your gadget as usual, but they won’t be able to call you and disturb your peace. Many users simply forget to disable this option. Go to the notification center or device settings and deactivate the “do not disturb” slider.

To stop the call from constantly sending to voicemail, you should reset your phone settings through the iTunes program.

Also, starting with iOS 9, the following bug was noticed in the device, due to which the iPhone does not accept incoming calls. If during an incoming call your phone is lying on the surface with the screen down, the call will be heard, but the incoming call will not be displayed on the screen itself. How then to rise to the challenge?

To do this you need to open the list running applications(all window open tabs). The call panel will be available on the second screen. This bug is still not fixed by Apple and may appear on iPhone from time to time.

Gadget repair

If you encounter a problem where your iPhone not only ignores incoming calls, but also does not recognize the operator’s network at all, you should check the operation of the smartphone’s hardware parts. First, try using a friend's SIM card. In 90% of cases, failure to receive a signal is due to the blocking of the existing SIM.

You may be inserting the card into the SIM tray incorrectly. It should be installed as shown in the figure:

If problems with the signal appear regardless of the SIM card, you should replace the GSM antenna. New part can be purchased at an iPhone parts store. Before starting repairs, make sure you have a kit necessary tools: spudger, screwdrivers, tweezers, screen suction cup.

On the one hand, being in touch around the clock almost anywhere on the planet for modern man very convenient, on the other hand, each of us is sometimes forced to answer or reject calls that arrive at the most inopportune times.

In this case, to solve the problem, it is enough to spend a few minutes setting up the “Do not disturb” mode or adding intrusive contacts to the “Black List”.

Why is it busy when I make a call on my iPhone?

It’s worth starting with a brief description of the two most common cases of short beeps (busy mode) when making a call, namely:

1. Busy, because the line is really busy - the subscriber is talking to another subscriber;

2. Busy because the subscriber dropped (rejected) the call.

To reset an incoming call on iPhone you need to:

If your iPhone is locked, double-click the physical Power button.
If the iPhone is unlocked, use the red “Reject” button.

Why is iPhone always busy?

The “Do Not Disturb” function is enabled on the subscriber’s device

The Do Not Disturb feature makes your iPhone unavailable for calls from any number, but it can be activated and disabled automatically at specified times (for example, at night), detailed guide How to configure the mode can be found here. When Do Not Disturb mode is active (an icon with a picture of the month appears in the status bar), the iPhone also answers incoming calls with short busy beeps.

Of course, there is always the possibility of missing a really important call, for example, from family and friends. To avoid such situations, you can make an exception for certain subscribers and allow them to dial on an iPhone that is in Do Not Disturb mode. To do this, you need to perform two operations:

1. On the page of the desired subscriber in the Contacts application, click “Add to Favorites”;

2. Go to Settings → Do not disturb → Call Allowance and check the box next to “From favorites”.

Why is it “busy” only on the first call on iPhone?

Another option that, in theory, allows you not to miss an important call in Do Not Disturb mode is called “Repeat calls”; you can enable it in the same menu Settings → Do Not Disturb (see screenshot above). In active mode, the function skips a call to the iPhone if this is the second attempt to call in the last three minutes.

Your number is blocked (blacklisted by the subscriber)

Blocking subscribers using the “Black List” is easy and quick ( detailed instructions information on working with this function can be found here and here), while the marked contacts from address book will not be able to call the user's iPhone, immediately after a call on the handset short busy beeps will sound. Thus, the “Black List” allows you to solve the problem with specific subscribers, messages and calls from whom you want to completely ignore.

Based on materials from yablyk

iPhone doesn't ring. I mean, it doesn’t accept incoming messages, but voice mail gets through. It sounds, of course, somewhat strange, however, just such an unpleasant problem takes place. Moreover, Apple users encounter it often enough to consider it completely unimportant.

In most cases, having discovered that his iPhone is not ringing (by the way, it could be an “old” 4S or a completely new iPhone 6 coated with real gold - this one, for example), the user with bad feelings rushes to the service center or to the store with complaints, without really delving into the essence of the problem. But in vain.

The fact is that if, as we have already said, the iPhone does not ring, but voice notifications are properly reproduced, then you can try to figure out this incomprehensible gimmick yourself and save your time (and a bit of nerve cells) on trips to the service center.

Firstly, there is always the possibility that your iPhone, like any other smartphone or phone, for some reason experienced a sudden failure when connecting to the operator’s network. Yes, this happens too. But this, as they say, goes away on its own; in extreme cases, a reboot will be required.

Secondly, when the iPhone does not ring, but forwards calls to voicemail, then this problem, most likely, is also not one of those that can only be effectively eliminated by service center, you can do it on your own. In general, if this happens, then first we develop the idea that nothing bad happened to your smartphone.

Most often, the solution turns out to be quite simple, and it is called “Do Not Disturb” mode. If it is activated, the iPhone does not ring, and incoming messages are transferred to voicemail if the subscriber does not call back within 3 minutes. Then you will notice the incoming messages only in the form of voice mail, and not calls or missed notifications, as it should have been.

In iOS 7 and iOS 8, Do Not Disturb mode is very easy to turn on, and sometimes the user activates it accidentally when fiddling with the settings of his iPhone, for example, in the Control Center or during the process of changing other settings, which begins with swiping up from the bottom edge screen.

How can you tell if your iPhone is not ringing due to Do Not Disturb mode? It's not difficult at all. Look carefully at the upper right corner of the screen. If you see an icon in the form of a small crescent next to the clock, it means your smartphone is still operating in “do not disturb” mode. Further - depending on the situation.

If you need to turn it off, then simply swipe up from the same bottom edge of the screen, open the Control Center, find the same crescent moon icon in it (if it is white, then the Do Not Disturb mode is active) and tap once. This is all. The icon will turn gray and the iPhone will return to normal call mode.

Now all that remains is to check whether the option to enable Do Not Disturb mode according to a schedule is activated. To do this, go to “Settings”, open the “Do Not Disturb” tab and make sure that both the “Manual” and “Scheduled” options are disabled.

However, if everything is fine with the connection, and after disabling the “Do Not Disturb” mode, the problem remains, i.e. The iPhone does not ring and still does not receive calls, then you will really have to consult with a service center specialist.

Articles and Lifehacks

Often subscribers complain that when they try to call someone there is no connection, iPhone does not ring or receive calls, despite the fact that the Internet is functioning normally and SMS messages are arriving. This is one of the most common problems that phone users come to a service center with. Also, if you are, a similar problem may also be likely.

iPhone does not receive calls or ring: basic steps

If a similar problem exists since the date of purchase mobile device, then this is a defect in the communication module. For permission this issue You must contact specialists at the service center for help.

If the malfunction occurs later, you can try to work with another SIM card; there may be a problem with the card. In addition, you can contact the office of your mobile operator.

The main function of an iPhone is making calls. IN modern world, where it is impossible to exist without communication, the absence of a call limits the possibilities of communication both in personal life and in business.

Prompt contact with experienced professionals will help save your time, as well as reduce the harm caused by delay. Qualified specialists will reliably and efficiently repair your phone in a short time. If your phone doesn't receive calls, don't expect it to. this problem will resolve itself. It will not go away, and will even get worse. Thus, water that gets inside the device does not stay in one place, but spreads to nearby mechanisms. This will greatly complicate the specialist’s work.

Why are there no outgoing or received calls on my iPhone?

Explanations for the fact that the iPhone does not make or receive calls can be different:

1. If the iPhone gets wet or gets mechanically damaged (dropped, hit), the power amplifier breaks down. The solution to the problem is timely diagnosis.

2. Most often, the reason for the device not responding to calls is damage to the radio circuit. The reasons are similar to the previous case (fall or exposure to moisture).

3. The device cannot receive calls due to damage to the antenna. Solution to the problem: replacing the antenna.

4. Water that gets inside the device damages the components. printed circuit board. Only diagnostics carried out in a specialized center can solve the problem. By promptly contacting specialists, you can restore the device’s functionality at the lowest cost. Of course, depending on your location, it is better for you to know.

5. If water gets inside the device, the power circuit may short out, which will lead to damage to the speaker.

6. If you use silent mode frequently, you may experience no sound during calls. Solution: You need to check the operation of the side switch.

Types of problems and their causes

Incorrect handling of calls may manifest itself in one of the following ways:

The notification about a new call does not appear on the screen, and after the call ends, the “Missed” icon appears in the notification center. The cause of this type of error is that the voicemail function is not configured correctly. The phone automatically redirects any signal to it, so you learn about the presence of an incoming call after it is reset;
There is no ringing or vibration during a call, but a call notification is displayed on the screen. In this case, you should check the operation of the speakers and, if necessary, replace them with new ones;
There is no connection on the phone, even if the SIM card is inserted into the phone. The cause of the malfunction is the incorrect placement of the card in the tray or a hardware failure of the communication module.

First aid - correct iPhone setup

Even if the system audio is set to the highest level, you must adjust the input volume separately because the two settings are different from each other.

To stop the call from constantly sending to voicemail, you should reset your phone settings through the iTunes program.

To do this, you need to open the list of running applications (the window of all open tabs). The call panel will be available on the second screen. This bug has not yet been fixed by Apple and may appear on iPhones from time to time.

Gadget repair

You may be inserting the card into the SIM tray incorrectly. It should be installed as shown in the figure:

If problems with the signal appear regardless of the SIM card, you should replace the GSM antenna. A new part can be purchased at an iPhone spare parts store. Before starting the repair, make sure that you have a set of necessary tools: a spudger, screwdrivers, tweezers, a suction cup for the screen.

Any DIY instructions iPhone repair You can find it on our website, or call a specialist for to any place convenient for you.

If the sound of an incoming call or messages has stopped playing on your iPhone, this does not mean that it is time to run to the service center. There is a chance that you have stumbled upon a rare, but not isolated bug. A simple reboot or turning on/off the silent mode switch may not help, which is why try using our instructions.

In contact with

What to do if there is no sound (disappeared) of an incoming call on iPhone

Despite the fact that the iPhone is a very reliable thing, sometimes users experience the sudden disappearance of the melody during a call. There is an incoming call, but there is no sound signal, what should I do? Below we will tell you how you can solve this problem.

Your iPhone may be muted

In most cases, the ringtone stops playing because the iPhone has been put into silent (silent) mode. Of course, this explanation is very simple, but often it is the most correct one, especially for completely “new” gadget owners.

ON THIS TOPIC: .

To fix this problem, check the volume switch on the left side of your iPhone. If the switch is on silent mode, just move it, and when incoming call the music will play again.

iPhone needs to reboot

If the volume switch is in the right position but the ringtone still doesn't sound, your device may need to be rebooted. Force reboot will fix software errors, due to which the ringtone could disappear. How to reboot iPhone (4 methods).

No sound when incoming call on iPhone - Do Not Disturb mode activated

If your iPhone's ringtone stops ringing, check to see if Do Not Disturb mode is turned on. Users often mistakenly activate this mode without noticing it. If you see a crescent-shaped icon at the top of the screen, then you have Do Not Disturb mode turned on, which turns off everything sound notifications.

Solving this problem is as easy as shelling pears. Swipe up from the bottom of the screen, open Control Center, and turn off the mode. Now sound signal should appear again.

Check your audio settings

It is possible that problems with the ringtone arose due to incorrect sound settings. Open Settings, select Sounds, and set the ringtone and notification volume to suit your needs. Here you can also enable Button Change, which allows you to adjust the ringtone volume using the volume button on the left side of the iPhone.

There is no sound when there is an incoming call on iPhone - headset mode is mistakenly turned on

If you have tried all of the above methods, but none of them helped, then the problem is somewhat more complex. For example, your iPhone may have been left in headset mode by mistake. This can be easily checked in the Music application or Control Center by clicking on the “ Devices".

Try connecting and unplugging the headphones several times, carefully cleaning the audio/Lightning connector with a toothpick, and restarting your iPhone.

Troubleshooting using AssistiveTouch

1. Open the menu Settings → General → Accessibility.

2. Go to the section and activate this function through the corresponding toggle switch. A dot with additional menus will appear on the screen, which can be placed anywhere on the display.

3. Tap on the menu AssistiveTouch and select " Apparatus».

4. There should be an icon on the right “ Mute" with a crossed out bell (if not, then move this function to this position), and on the left tap on " Louder" to increase the ringer volume.

5. Disable AssistiveTouch as unnecessary.

On your iPhone 6, iPhone 5s, iPhone 4, iPhone 5, iPhone 7, iPhone 6s, iPhone 4s and so on, the sound on the call has disappeared and you don’t know what to do?

I think we will solve this problem. Of course, one cannot ignore the hardware, but these breakdowns are rare and will not be discussed here.

In most cases, the ringer sound does not work when incoming call due to the fault of the users themselves, or rather an accidental shutdown.

Below I will give the most common reasons when the sound disappears during a call (if the problem is not solved, then it is either “individual” or hardware-related).

What to do if the ringing sound on your iPhone disappears - the first reason

Secondly, pay attention to the small switch - “newbies” usually don’t know about it.

It is located on the left side of the body. What is it for? So that your phone does not disturb you from time to time - you can turn it on instantly and you can also turn it off instantly. Comfortable.

The second reason why the iPhone ringtone does not work

Another equally common reason is accidentally turning on the Do Not Disturb mode.

If there is a crescent moon icon at the top of the screen, then all sound notifications are disabled, including the ringer sound.

This problem can be resolved simply and quickly. You just need to swipe your finger from bottom to top of the screen to open the control panel and disable this mode.

To turn it off, just click on the “crescent” once and that’s it. If this is not your case, move on.

The third reason why the ringing sound disappeared on the iPhone

If you often use headphones, then the problem may be in the connector where you connect them.

In most cases, having discovered that his iPhone is not ringing (by the way, it could be an “old” 4S or a completely new iPhone 6 coated with real gold - like this, for example), the user rushes to a service center or store with bad feelings with complaints, without really delving into the essence of the problem. But in vain.

Secondly, when the iPhone does not ring, but forwards calls to voicemail, then this problem, most likely, is also not one of those that can only be effectively resolved in a service center; you can do it yourself. In general, if this happens, then first we develop the idea that nothing bad happened to your smartphone.

Articles and Lifehacks

Often, subscribers complain that when they try to call someone, there is no connection, the iPhone does not ring or receive calls, despite the fact that the Internet is functioning normally and SMS messages are received.

This is one of the most common problems that phone users come to a service center with.

Basic steps to solve the problem

If a similar problem has existed since the purchase of the mobile device, then this is a defect in the communication module. To resolve this issue, you need to seek help from specialists at the service center.
If the malfunction occurs later, you can try to work with another SIM card; there may be a problem with the card. In addition, you can contact the office of your mobile operator.
The main function of an iPhone is making calls. In the modern world, where it is impossible to exist without communication, the absence of a call limits the possibilities of communication both in personal life and in business.
Prompt contact with experienced professionals will help save your time, as well as reduce the harm caused by delay.
Qualified specialists will reliably and efficiently repair your phone in a short time. If your phone does not receive calls, do not expect that the problem will resolve itself. It will not go away, and will even get worse.
Thus, water that gets inside the device does not stay in one place, but spreads to nearby mechanisms. This will greatly complicate the specialist’s work.

Why are there no outgoing or received calls on my phone?

Explanations may vary:

If the iPhone gets wet or gets mechanically damaged (dropped, hit), the power amplifier breaks down. The solution to the problem is timely diagnosis.
Most often, the reason for the device not responding to calls is damage to the radio piping. The reasons are similar to the previous case (fall or exposure to moisture).
The device cannot receive calls due to a damaged antenna. Solution to the problem: replacing the antenna.
Water that gets inside the device damages the components of the printed circuit board. Only diagnostics carried out in a specialized center can solve the problem.
By promptly contacting specialists, you can restore the functionality of the device at the lowest cost.
If water gets inside the device, the power circuit may short-circuit, causing damage to the speaker.
If you use silent mode frequently, you may experience no sound during calls. Solution: You need to check the operation of the side switch.