Almost every user has, if not encountered, then certainly heard about such a thing as a “blue screen” death of Windows" This topic is extensive, so read carefully! In the article we will discuss what a blue screen of death is, what to do in this situation, and of course, I will try to show everything clearly. The name for this phenomenon was invented just right - frightening and memorable. In today's article I will consider in detail the causes of blue screen death, as well as possible solutions this problem.

Blue Screen of Death is a serious problem that baffles PC users. Before you start reading the article, I recommend that you put all your affairs aside and so that no one distracts you. If you understand the essence of the occurrence and solution to this problem, then in practice it will be much easier. I have been approached with this problem more than once, and there have even been situations when in their practice administrators did not know what to do when a blue screen occurred. Instead, they told users what they needed to replace. system unit, fully. WHAT? If you were told so, then take the noodles off your ears and read the article to the end.

What is this error

As a result of a problem, the operating system (OS), being unable to correct the error on its own, urgently shuts down. Naturally, no user data is saved (open documents, etc.). The only thing Windows manages to do is write information in the log and create a dump file, if the settings indicate the creation of this file when such errors occur.

To avoid unfair accusations against Windows, I’ll immediately make a disclaimer: the blue screen of death does not appear without serious reasons, and shutting down in such a situation is the only way out.

The blue screen of death looks like this:

From the screenshot, I think it’s clear where the word “blue” came from in the title. As for "death", this means death operating system, that is, its inevitable reboot, and in some cases, reinstallation. In practice, most causes of blue screens of death can be successfully eliminated without reinstalling the OS, provided, of course, that the response is timely and correct. The most important thing is to understand where the legs come from. I mean that if you don’t know why the blue screen of death appears, then it’s difficult to solve the problem.

What does Windows tell us on the terrible blue screen of death?

To make it easier to understand, I will conditionally divide it into several blocks and describe each one separately (for those who know English language, understanding most of it on your own will not be difficult).

1. Here Windows reports that a problem has been found, and to prevent damage to the computer, it was necessary to urgently shut down the system.

2. The type of error is indicated here. They exist limited quantity, and for each such error, you can easily find information on the Internet.

3. In this part, the OS reports possible reasons occurrence of the problem, and also gives some recommendations for troubleshooting.

4. In the section called “Technical information” the error code is indicated, and it is also possible to indicate the name of the problematic driver (more details below).

After viewing the blue screen, you should understand what the error is or find out about the file that may be listed on the screen.

Causes of Blue Screen of Death

The blue screen of death may appear due to various reasons.

The most common reason is drivers. This includes drivers that are incompatible with each other or with the operating system, and other failures associated with them.

I have a little story for this case, this information not only so that you honor it and forget!!! With this story, you will learn how to solve the Blue Screen of Death problem.

I once worked as an administrative assistant and maintained a fleet of 80 computers. Almost 20 computers experienced a blue screen of death from time to time. When I asked the administrator about the reasons for this misfortune, he just shrugged his shoulders and said that he didn’t understand what was going on at all (I think he just didn’t want to figure it out). After his answer, I became interested in finding the essence of the problem myself.

First of all, I looked at what error appeared on the screen, then wrote down on a piece of paper the error code and the name of the file that the blue screen of death pointed to. After wandering around the Internet a little, I found out that this file is used for Wi-Fi adapters. After that, I did a short walk around the problem computers and made sure that they were all really working on the network via Wi-Fi adapters.

Next, I decided to find out what drivers the administrator installs when connecting these devices. His answer left me stumped. It turned out that he installed the drivers that came with the equipment. After that, I spent 2 hours, but still found a topic that interested me on the Internet. It turned out that these particular devices are buggy with standard drivers.

It’s strange, because D-link is considered one of the best, but in reality it turns out that it supplies drivers for adapters that do not work with them. By that time, a topic with a similar problem had already been created on the d-link manufacturer’s forum. And for about 2 years now, many users of these adapters have had this problem.

To get out of our situation, it was decided to use other drivers (from other developers). We installed them on the problem computer and asked the user to be sure to notify us if a blue screen of death appears. Of course, I didn’t know which drivers to install instead of the official ones. After reading completely all the topics on the forum, I found a dozen reviews that tried a different driver (I don’t remember which one now) and this problem was solved for them.

A few days later he still didn’t call or visit us, which means that no more problems arose! After making sure that everything was fine with his computer, we installed this driver on all computers and users breathed a sigh of relief.

Problems with computer hardware.

Often problems with hardware are more of a consequence, but the cause may be overheating of components. This also includes self-inflicted problems with hardware, RAM, or hard drive.

Problems with programs.

The screen of death can be caused by antivirus applications and various emulators. Also, sometimes the blue screen of death is caused by viruses; this doesn’t happen often, but it also happens.

What do we have to do

First, you need to prepare in advance for potential problems. Windows is configured by default so that the screen of death appears for just a couple of seconds, after which the computer automatically restarts.

However, this does not give us the opportunity to have time to record error data, which does not suit us at all.

Note: If it does not reboot automatically, then use the “Power” button.

It will be enough for us to configure Windows so that it does not automatically reboot. Thus, we can understand why the blue screen of death appears. Since in this error you can read the error code or file that is to blame for the blue screen of death. After this, the Internet will help us. To set this up you need to do the following:

On Windows XP: “Start” - “Settings” - “Control Panel” - “System” - “Advanced” - “Boot and Recovery” - “Settings” - “System Failure”. In the window that appears, you need to uncheck the “Perform automatic reboot” checkbox, and in the “Record debugging information” block, select “Small memory dump”, and click the “OK” button.

IN Windows Vista/7 : “Start” – “Control Panel” – “System and Security” – “System” – “ Extra options systems." In the window that appears, select the “Advanced” tab, the “Boot and Recovery” subsection, and click the “Options” button. All that remains is to uncheck “Perform automatic reboot”, enable a small memory dump and click “OK”.

You can also access this window by clicking right click mouse on “Computer” - select “Properties” - on the left click “Advanced system settings” - go to the “Advanced” tab - for me this method seems easier.

Secondly, when the blue “enemy” first appears, you need to write down the data from the blue screen on paper. This data can help in finding the cause of the problem.

Well, thirdly, let’s show you how to remove the blue screen of death.

You need to understand that the death screen appears much more often after some user action than on its own. Therefore, the first thing to do is to try to return the computer to the state in which it worked stably.

If no special manipulations were carried out with the computer, that is, you were just working, and suddenly “He” appeared, you will have to look for answers on the Internet. Since the most common cause of BSOD is drivers, the first priority is to find the name of the faulty driver.

If the information was indicated on the death screen itself, then in this case we only need to find a description of the error or problem that the driver caused. To do this, simply enter the name of the known faulty file in any search engine. This way we will find out what kind of file it is. For example, if this file is needed for the video card to work, then you need to remove the video card drivers and download a new one from the office. manufacturer's website.

Otherwise, the search must begin with the data that you have transcribed manually. Using this information, you can roughly navigate the possible causes. If we couldn’t find out anything useful, we move on to analyzing the memory dump.

Do not install various assemblies that were made by unknown authors. If your neighbor Uncle Vasya even advised you to install his assembly, then my advice to you is - DO NOT DO THAT! It is better to install a full-fledged original Windows distribution and you will be happy.

If problems with drivers have not been identified, you need to check the hardware components of the computer, which may be the cause of the blue screen of death. First of all this RAM, HDD or overheating of any system components (video card or processor). You can use the AIDA program to check the temperature.

If you think that the problem is with the hardware, then borrow this part from your friend from his computer and install it on yours. Once you are sure that this particular part is working unstable on your computer, you can then buy it in the store.

To test RAM, I recommend the MemTest86 program, and to test the hard drive, the Victoria program (I will describe a detailed discussion of the operation of these programs in separate articles). In addition, it would not hurt to conduct a full virus scan by first updating the virus signature database.

Let me remind you that a dump is a file that is created when a problem occurs and contains detailed description the state of the system at the time the error occurred, and therefore can tell about the cause of the failure.

Let's imagine a situation where your friend has a blue screen of death. He does not understand what it is and why the blue screen of death appeared. Naturally, he turns off the computer and tries to find out from his friends what it was. Of course, he didn’t write anything down on the piece of paper, that is, he doesn’t know what was written, but as you already know, in order to solve this problem you need to know why the error appeared.

That's exactly what it's for special programs, with which you can find out what the reason was. Now, even if you are in another city, you know how you can help your friend. You can use Debugging Tools for Windows or BlueScreenView to view the contents of the dump.

Let's use the BlueScreenView program as an example to figure out how to view dumps. You can download the utility from the link. If you need information from the official website, here is the link http://www.nirsoft.net/utils/blue_screen_view.html

Now run the file “BlueScreenView.exe”.

If there are no lines at the top, then there were no failures on your computer.

I didn't have the blue screen of death and so I had to borrow it ;). So now we have a dump that will help us understand how this program works.

To indicate the dump that I have, I need to make changes to the program. To do this, click “Settings” - “Advanced options” or “CRTL” + “O”.

Click “Browse” and indicate where our dump is located.

Note: If the program is on the problem computer, then nothing needs to be changed.

Now we see which files caused the error. Right-click on the line and select “Properties”.

How to install a driver and what is a driver."

I hope that now you will not have any difficulties in solving the blue screen of death problem.

See you soon!

A must-watch video, because there is something here that cannot be described in words:

.
Today I want to tell you how to deal with such a system error as " BSoD" it is also better known as “Blue Screen of Death”. If you tell me that you have never had a blue screen in your life, this will mean two options: either you have been sitting at a MacBook since birth, or you purchased a computer only yesterday =)

In general, the blue screen of death (aka BsoD) is a special type of error in the Windows family and can be either critical for the operating system or a serious warning. Here's a look at what Bsod is all about:

Explanations:

• 1) Error name
• 2) Recommendations for elimination
• 3) error code
• 4) Error parameters
• 5) Driver name
• 6) Error address

Is it really creepy? =)

If the system was able to boot after bsod, then in your case the error can be considered not so critical, but the next time when the blue screen pops up again, then write down point No. 1 and number No. 3 shown in the screenshot on a piece of paper and with the help of this article you You will be able to figure out what is the reason for such a thing to appear on your computer.

Based on the experience of many programmers, this error is caused by the absence or incompatibility of drivers with the software. Only very rarely is the real reason " blue screen of death“There are hardware failures, and if your computer encounters such a problem, then you do not need to prepare it to reinstall Windows.

Causes of Blue Screen of Death

Let's list the reasons why bsod may occur
The first group includes reasons related to installation software, and to the second both physical and software problems computer.

Group A:
– Installing a new device (RAM, video card, hdd);
– Installing ServicePack or any windows update;
– Driver update

Group B:

• failure of the hard drive, RAM, video card, power supply...
• computer device collision ( the cable from the hdd can get into the cooler);
• CPU overheating;
• Inappropriate driver;
• Driver conflict;
• Incorrect BIOS firmware
• flaw free space on the hard drive;
• overclocking processor and RAM performance.

If the blue screen of death appeared a couple of times, but after restarting the computer the problem disappeared, then for the first time you can ignore it, only if you don’t care licensed windows. Pirate builds always contain many different bugs, which can be caused by Bsod for the wrong reason.

It happens that while working at the computer, it suddenly freezes and after a few seconds the blue screen of death appears. In this case, you need to figure out what the problem is and first of all disable automatic reboot in case of critical Windows errors. What do I need to do? First, launch windows in " Safe Mode" and do the following:

For those with Windows XP:

Right-click on “My Computer” à then select “Properties” à “Advanced” tab à subgroup “” à “Options”. In the dialog that appears, uncheck the “ Perform automatic reboot” and enable recording of small memory dumps (find the “Record debugging information” group and select “ Small memory dump(64 KB)". In general, we do everything as in the screenshot below:

For those with Windows Vista 7:

Go to the “My Computer” folder and then select “” from the menu at the top Properties of the system» à further on the left panel “System protection” à tab “Advanced” à subgroup “” à “Settings”. In the dialog that appears, uncheck “ Perform automatic reboot” and enable recording of small memory dumps (look for the group “ Writing Debug Information” and select “ Small memory dump(128 KB)". In general, we do everything as in the screenshot below:

2). After reboot, write down the error code and check it here: http://bsodstop.ru/index.php/kod-bsod

3). Now you need to download the utility " Blue_Screen_View" with which you will determine the driver that is causing Bsod. You can download the program, as well as learn how to use it, by following this link: http://www.oszone.net/10225/BlueScreenView

4). Next, we google the driver, who is the hero of the occasion.
If this is a video card driver, we update or roll back it, and if it is a sound driver, motherboard or network card– then it should be updated or an older version installed.

If this does not help, then remember the name of the driver. In the table below, using the same name from the error, we look for the device or program to which it belongs. This is a necessary procedure to identify the device or program driver that caused the operating system to crash. If the driver belongs to software (software), reinstalling it will help resolve the problem. Otherwise, this program must be removed and a more stable analogue used. If the driver belongs to one of the PC systems, it needs to be updated. Often a rollback of more than earlier version can get rid of such problems. I think that’s all, now all you have to do is work with the table.

In principle, this is a detailed answer to the question

Now let's sum it up!

How to prevent Blue Screen of Death in the future?

1. Always check whether there is free space left on the system partition of the hard drive. If there is little or no free space, you need to increase it by deleting unnecessary data;

2. Keep your computer clean and scan your computer with an antivirus from time to time to remove all kinds of crap from it.

3. Constantly update officially through the Microsoft server, since most errors occur due to OS problems. And with new updates, all the “holes” of the system are closed

4. If BSoD appeared after installing the drivers, then they need to be replaced with older, proven ones. If after installing the program, then removing it will solve the issue. The option “ Running Last Known Good Configuration systems”.

5. If the screen of death began to appear after you connected a new device to the system, then you need to check it for compatibility with your OS. Next, install the drivers from the manufacturer’s official website.

6. Place BIOS settings default. Incorrect BIOS settings can lead to very sad consequences. And the death screen isn't the worst ending. If you are not confident in your skills, then it is better not to change anything in the BIOS. And contact a specialist.

7. Very often the reason appearance of BSoD is a RAM fault. To check it, you can use testing programs, for example memtest86+. If detected, the RAM stick should be replaced. If your computer uses two or more memory sticks, eliminating the faulty card will fix the problem.

8. Check your hard drive for bad sectors and errors. If possible, repair errors and bad sectors standard means systems.

9. It is necessary to get rid of overheating of PC components. Clean your computer from dust, lubricate all coolers (processor, chipset, video cards, power supply). If necessary, install additional coolers to organize proper air flow and circulation in the system unit.

10. Check that cables and components are connected correctly. Look at their contacts, clean, blow and lubricate them if necessary.

11. As a last resort, reinstall the operating system. Use only a licensed operating system disk. Using different assemblies leads to constant problems. (although this is probably too much =)) I myself have never used licensed Windows.

Finally, I want to give you the most common reasons blue screen of death occurs.

Popular Blue Screen of Death Error Codes

DATA_BUS_ERROR is an error indicating problems with the device itself or its equipment. Often these are memory problems. One possibility could be that the physical or virtual memory address is incorrect. If you've upgraded your computer, you may have hardware that's not compatible with the system, or more likely, it's a driver issue. If you updated the software or drivers before the error occurred, then the problem is definitely in the drivers.

Correction method: you need to properly reinstall the drivers, most often the video card (any other device is possible). This already applies to updating drivers.

NTFS_FILE_SYSTEM– this is a problem with writing and reading with system disk and the NTFS file system. The reason for this may be either large fragmentation or a damaged cluster on the disk. It is possible that there is a problem with the FAT_FILE_SYSTEM view, this is essentially similar, but only concerns file system FAT.

Correction method: You need to defragment.

One of the most common mistakes– KMODE_EXCEPTION_NOT_HANDLED. This error comes with a second key that refers to the problematic driver or value that caused the error to occur.

In the case of Windows XP, the problem very often resolves itself. If this option does not work, then something happened with “supporting the system in an emergency.” Therefore, you will have to solve the problem manually.

Correction method: There are several fixes. Much depends on the value of the second key.

0×01E– such a key indicates driver incompatibility or device malfunction. Often on a blue screen you can see the names of files indicating problematic drivers. If you enter the file name search engine, then you can easily determine the driver that is throwing errors. The solution to this problem is to reinstall the driver according to the instructions.

Win32k.sys– this key talks about incorrect access from the third side. Maybe there is a special separate program for such a connection. To fix this you need to use F8 to boot into safe mode and completely remove the program.

It is very interesting that there can even be problems such as firmware incompatibility. In short, the old BIOS is not adapted to modern hardware. The solution to the problem is updating the BIOS. There is plenty of such information on the Internet, so you can cope with this task.

You are provided with a list of solutions that can help you effectively deal with this problem. Be sure to take note that if you log into the system in safe mode (boot via F8), then the problem should be looked for in the drivers or software. If logging into the system cannot be completed under any circumstances, then look for a problem in the hardware or in the BIOS.

IRQL_NOT_LESS_OR_EQUAL– error when the memory value or location is incorrect. As a rule, it pops up in the form STOP 0x0000000A memory cannot be Read.

Before you start looking at this error, you need to check the drivers. Have drivers been updated or new programs installed? Uninstall them or roll back to an earlier version.

If the problem is resolved, then there was a problem with program incompatibility. If the problem has not been resolved and you have not updated anything, then when booting the system, try selecting the load last known good configuration, which is called by pressing the F8 key. Maybe you had a crash and a rollback will help you. If nothing has changed, then, unfortunately, you will have to reinstall the system.

Failing to end your session gracefully can also cause the problem, but in this case you should try loading the Last Known Known Configuration.

PAGE_FAULT_IN_NONPAGED_AREA– an error caused by the absence of the requested data. In the most common cases, the cause of the problem is the RAM, its incorrect work or failure. There may also be a problem with the antivirus or system service.

Correction method: You can try booting into Safe Mode and clearing recently installed software.

If the download cannot be completed for unknown reasons, then change the memory stick and try to boot. But you need to reset the BIOS first; there may be an overclocking problem.

You must understand that this is not the entire list of errors that may appear on your blue screen of death. The most common Bsod error codes have been listed here.

In order not to write large Talmuds, you can enter any error in a search engine and try to find its solution. You should also not forget about the key parameters that the error throws out.

So how can you diagnose any error and prescribe the correct solution?

There is one unwritten rule for analyzing BIOS errors - in any system, not a single error will arise out of nowhere.

The fastest and effective method The definition of most system errors is to remember previously performed actions on the PC (which appeared before the blue screen appeared). When you can restore all the errors committed in the system, you will be able to fix the problem.

Key factors that cause BSoD errors to pop up.

You purchased new computer, and after the first launch you began to see a blue screen of death. But before that, you haven’t really installed anything yet.
Solution: Without any doubt, you can safely take your computer to a service center. And let them try to point out the reason as proof and demonstrate in your presence how well the computer works.

Again, you just recently purchased a computer. Things went swimmingly. But after a while you installed a couple of programs and after that you saw the blue screen of death.
Solution: Boot into safe mode, uninstall programs and drivers.
It may be that the antivirus also finds poor interaction with certain programs. You can try turning it off for a while and try installing the program again. If this time the operation was successful, then it should be added to the list of trusted programs in the antivirus.

By today's standards old computer, so you decided to upgrade it. After the upgrade and installed drivers A blue screen began to appear.
Solution: in any case, the problem is in the HDD, but it is unlikely to be physical, so updating the file system should help you. In order to successfully log into the system, you will need to remove programs from startup.

I collected all the cream of the Internet on the topic of “bsod” here, two copywriters wrote the text, and then I brought it into a readable state. I think it turned out not too bad!

P. S.

That's all for me, dear friends! I hope now you have received the full amount of knowledge about. By the way, how do you like articles on computer topics? I’m tired of constantly writing about SEO, so I’m slowly unwinding =) Who is the first on the blog to subscribe to its updates, and who is not, leaves a comment =)

Blue Screen of Death (BSOD) is one of the most vexing problems that Windows user may collide. Knowing how to determine the cause of the crash is one of the most important forms of diagnosing BSOD. An error with a blue screen code can occur for various reasons, and without analyzing what is causing the error, it is difficult to eliminate it. These are the main reasons for blue screen death BSOD:

• Driver conflicts- Driver conflicts occur when two or more drivers cannot work with each other properly. This can also happen if multiple drivers are installed for the same device without uninstalling the previous version.
• Hardware conflicts- Incorrect overclocking of a PC can immediately create a BSOD. Blue Screen of Death can also occur if your RAM sticks are not installed correctly or if a piece of hardware is starting to wear out.
• Operating system (OS) errors- User error or malware can delete vital files of your OS. Significant missing files can result in a crippling error causing your PC to enter a BSOD cycle in which you get a blue screen every time your PC turns on.

Preparing to analyze a BSOD file dump

Whenever a BSOD error occurs, Windows dumps some information about it into a file on your PC, but trying to understand this dump file very complex. One of the easier ways to understand is to use the utility BlueScreenView by NirSoft, free tool, which finds these dump files and displays them in a more user-friendly form. First of all, you should check the settings for the memory dump report in the Windows system itself:

• Click Win+R and enter sysdm.cpl

• Go to the tab Additionally and select from below

• Make sure you have the error logging settings enabled.

Now download the program BlueScreenView scroll to the center of the site to download the file. You will see three links as in the picture below, select the installer that is most convenient for you. If you want to Russify the program, then find Russian in the table below and download the file. The downloaded file will contain a "BlueScreenView_lng" file, just place it in installation program to the root.

Find out Blue Screen of Death error codes

When you run the program, it will show you errors in files and memory dumps. As you can see in the figure below, I get a blue screen with an ndis.sys error and there seems to be a problem in the ntoskrni.exe file. In the top column, I can see the full file dump report, and by right-clicking on it, I can search Google for information on the fix. The error is most likely related to the installed virtual machine, or rather be with a virtual one network adapter and an antivirus that creates a blue screen error after sleep mode and the initial boot of the system.

How to Fix Blue Screen of Death Error Codes

I will give a couple of ways of what to do and how to eliminate errors using popular methods:

• When, for example, a blue screen of death occurs in Windows 10, there will be QR code which will redirect you to the site.
• On the site Microsoft There is already a database with BSOD errors and prompting tools.
• Use the Microsoft Virtual Agent, enter BSOD in the first line and follow the instructions.
• Microsoft also suggests running

Tweet

What is BSoD

BSoD - Blue Sceen of Death, blue screen of death. Appears in the most critical situations, when closing a faulty program is impossible.

operating room Windows system has several levels of running programs. We see only the very top - open program windows and running services. These are what the Task Manager shows. When one of the programs makes an error that it is not able to process and work around, it, as many users say, “crashes.” You can start it again and continue working.

Software modules running at a lower level (drivers) will not be able to restart in the event of an error. The Windows operating system tries to protect the user from many errors, but this does not always work and it capitulates, showing a sad face or a set of characters on the computer screen.

You need to understand that drivers are an intermediary between the software and hardware of a computer. Both drivers can fail (programmers are people too, they may not take something into account or make a mistake), as well as the hardware part of the computer.

Symptoms of BSoD

1. The appearance of a blue screen with strange symbols or a sad emoticon.

In 99% of cases, the computer reboots on its own due to a critical error (BSoD), but there can be a worse situation: problems with the power supply or motherboard. If you have a desktop PC, check to see if there are any bulges anywhere.

Reasons for a blue screen

1. Overheating. Overheating of the video card or processor leads to the blue screen of death.

By the way, in Windows XP, when the video card overheated, a BSoD always occurred; in Vista and newer, the video driver simply rebooted. If you see the message “The video driver has stopped responding and has been restored,” then this is an overheating of the video card:

How newer than Windows, the more perfect the protection against failures. Let's hope that in some Windows XV, instead of a blue screen, we will see an error notification that does not interfere with work.

2. RAM failure. It’s possible, but in order not to hit the mark, read on first - perhaps the cause of your blue screen of death is something else.

If you installed new RAM in your computer and get frequent BSoDs, replace it at the store with a working one. There are no other ways to overcome blue screens of death when replacing RAM.

3. Failure of other hardware. Maybe the voltage in the power supply “sags”. Maybe there is a loss of contact somewhere. Maybe your computer doesn't like the full moon. There are many reasons, one can guess endlessly.

If, after you have analyzed the minidump (more on this below) and eliminated errors, the blue screen does not go away, you should replace all components one by one. You can’t just go ahead and determine the cause of BSoD if the error codes are different every time.

4. Overclocking. If you are an advanced overclocker, then you know what overclocking a computer has to do with BSoD. If not, don't overclock your computer.

5. Driver(s) failure. The cause of BSoD is not necessarily a hardware problem. Unstable drivers are a frequent guest on user computers. How to identify a faulty driver will be discussed next.

6. Viruses. Be sure to check your computer with some or .

I never tire of being amazed at the self-confidence of users who say “ I have no viruses and no antivirus either! I have a straight hand/I only use trusted sites/sometimes I check with a one-time antivirus and that’s why everything is fine!". Leaving aside the debate about how you can live without an antivirus, think about it: if a person sees BSoD, he has This is no longer a normal situation. How can you say that there are no viruses and this is not the cause of the blue screen?

Also, do not think that if you have an antivirus installed with the latest databases, there cannot be viruses. Check with others to completely rule out the possibility.

7. Antiviruses. It's funny (and sad) that antiviruses can cause crashes. Remove your antivirus temporarily. Have blue screens of death stopped appearing? Install a new one so that blue screens do not appear due to reason No. 6.

8. Windows updates. Developers at Microsoft sometimes test updates poorly. Some are shutting down the Center altogether because of this. Windows updates and sit without updates, although this is not an option. Control Panel - Programs and Features - View installed updates - right click - Delete for updates installed recently, then check Windows operation. Has everything returned to normal? Just don't install updates for a couple of weeks - usually during this time some kind of corrective update for the update comes out and everything becomes fine.

9. Programs crash. This happens, but rarely. If you see BSoD while playing or working on something specific program, I advise you to check your computer for overheating, because most programs are not capable of causing a blue screen, with the exception of those installing drivers into the system (antiviruses, virtual disk emulators, game protection systems like PunkBuster, accounting programs that work with digital keys).

10. Hard disk file system errors. It won't be amiss

Let's find out the cause of BSoD

As you can see, there are quite a lot of reasons and there is no point in guessing. Luckily, the Blue Screen of Death contains clues as to why it's happening. Windows started fail. Among the incomprehensible text there will be error codes containing a direct indication of what caused the failure.

Most often you are BSoD you won't see, since in Windows settings By default, the computer is restarted in case of critical errors.

Disable automatic reboot Windows you can do this: Control Panel - System - Advanced System Settings - Options- check/uncheck the boxes as in the screenshot below:

Pay attention to the “Small memory dump” item - check it too.

Google the error code from the Windows Log

The “Write event to system log” checkbox is checked by default, which means error codes will be in Windows log.

Go to Control Panel - Administration - Event Viewer - System- and look for a line in the list that coincides in time with the appearance of a blue screen or restarting the computer:

Look for the error code (in the screenshot above it is 0x0000009f) in Google and read the first few sites in the results, follow the recommendations that have helped others. If a driver is specified (a word ending .sys, then it’s generally great - the likely culprit was found immediately, you need to install a driver for this device of an older/newer version. If there is no clear and clear indication on the Internet reasons for BSoD By the specified code errors, read my instructions further.

If there is nothing in the Windows Log, wait for the blue screen to appear and look for the error there:

Just search Google for information on the error code and follow the recommendations.

Analyze the minidump

Unfortunately, if the problem is a faulty driver, this is not always shown on the blue screen. The error code is also not always informative. You need to analyze the minidump file that is created when a BSoD occurs and contains information about the failure, in particular which drivers reported the error. There are two programs for minidump analysis: Windows Debugging Tools and BlueScreenView. Unfortunately, the first one is too complicated for novice users, although it gives a more informative result. In 99% of cases, the second, simple and free BlueScreenView is enough.

The BlueScreenView installer is available at this link.

After starting the program, you will see a window in which at the top there will be minidumps created by the system and information about them, at the bottom - a list of drivers. Failed drivers will be indicated in yellow.

Example No. 1 - the video card is to blame

A blue screen appears with the text ATTEMPTED_WRITE_TO_READONLY_MEMORY. Let's look at the minidump:

The ATTEMPTED_WRITE_TO_READONLY_MEMORY error, judging by googling, is caused by some driver. The likely culprit in this case is nv4_disp.sys. There are others, but they are part of the system and are statistically unlikely to be the cause. A Google search showed that nv4_disp.sys is a video card driver from nVidia. Three steps:

1. Check the video card for overheating.

2. Installing an older video card driver (new if the old one is installed). This is done with any drivers, not just video cards.

3. Installing the video card in another computer.

4. If a blue screen appears on another computer, take the video card to a service center. If the warranty is still valid, you can replace it with a working one free of charge.

5. Doesn't the blue screen appear on another computer? Try installing a different power supply on yours - this may be the reason.

6. Doesn't help? Reinstall Windows completely.

7. If this does not help, take it to the service center for diagnostics.

Example No. 2 - the culprit is not at all what was expected

A blue screen with the message PAGE_FAULT_IN_NONPAGED_AREA is associated with many problems:

If the likely faulty driver was ntfs.sys, then I would recommend checking the hard drive for errors, and also replacing the cable that goes from the hard drive to the motherboard. In this case, BlueScreenView points to the USB port driver and this could be true, but where I took the dump from for example, the person is at fault motherboard- the capacitors on it were swollen. The solution is to pick up the system unit and head to the service center.

Example No. 3 - the antivirus is to blame

I found this minidump on the Internet:

The culprit was SRTSP.SYS, an antivirus component from Norton. Solved by removing it.

Example No. 4 - “broken” RAM

A blue screen with MEMORY_MANAGEMENT is a sign that the RAM is unusable:

Reinstall Windows

I thought for a long time whether to recommend this. However, a quick glance through popular forums showed that many users still use pirated Windows builds. So, if you have:

• Windows assembly,
• there are or have been installed many optimizers,
• the computer takes more than ten minutes to boot,
• programs often close with errors,

reinstall Windows completely! And set it to normal original Windows. If you have a laptop, there will be a recovery partition on your hard drive with a prepared Windows manufacturer- read the instructions and install (restore) it!

Installing Windows is not a matter of five minutes, but even a novice user can do it if desired.

Where can I get help?

Nothing helps? There is an excellent forum thread: Troubleshooting critical Windows errors (read the rules first).

Just first make sure that you have done everything possible: analyzed the minidump, updated the faulty driver. If the problem is in the hardware, the only way out is to contact a service center.

Quite a few users have encountered the phenomenon of blue screen of death. Not everyone knows what to do (Windows 7 is most often susceptible to such trouble) in this situation. And therefore the sight of a blue screen is terrifying. However, sometimes error codes help correct the situation. They indicate a problem. And based on it, you need to make certain decisions regarding the treatment of the computer. Today we will learn how to deal with some of the causes of a blue screen, and also find out what should be done to eliminate this problem once and for all. Some professional advice system administrators often help even the average user solve problems. Let us begin to study our current problem as soon as possible.

What's happened

But let's start by figuring out what we're going to be dealing with. Only after this will it be possible to think about how to remove the blue screen of death. To be honest, then this question requires special attention.

So, what kind of phenomenon will we become aware of today? death is a kind of system error. And it appears when the operating system boots or directly during operation. In this case, you get a blue screen for a while. Hence the strange name. Blue screen of death codes are written on it. More precisely, codification of the errors that have arisen. Based on them, you can figure out what is causing the problem. And sometimes even eliminate it.

But, as practice shows, a blue screen of death or some other) is the first sign that your computer is going into oblivion. This means that he will have to be treated quickly. We can say that our phenomenon is a demonstration that the operating system and hardware of the device refuse to work. Therefore, it is worth knowing how to behave in a given situation. Let's try to find out what can be done.

Screen problem

Let's get you started by learning about some common blue screen of death error codes. After all, they will help you not to be scared when it appears, but to quickly move on to decisive action. For example, quite often a blue screen of death occurs, error code 0x00000116. There is no need to be afraid of this phenomenon.

The thing is that this codification indicates that when loading the operating system, an attempt was made to reset and restart the display driver. And since we got an error, the action didn’t work. Decide this problem possible in many ways. But there are some tips that will help you save your data as well.

First, you should try to reinstall the drivers on your computers. And that's all. And start with those related to the monitor and video card. Also, update your codecs. This helps a lot.

It would also be a good idea to disable it when errors occur antivirus programs. Sometimes they cause a blue screen of death. What to do? Windows 7, as you know, is most susceptible to this phenomenon. This means that you will have to be very careful with antiviruses in it.

System boot

There is no point in listing all the blue screen of death codes. Windows 7 will give you errors when errors occur. And then, based on the data obtained, it will be possible to use a special directory of computer errors. This lists all the codes that relate to a blue screen. But still, we will look at one more option.

Quite often this blue screen of death appears: 0x0000007b. This error always occurs directly when the computer boots. If the previous option can appear while working with programs, applications, games, then this one always “does not allow” Windows.

Code 0x0000007b indicates that access to the computer was lost while the computer was starting up. system partition hard drive. The reasons can be different - from a banal virus to major damage to the iron. But this problem always needs to be fixed.

Helps here reinstalling Windows with complete formatting and reworking of hard drive partitions. But sometimes the problem does not go away even after such a radical step.

In this case, download latest configuration systems. To do this, when you boot your computer, press F8, then select "Last good configuration"The computer will boot. You can enjoy the result.

Check the compatibility of the hard drive and other hardware. If there is any discrepancy, replace the components. After this the problem will disappear. Often, code 0x0000007b appears after connecting a new or additional hard drive.

Rollback

Now it's worth finding out general provisions on how to remove the blue screen of death. Sometimes all the advice turns out to be quite effective, regardless of the error that occurs. And the first option that can be recommended is to perform a system rollback. The technique is relevant when the system boots initially.

In order to rollback, you need to go to “Start”, “All Programs”. Next, find the “Standard” section there, and from there go to “Service”. Select "System Restore". A window will appear in front of you with a welcome message and a warning that the process is irreversible. Agree and select a rollback point in the next menu that opens - to the moment when the computer was not bothered by the blue screen of death. Click "Next" and wait for a while.

During the entire process, the computer will reboot itself about 2-3 times. This is fine. After the rollback, some settings should be reset. But all programs and personal data will remain in perfect order. Quite often, this technique helps to permanently eliminate the problem.

Checking the contents

If you suddenly have a blue screen of death, you don’t know what to do (Windows 7 or any other operating system), then it’s time to check the configuration of your computer. Sometimes even an old cable can cause a lot of inconvenience. Special attention you need to pay attention to components in cases where you have recently changed something in your computer.

As already mentioned, often problems with the blue screen of death arise due to a hardware conflict. This may even apply to a flash drive. So be careful. If you suspect a hardware conflict in your computer and lack the necessary knowledge about compatibility, it would be better to take your device to a specialized service computer help. They will help you quickly fix the problem.

In general, carefully study the compatibility of all components on your computer. This will help you avoid many problems. It will also prevent you from seeing the blue screen of death. Why else does it occur? And how to deal with it?

Overheat

For example, sometimes this phenomenon occurs when the computer or processor overheats. In the case of stationary options, everything is fixed quickly and easily - either an additional cooler is installed, or the hardware is cleaned (or it is better to start from this point), or it is completely removed from the case for greater air penetration.

But the blue screen of death on a laptop due to overheating is already a serious problem. Firstly, the device will have to be taken to a computer service for cleaning. Secondly, it may be additionally necessary to install a cooler (and this service not that cheap). Third, put less load on your computer while working. This will help avoid overheating and its consequences.

Applications

For some unknown reason, did you experience a blue screen of death? What to do? Windows 7 is an unsurpassed leader in this regard. And it was also in this operating system that application conflicts and their incompatibility with each other began to arise. This may be a consequence of the appearance of the death screen.

What to do in this case? First, remember after installing which program the problems started. After that, set the compatibility parameters. Sometimes this technique helps. But you shouldn’t rely too much on it.

If compatibility mode does not help, then remove installed application. Don't want to spend a long time dealing with the problem? In this case, if you have nothing to lose, then simply reinstall the entire operating system. In this situation, this is often the best solution.

Update

Some users complain about the appearance of a blue screen of death after updating the operating system using the built-in center. If you notice that all the troubles started after this, you will have to do a system rollback and also disable process automation.

Go to Windows Update. There, go to settings. Select the option that is marked as "not recommended." That is, do not automatically check, download and install updates. Never. This will help avoid many problems in the future. And they will not necessarily be associated with the blue screen of death.

Drivers

Another problem that can arise and cause our current phenomenon is nothing more than hardware drivers. Sometimes they are the ones that cause the blue screen of death. What to do? Windows 7 offers a fairly fast, simple and secure solution. This is nothing more than reinstalling all existing drivers and updating them in a timely manner.

To prevent the process from causing inconvenience, it is best to use the official websites of manufacturers to download applications. They will not introduce infection to your computer. And there is always only high-quality content. After updating and installing all drivers, it is better to restart your computer. That's all. Now you will notice that the Blue Screen of Death problem will disappear. But this doesn't always happen. After all, there are other reasons for this phenomenon.

Antivirus

Occasionally there are situations in which a blue screen of death appears for no apparent reason. What to do? Windows 7 or any other operating system - it doesn't matter. The main thing is that there is one small but - this is an antivirus. If you have it, then it's worth turning it off for a while. Or delete it altogether. And watch the computer. After all, sometimes it is this application that causes the blue screen of death.

Most often, owners of Avast and Kaspersky suffer from this phenomenon. As a last resort, replace the antivirus. Did it help? You can be happy. No? Then completely remove the antivirus, and then take the computer for repair. Tell us about the problem - professionals will definitely help you there.

Viruses

And of course, the blue screen of death can appear due to viruses on the computer. Some infections are aimed at just this. Indeed, with this phenomenon, the entire operating system is destroyed. Do you suspect an infection? Then take your computer and treat it.

Scan it with antiviruses, antispyware and other healing content. Cure all dangerous objects, and then remove those that did not respond to the process. Usually this is enough. Also clean your computer's registry - this is important. Now look at the result. If all is useless, then reinstalling the operating system will help. But it's worth trying a rollback first.