Beeline together with the Gift of Life Charitable Foundation announce the results of the first Russian mobile donation service (m-charity). This service is provided on the short number 6162 and implies the possibility of one-time and regular monthly donations from a mobile account for the treatment of children with oncological and hematological diseases.

In just a year of the existence of the M-charity service, more than 1 million mobile subscribers have used a convenient mechanism for providing assistance - by sending a one-time SMS, more than 3,500 thousand people have made monthly donations from a mobile phone. The minimum donation amount through monthly subscriptions was 10 rubles, and the maximum amount was 5000. The total amount of funds collected through private mobile donations is more than 120 million rubles. All of them are aimed at providing the necessary assistance to seriously ill children.

“We are in active dialogue with the leading charitable organizations in Russia and therefore we understand well their goals and existing problems. Today, only a quarter of mobile phone users in Russia have smartphones, and therefore people need a simple and reliable charity solution that is available on any mobile phone. Together with the Podari Zhizn fund, we managed to create such a mechanism, and as a result, hundreds of thousands of subscribers believed in our common initiative and chose the M-charity service as the easiest and most convenient way to provide assistance to those who need it, ”commented Evgenia Chistova, Project Manager for Corporate Social Responsibility, OJSC VimpelCom.

“It so happened that on the eve of Children's Day we celebrate the first birthday of the short number 6162, and we thank everyone who has already decided to take the opportunity to help the wards of our foundation directly from their mobile phone. For us, the m-charity service, created with the support of Beeline, is a long-awaited mechanism for attracting regular donations, which are now available to everyone. Sending an SMS to a short number with the amount of the monthly money transfer is perhaps the fastest and most effective way to help. Regular assistance is very important for us - it adds up to millions of rubles, which means thousands of saved lives. And if you have not yet had time to use the mobile donation service, join us! Believe me, it's very simple! " - said Ekaterina Chistyakova, director of the Give Life Foundation

You can find out what motivates those who help, and whom the Podari Zhizn Foundation has helped, can be found in the new charity video of the It's All Foundation.

In order to make monthly regular payments from a mobile account to the Podari Zhizn beneficiaries, you need to send a free SMS to 6162 indicating the desired donation amount (from 10 to 15,000 rubles) and the word “month”. In response, the subscriber will receive an SMS with a request to confirm the payment. On a monthly basis, the subscriber receives an SMS request to confirm the debiting of the initially specified amount from the mobile account to the Fund's address. If desired, the subscriber can change the donation amount or unsubscribe by sending the word “month and new amount” or “0”, respectively. Sending an SMS to 6162 by a Beeline subscriber is free of charge.

The ability to make monthly mobile donations is available to Beeline subscribers on any tariff plans of the prepaid and postpaid payment system using the Mobile Payment service. For the postpaid system, payments are made from an additional advance account, which can be created using the USSD command * 110 * 271 #. The technical partner of the service of monthly donations to the Give Life Foundation is the RURU Payment Service, a subsidiary of OJSC VimpelCom.

The Podari Zhizn charitable foundation and the TV Center TV channel are raising funds for the treatment of two-year-old Vadim Samkov. The boy has a rare hereditary disease - Wiskott-Aldrich syndrome. The only chance for recovery is a bone marrow transplant. A donor has already been found. But the operation requires more than one and a half million rubles. Vadim's family does not have that kind of money. Everyone can help.

At the age of two and a half, Vadim is not childishly polite and loves designers very much. But he can't play them for a long time - he goes to rest almost every ten minutes. Vadim has Wiskott-Aldrich syndrome, that is, there is practically no immunity. This is a rare hereditary disorder, a genetic mutation that affects boys.

"A completely healthy child was born. Everything was fine. The first manifestations of the disease in the form of a rash began from three months. But since there were no more manifestations, the doctors generally shrugged their shoulders and said:" Well, the child is doing well. Means. Everything is fine, "recalls Vadim's mother Elena Samkova.

But it wasn't normal for long. At the age of one and a half, the baby suffered the first serious infectious disease - an intestinal infection, which provoked vomiting with blood, and the tests showed the minimum level of platelets in the blood. Now he is generally prohibited from communicating with the outside world. He lives in a sterile box, which can only be entered by his mother, and then after following numerous disinfection procedures.

"We have planned a hematopoietic stem cell transplant. The transplant will be carried out from an unrelated but fully compatible donor. It will actually look like a transfusion of conventional blood components. That is, we will bring a bag of specially prepared cells that the child will receive within a certain period of time." , - says the doctor-hematologist of the department of transplantation №2 FNKTS DGOI them. Dima Rogacheva Svetlana Kozlovskaya.

A baby cannot be without a bone marrow transplant. This is the only chance for recovery.

"The older he gets, the more and more severely he will get sick. That is, we are on a disability. At the moment, we cannot attend any children's groups. That is, if we do not cure him, then he will not be able to go to school either. Of course, I want my child to live fully, so that he goes to school, that he communicates with people. And so that it all ends someday, "says Vadim's mother.

In the West, there are known patients who underwent such a procedure on time more than twenty years ago, now they live fully. They found a donor for Vadim in Poland, and he is ready to donate his bone marrow for free. But all laboratory work, collection of cells, transportation and other procedures cost 1 million 625 thousand rubles. This is a huge amount for the boy's family. But everyone can help.

None of us wants to pay twice, and even more so, no one wants to pay for anything, and especially for the imperceptibly imposed “for nothing”. Using his mobile phone, a person quite reasonably expects that the money spent on paying for communication services will only go to what he has done himself:

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• to his calls,
• his sms,
• its internet traffic.

If it happened that money was regularly debited from the account, every day and in equal amounts, and the owner of the phone seemed to do nothing specifically for this, most likely a paid mobile subscription was issued to his number - read what it is below

Its essence is that the user of the cellular communication, one way or another, agreed to receive regular information on a paid basis, for example, you received an SMS on your phone from the above number with the text: “send SMS….”. At the same time, information such as: what kind of service, what kind of subscription, what kind of site, the cost of a subscription, how to delete a subscription or how to turn it off are often not directly displayed.

Someone, a partner of your operator, in professional slang called a content provider, supplies you with content for a fee:

• provides information,
• provides a service by providing access to an online game, website, program, etc.

The operator turns out to be on the sidelines, since publicly on his website he warns that yes, there is paid content, that it is provided by third-party organizations, to which the operator himself has no relation.

It does not, apart from the fact that he writes off the money from the subscriber's account and he also provides a short number to the content provider.

In most cases, a mobile operator (megaphone, mts, beeline, tele2) rents out a short four-digit number 6162, receiving a fee for this, and, as a rule, a percentage of the amounts paid by the owner of the phone in favor of the provider.

SMS to short number 6162

A little apart from paid subscriptions, there is another way of taking money away from the population - SMS from short numbers. The nature of the relationship in the triangle user-operator-service provider remains the same, only the amount from the subscriber will be debited one-time in response to the action proposed in such an SMS, for example, participation in events such as: quiz, survey, social research, game, etc. . NS.

Who gets your money

So it is clear that the user is a loser. Where, in this case, does the river of profit flow, i.e. Custom money? - in general terms stated above. And this is, of course, an oversimplification that there are only two beneficiaries, in practice the schemes are many times more complicated.

They contain the so-called aggregators - wholesale buyers of short numbers and holders of settlement schemes with telecom operators. around the aggregators are grouped the already mentioned content providers who own the sites on which the implementation of services is organized and partners who collect and provide the entire scheme with traffic. The setting up of this whole cycle of withdrawing subscriber money is being established in such a way that telecom operators, as the last link to the user and the payer, remain not guilty from the point of view of the law in most cases when making claims.

legislation

Is there any reason for such claims, strictly speaking? After all, the user at some point voluntarily performed some action that provided him with the victim's place in the chain (relatively short number 6162). It is this position that telecom operators adhere to when a subscriber, outraged by the loss of money, begins to look for the truth.

The answer is yes there is

And this is called the federal law of July 23, 2013 N 229-FZ "On Amendments to the Federal Law" On Communications ".

In it, Article 2 of the Basic Law is supplemented with Sub-Clause 34.1, which defines what “content services” are.

The legislator made this definition as general as possible, practically fitting everything that is not the actual connection under it. Those. if the user using the phone and through the channels of the telecom operator receives a quote,

... reference, entertainment and (or) other additional paid information ... ", gets the opportunity" ... to participate in voting, games, contests and similar events ...,

Then he, the user, receives the content service. And it, in turn, being provided with the participation of third parties, falls under the addition of clause 5 of Article 44 of the Federal Law "On Communications", where the consumer protection mechanism is prescribed by:

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• firstly, the possibility of creating, at his request, a separate account to pay only for content services;
• secondly, the requirement to obtain explicit consent to receive such services;
• in the third - about comprehensive, including prices and names of suppliers, informing about these services before obtaining consent.

Another addition, established by 229-FZ, to paragraph 5 of Article 54 of the Basic Law, states that services provided in violation of any of the above are not subject to payment. And finally, article 68 of the main communications law was supplemented with clause 8, which directly specifies the operator's responsibility for the implementation of article 44 (see above).

Let us summarize the legislative information by projecting the rights and obligations prescribed in it onto the practical side of life.

If the user consciously wants to become a consumer of content services, then you can secure your account for paying for communications by declaring your intention to open a separate content account to cover the cost of mobile subscriptions and SMS from short numbers. If it is depleted, the funds intended for regular calls and SMS will not be affected.

For telecom operators "Beeline" and "TELE2" this action is automated, and is carried out by sending a USSD request, * 110 * 5062 # and * 160 #, respectively. To replenish, familiarize yourself with the balance, sets of commands are also provided.

"Megafon" and "MTS" require a face-to-face appearance at the office and presentation of a passport, and one must understand that regardless of the method of expression of will, the very fact of opening an account confirms voluntary consent to receive content services, and, strictly speaking, makes it unnecessary to inform about the details (in including price) of the same mobile subscription.

How to get money back from number 6162

If, nevertheless, it happened that an inexplicable loss of money from a mobile account was discovered, you need to try to remember if any annoying SMS message came from the number 6162, for example, with a proposal to find out the most accurate weather forecast or to check the clocks with the London Observatory?

Was the answer "yes" sent to him?

Or, maybe, in the heat of Internet surfing, a phone number was entered to receive a registration code on some little-known but enticing resource?

Services for checking the availability of paid services on the number 6162

In order not to speculate, you need to use the service (and each operator has such) to inform about the availability of paid services tied to your number, including subscriptions to the number 6162

The most informative is access through the web interface of your personal account, and in the absence of the Internet or the desire to use it, the good old USSD request will help.

at "megaphone" - * 583 #, "beeline" - * 110 * 09 #, "mts" will enlighten about this by command * 111 * 919 #, "TELE2" - * 189 #

If the acquired knowledge has shown that there are subscriptions, and money is quickly debited from the account because of this, you should not hesitate. Using the same tools, you need to turn off the subscription, and the withdrawal of money will stop.

This is done with the help of a personal account, and personal assistance services, by calling the support service. The USSD commands specified here will also allow you to select the desired command - "disable".

Also, a quick cure for a paid subscription when a user receives an SMS about the activation of this service will be a response message consisting of the word stop (or STOP).

Refund of spent funds

The loss of money for an unnecessary paid subscription, by accident, through negligence or ignorance, and even more so through someone's selfish intent, will certainly prompt the restoration of justice. I would like to return what was lost because of the number 6162, but here's the difficulty. As already mentioned, from the point of view of the operator, namely, we pay to him, and it is to him that we will go with a claim, the user himself, voluntarily, even if not consciously, but voluntarily performed actions that led to the activation of a paid subscription, and, as a result, to write off funds.
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What has been said does not mean, of course, that there is no need to try, it is imperative, and the Internet is replete with stories and about successful disputes. Sometimes, in order to avoid image losses, in mass cases, when the problem of paid subscriptions becomes public knowledge, is exaggerated in social networks, operators meet halfway and restore the status quo of the wallets of their subscribers, who have suffered from their ignorance and inattention.

Knowledge is not superfluous, it is an axiom, and with regards to the safety of your own money as well. Having an idea about the device of paid subscriptions, including the number 6162, about working in someone else's favor of short SMS numbers, it is easier to navigate, it is easier to avoid mistakes, more chances are not to regret the lost money and time. We will be careful when pressing buttons, entering our data and phone numbers, and, for sure, there will be fewer disappointments in life associated with mobile communications.

In the text of the message, write the amount of the donation in numbers. Today, together with the "Give Life" fund, we are collecting money to save Sasha Bodirog. The girl has cancer of the lymphatic system. After long-term treatment, it turned out that only one very expensive drug can help the child. Its price for the course is 1 million 700 thousand rubles. Our correspondent Ksenia Nekrasova read more.

Happy moments of the recent past. For Sasha, these photos on her phone are much more than just memories. Each frame gives hope to return to the old life. Such that it was only six months ago.

Sasha Bodiroga: “Before, I went to the theater and went to aerobics. I did, but now nothing is possible. At first I could not come to my senses, I did not realize that this was all with me ”.

It all started with a high temperature. For almost three months the girl was constantly tormented by coughing, fever and pressure. While doctors were treating Sasha for pneumonia, cancer of the lymphatic system was rapidly spreading throughout the body. The tumor managed to hit the lung and bones. The girl was fading away before our eyes, but found the strength to withstand 5 chemotherapy blocks, dozens of IVs and several blood transfusions. Without tears and fear, which during these few months I learned to overcome.

Sasha Bodiroga:“In my entire life, only in the summer I felt what an injection is. At first it hurt, but now I'm used to it. All examinations, biopsy, this is all for the first time. "

Natalia Bodiroga, Sasha's mother:“Grown up. I know that I have a strong spirit. never cried. There were reasons for tears, but she never. "

Sasha did not cry when she learned the results of her six-month struggle for life. The doctors admitted that chemotherapy was powerless. The last chance for salvation is the drug "Adcetris". The first block has proved to be effective. And now the most important thing is not to interrupt the treatment.

Veronika Fominykh, physician hematologist, Federal Research Center for Clinical Center:“In a similar situation with a different pathology, we use intensive chemotherapy. But in this variant, lymphomas are not effective and do not improve the prognosis. The situation would be quite sad if Adsetris appeared a few years ago - it acts directly on tumor cells that cause illness in Sasha.

The cost of the drug for the course of treatment is 1 million 700 thousand rubles. On the Internet, the girl's friends organized a charity fair - they sell homemade bracelets and jewelry, donating the collected funds to her parents. You can also help save Sasha's life by sending an SMS with the amount of the donation to the short number 6162.

Natalia Bodiroga, Sasha's mother:“Sasha is very kind, she will definitely not give up in trouble, all friends know this. I sometimes wake up in the morning and don't understand. It seems this is a dream, a dream. In reality, this is not, but it is reality. I look at Sasha and this is reality. "

Because of the catheter, Sasha has to be extremely careful - the slightest blow can cause bleeding. Taking off the protective mask is also life-threatening, there is practically no immunity left. She herself did not have time to understand at what moment she was able to get used to the new rules of life, which, after recovery, she really wants to forget.

Sasha Bodiroga:"Only patience and hope that I will recover and everything will be fine with me and in the old way."

You, the viewers of Channel Five, can also give life to Alexandra. To do this, you need to send an SMS to the short number 6162. In the text of the message, write in numbers the amount you are willing to donate, it will be automatically debited from your mobile account. It is available for MTS, Megafon, Beeline and TELE2 subscribers. Once again, the short number is 6162.

Attention! If you have any difficulties with sending a donation to 6162 (for example, you received an SMS from the operator that the payment could not be completed), do not be alarmed. The fact is that in June 2018, amendments were made to the federal law "On Communications". According to it, each user of the mobile number must be identified, that is, the user's passport data must be linked to each number. To transfer donations again via sms, contact your service provider.

The service is available for subscribers of Beeline, MTS, Megafon, TELE2, Yota, Letay and Tinkoff Mobile networks.

• Send a message to 6162 with the donation amount in a digit - for example, "100". The allowable donation amount is from 0 to 15,000 rubles. If the number is indicated in words or the message contains only text, the donation amount will automatically be considered 100 rubles.

In response, subscribers of "Beeline" and "Megafon" will receive an SMS on behalf of the fund with gratitude for the donation. By sending an SMS donation to the number 6162, the subscribers of these telecom operators automatically agree to the terms of payment and the donation amount is debited from the account without additional confirmation of the donation from the subscriber.

MTS subscribers first receive an SMS with a request to confirm the donation. An exception is made by SMS-donations during fundraising on TV channels: on the day the story is released, the confirmation of donations is removed for technical reasons. After confirmation, the donation amount is debited, and MTS subscribers receive an SMS with gratitude.

TELE2 subscribers receive SMS with a request to confirm the donation only after their first donation to the fund. After confirmation, the donation amount is debited, and TELE2 subscribers receive an SMS with gratitude.

Subscribers of the Letay and Yota networks first receive an SMS with a request to confirm the donation. After confirmation, the donation amount is debited, and subscribers of Letai, Yota and Tinkoff Mobile receive an SMS with gratitude.

Your donation will be reflected in the.

By sending a donation, the benefactor agrees to receive informational materials from the foundation in the form of SMS messages.

Cost of sending a message:

• Free for subscribers "Beeline", "Megafon", MTS, TELE2, "Letay", Yota and Tinkoff Mobile

The minimum account balance after debiting must be:

• 0 rubles for Megafon, Letay, Yota and Tinkoff Mobile subscribers
• 10 rubles for Tele2 and MTS subscribers
• 20 rubles for Beeline subscribers and for MTS subscribers of St. Petersburg and the Leningrad Region

The commission of agents, provider and bank in total is 5% of the payment for subscribers of MTS, Beeline, Megafon, TELE2, Letai, Yota and Tinkoff Mobile.

Please note that mobile operators have restrictions on the minimum and maximum payment amounts.

Minimum amount One payment for Beeline and Tele2 subscribers is 10 rubles, for subscribers of Megafon, MTS, Tinkoff Mobile, Yota and Letay - 1 ruble.

Maximum amount one payment is:

• 5,000 rubles for Beeline, Tele2, MTS subscribers
• 15,000 rubles for Megafon, Tikoff Mobile, Yota, Letay subscribers.

Subscriber commission - 0%