Checking the iPhone for warranty by serial number. How to check the warranty on Apple: recommendations. How to find the IMEI and serial number of an iPhone

You may need to check the iPhone warranty when purchasing the device, where you can find out the duration of the warranty service and in cases where the seller of the phone claims a warranty for the purchased device. It will also be possible to find out the activation (blocking) time in order to determine the age of the purchased device.

To check the activation date, the warranty period of the device, two important things are needed - the presence of a series number (including, preferably, that there was an IMEI), as well as a special service.

Options for how to determine the warranty period:

1 using serial numbers so that activation times and warranty conditions can be determined. The simplest option is to use iTunes. For these purposes, it is enough to provide a connection to a computer, with the launch of iTunes (main tab - information data about the device). If this does not help, you should visit the "settings" - "basic" and "about this device", where in the column "series number", we recognize it. If you have an iPhone 6, 5, 5c and other models, it is possible to use the IMEI instead of the series number. It is located on the surface behind the unit. In modifications of iPhones 3G, 3GS, 4s, 4, the series numbers are on the tray for the sim card; 2 use of a special site, where all the data of your phone is entered, thanks to which there is a chance to get all the information, as well as the serial number. To do this, you will need to visit a special website of the manufacturer, where you will need to enter the serial number obtained earlier (input fields), then activate the function - "continue". After that, the monitor will display information about your phone. The activation process and the service warranty period can be found in two sections - "the validity of the activation period" (determination of the period and compliance), "the right to service and repair" (availability of the possibility of repair under warranty service). A green checkmark should be lit next to a certain section to determine the correspondence of the information data to reality; 3 checking by IMEI. You will need to go to the resource of the manufacturer and enter your IMEI, and then activate the “Check” function. After a certain time, this service will provide all the necessary information.

Thus, it is possible to check the iPhone warranty period by serial number.

Eligibility for warranty service

If you need to make sure that there is a guarantee when purchasing the device, you need to check its status data in the column on the resource of the manufacturer. To do this, you will need to enter the serial number of the device, where you can find out the warranty number of the purchased device and find out the warranty periods during operation, as well as important information data regarding the technical support of the device.

After the owner finds out the series number (this was mentioned earlier), they use the resource on the Internet to check the status data of the iPhone warranty. You should visit the manufacturer's website and find out your account information. After that, you need to enter the serial number of your phone and the code from the image that appears, then click - "continue". You need to know that if your device was previously activated and the warranty period has expired, the following entry will appear on the monitor - "phone technical support - expired", and an orange exclamation mark will also be displayed. In this case, it will be necessary to contact the service center or make a request for the repair of your phone at a specific technical center of the manufacturer.

There are times when a person purchases a supported iPhone and the owner has a question - how to find out the capabilities and availability of technical support for this device. When buying a used iPhone, you need to pay special attention to important factors:

1 Pay special attention to the presence and integrity of the films. They must be neatly applied to the instrument and free from bubbles. 2 Corresponding phone registration information. A complete check should be made that the phone number you are purchasing matches the serial number. To do this, you will need to compare the batch number on the device and the surface of the box (the information must be identical). When the number does not match or starts with the letters “SK”, the device has undergone a recovery process. To check the device data with information on the box case, you need to go to the device settings (menu), "basic", then "about this device". These important points may arise due to the fact that many owners sell old phones under the guise of new devices, replacing only certain parts (they can be opened in the course of certain actions). 3 Determination of the country where the phone came from. IPhone numbers are green (unlocked) and red (locked phones). For example, TA stands for Taiwan, X stands for New Zealand, T stands for Italy. Alas, not all phones with green numbers can work with Russian mobile operators. But it is possible to determine the country from which the phone was delivered, using the model number of the device, which you just need to decipher. For example, MC131TA / A - iPhone 3G16Gb Black purchased in Taiwan. Russian operators have the following numbers - MB496RS / A, MC133RS / A and others (RS means that the device operates in the networks of the Russian Federation). 4 Carrying out a check on the iCloud resource. This check is carried out on suspicion of purchasing an unlocked device. In such cases, if a check on the iCloud.com website reveals that the phone has the activated function - "Activation Lock", you must contact the owner for information on the Apple ID and password to it. Otherwise, you will not be able to use a supported iPhone.

It is necessary to check the device for operability, especially Wi - Fi and various applications - video, photo, music.

Hey! The topic of validating various Apple gadgets for authenticity is truly endless. The blog already has a lot of articles devoted to this problem (basically all of them are located right here - in the category "It's interesting"), but all the same, various questions continue to come. This is how Apple works - you check the serial number of your iPhone or iPad on their website, and the answer will not always be clear.

To be absolutely precise, then, in fact, the answer is absolutely clear about the warranty period. Either we are shown a clear expiration date, or it is written that "Eligibility for service and support: expired" - then there is no guarantee. At first glance, everything is too simple, understandable, accessible and there seems to be nothing to understand. But…

At the same time, there may be another inscription that raises a lot of questions:

With respect to this product, "Right to Service and Repair: No Consumer Protection Act (CLRP)" or vice versa "Consumer Protection Act May Apply".

And, depending on what was written, strange moments appear - is it the original iPhone or not? Is there a guarantee in Russia or is it missing? And here in general some kind of ZoZPP? There is very little information on this on the net, let's try to figure it out together - let's go!

I took several iPhones, the full history of which I know exactly - where they come from, where they were bought, etc. All conclusions in the article are solely based on these data.

Unfortunately, I do not have an iPhone in my hands, which, when checked, gives "The right to service and repair: The consumer protection law does not apply (purchase of a product in another country)". If you are the owner of such a gadget, write in the comments - it is very interesting to know what should happen to the device for such an inscription to appear.

Although, most likely, during such checks, there are various failures. Several people wrote to me that they know for sure - they have Rostest iPhones, but at the same time on the Apple website they see the inscription "Consumer Protection Law does not apply." In principle, the Apple consultants themselves say that you should not completely focus on the information from the site - it may be displayed incorrectly. The most important thing is the documents.

So if you bought a phone from "officials", it is very important to keep the original receipt. On occasion, it will help in proving that your iPhone and ZoZPP are fully compatible.

When buying an iPhone or other Apple mobile device from our hands, we want to know as much information about it as possible. One of the most interesting points is the warranty status of the purchased gadget, about which many negligent sellers often like to lie. How not to rely only on words and how to check if the iPhone is under warranty yourself will be discussed in this small instruction.

By pointing out in the announcement that the iPhone, iPad or iPod touch for sale is still under warranty, some sellers are thereby pushing the price of the device. But as the sad practice shows, in a large number of cases the warranty period has already expired and in which case it is not necessary to count on help from Apple and its authorized partners. That is why when buying an iPhone, it is better to play it safe and personally check the device's warranty status.

Step 1. Go to the menu Settings -> The main -> About the device and find out the serial number of the iPhone from the column of the same name

Step 2. Go to a special page of the official Apple website

Step 3. Enter the serial number of the checked device

Step 4. Press Proceed

Immediately after that, you will be presented with information about this iPhone, among which the date of purchase will be valid, the possibility of obtaining technical support by phone and the possibility of obtaining the right to service and repair. The current warranty for the device will be indicated by the section " The right to service and repair»- there should be a green check mark opposite this section, and below the estimated date of the warranty expiration. Otherwise, as in our example, the section will read: “ Eligibility for Service and Repair: Expired».


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When buying "apple" equipment from hands, users often ask themselves about the warranty status of the purchased device. To be sure that you are buying a new iPhone or iPad, it is recommended that you check its unique serial number or IMEI on a dedicated page on the Internet. It is enough to enter the serial number of the device, consisting of eleven characters, and you will find out the date of the expiration of the warranty period and other information on the technical support of the product.

How to find your serial number or IMEI:

  • iPhone 3G - 4S: Remove the SIM card. Serial number and IMEI are located on the tray.
  • iPhone 5 - 5S: Look at the back cover of the device - the second line shows the IMEI.
  • In iTunes: If the device is in working order, you can find out the serial number by connecting it to iTunes. Then go to the main tab and click the line under the information with the capacity of the gadget.
  • On the device: You can find out the serial number on the product packaging or in the iOS settings: "Settings -> General -> About device".

Now that you know the serial number, you need to use a special service on the Internet.

Go to the Service and Support Eligibility Site

Step 1: Open the dedicated warranty status page on Apple's website by clicking this link.

Step 2: Enter your gadget's serial number or IMEI.

Step 3: Click Continue.

If your iPhone has never been activated, you will be prompted to activate: "Please activate your iPhone." If your device has been activated and is under warranty, then there will be a green checkmark next to the "Right to service and repair" column. In the same field, you can find out the date of the end of the warranty.

If your smartphone or tablet has been activated and the warranty has already expired, you will see an orange exclamation mark with the words: "Eligibility for Service and Repair: Expired."

When buying "apple" equipment from hands, users often ask themselves about the warranty status of the purchased device. To be sure that you are buying a new iPhone or iPad, it is recommended that you check its unique serial number or IMEI on a dedicated page on the Internet. It is enough to enter the serial number of the device, consisting of eleven characters, and you will find out the date of the expiration of the warranty period and other information on the technical support of the product.

How to find your serial number or IMEI:

  • iPhone 3G - 4S: Remove the SIM card. Serial number and IMEI are located on the tray.
  • iPhone 5 - 5S: Look at the back cover of the device - the second line shows the IMEI.
  • In iTunes: If the device is in working order, you can find out the serial number by connecting it to iTunes. Then go to the main tab and click the line under the information with the capacity of the gadget.
  • On the device: You can find out the serial number on the product packaging or in the iOS settings: "Settings -> General -> About device".

Now that you know the serial number, you need to use a special service on the Internet.

Go to the Service and Support Eligibility Site

Step 1: Open the dedicated warranty status page on Apple's website by clicking this link.

Step 2: Enter your gadget's serial number or IMEI.

Step 3: Click Continue.

If your iPhone has never been activated, you will be prompted to activate: "Please activate your iPhone." If your device has been activated and is under warranty, then there will be a green checkmark next to the "Right to service and repair" column. In the same field, you can find out the date of the end of the warranty.

If your smartphone or tablet has been activated and the warranty has already expired, you will see an orange exclamation mark with the words: "Eligibility for Service and Repair: Expired."