Bitrix24 is everything you need for the proper operation of your company: CRM, task and project management, internal corporate network, chat, video chat and telephony, working with documents online, integration with mail and social networks, the ability to automate business processes, accounting working hours and work reports.

The task of any company is to make a profit by creating some value. To make this process easy and effective - order the implementation of Bitrix24 from us.

Free website builder

You can easily create a website yourself in a simple and convenient constructor. The site already has an online chat, a callback, an application form. All customer contacts from the site are immediately entered into the CRM. You don't need hosting. The site is ready and working!

Business communications

Work in the corporate portal with pleasure - as in a social network. Work on projects together and discuss everything in real time. Use familiar tools for communication, managing tasks, documents, working hours and other services. All the tools are at your fingertips - in the interactive Live Stream.

Invite colleagues to a group business chat, communicate with them by voice and video, write messages, edit one document together. Contact a colleague who is offline - call him on his mobile directly from the portal. Call customers on a regular phone from CRM using built-in telephony. Work together with partners on the Extranet - in a protected and neutral territory.

Task and project management

Employment by Task Manage tasks and projects with easy-to-use tools. The functionality of tasks includes integration with calendars, a delegation mechanism, checklists, ready-made task templates, a filter designer and tasks in the Extranet for working with partners. Control the timely execution of tasks in departments, helping subordinates to prevent violations. Consider the time and resources spent on completing tasks within the project.

Track the progress of tasks on a project using a Gantt chart - how many tasks are completed, how many are completed and how many are in progress, which tasks are overdue and which have no deadline at all. Check the workload of a colleague using a special diagram before assigning him a new task. Evaluate the work with tasks by receiving reports by people / departments / projects. Summarize the results of the month - by department and by each employee.

CRM: customers and sales

CRM Forms Maintain a database of contacts and companies with which you cooperate in your CRM. Manage leads and deals from any device, including mobile. Use the E-mail tracker to create leads for new emails, and all correspondence is saved in their cards. Record all events (calls, letters, meetings), issue invoices to clients, build reports and a "sales funnel". Plan your business without leaving CRM. Create tasks, use business processes to process leads and deals, send emails and call customers directly from CRM to regular phones.

Turn on the 1C tracker, and your CRM will have an always up-to-date product catalog and a "fresh" price list. Integrate CRM with an online store, and your managers will lead and "squeeze" transactions until successful completion from the CRM itself.

Create a professional web form as easy as a MS Word document. Include fields from any CRM documents (contact, lead, etc.) in the form. Link any web form on the site with your Bitrix24, and the data from this web form will be automatically sent to the CRM.

CRM: Integration with 1C

The portal can be integrated with most popular editions of 1C: Enterprise. There are several levels of synchronization: Accounts and Nomenclature, Counterparties and full two-way synchronization, including deals created on the Bitrix24 side and sales created on the 1C: Enterprise side.

Open lines

Combine all digital channels of communication with clients in Bitrix24 (Vkontakte, Facebook, Telegram, Skype. Soon - Viber, Whatsapp). Chat with customers in real time.

It doesn't matter what channel the client uses - social network, messenger or chat on the website - all messages are redirected to Bitrix24. A free employee answers them in real time, if necessary, redirects the question to a colleague or to the upper level of support. The client now receives an answer in the same environment where he left the question.

Collaborate on documents

Connect Bitrix24.Disk and manage your work files both from your computer and directly from the portal. Connect company file folders and group drives to your Disk, give access to your colleagues and work with files together. Share documents with colleagues, discuss them in the "Live feed", get external links for them for social networks and partners

Work with documents even without office software. Through external online services Google Docs and MS Office Online, you can open, view and edit any files of popular formats directly on the portal. Edit any documents on the portal using the native applications installed on your computer. The entire history of changes is saved, you always restore the previous version of the document, and you can easily find the document you need with an internal search.

Planning and recording of working time

Turn on time tracking to improve company discipline. Employees will mark the beginning and end of the working day, breaks, absences, plan tasks for the day. Based on this data, a report on working hours will be generated for management. These reports will also take into account the time spent on completing tasks.

Plan events in the Calendar. Download it to your mobile phone or tablet so that it is always with you, even on the road. Gather colleagues for a meeting right from the Live Feed. Conduct it efficiently with the help of an internal meeting service. The service will help you quickly invite participants, automatically send the agenda and discussion results, create events in your personal calendars, and set tasks following the meeting.

HR: Human Resource Management

Manage your company structure visually. Just drag and drop an employee to another department, add a new one, change a manager. Find out who this employee is subordinate to, find him by searching, quickly get all his data on the personal page, contact through the portal, get a phone number in the directory. Synchronize contacts from the portal with your mobile phone, MS Outlook and other applications to stay connected.

Find out who is absent from the company, who is on a business trip, and who is on maternity leave. Allocate employee vacations using the absence schedule. Place ads in the "Live feed" with a prerequisite for reading. Create polls to get the opinion of colleagues, approve a document, conduct research, or simply vote for something. Track the activity of using the portal tools by employees and the whole company. Reward employees with badges and congratulate them on the holidays.

Automation of business processes of the company

Use the portal to manage a wide variety of business processes in the company - from order shipment to interaction with a partner network or customers. Use ready-made templates of business processes or create your own in the visual designer. Automate your routine operations: business trip, vacation, bill approval and payment, publication of official orders and orders.

Automate document flow in your company with Universal Lists. Consider all incoming documents and set up their phased processing: from receipt by the secretary to approval by management and transfer to the archive. Automate the processing of Leads and Deals using business processes. Include in the business process all possible actions on the CRM element: send letters, assign responsible persons, assign a task to an employee, etc.

Desktop applications

Install a desktop application (for Mac or Windows) to communicate with colleagues, even if the portal browser is closed. Communicate with colleagues: call them through the portal and on mobile phones, invite them to a group chat, including with a video, see the message history. Receive the most important notifications about new events in the "Live stream", likes and comments to them, about the tasks set and the progress of their implementation. Connect from the Bitrix24.Disk desktop application and work with files in your portal from any device.

Mobile applications

Install the mobile application (iOS, Android) and work with the portal from a tablet or smartphone: read and comment on the Live Feed; manage documents, tasks and files. Manage your CRM client base on a mobile basis, schedule appointments with colleagues in the calendar, confirm your participation in new events. Do a lot more, like send photos from your phone directly to your feed. Push notifications allow you to keep abreast of company events and always stay in touch with colleagues.

Integration with 1C, Microsoft, Google, Apple

The boxed version - "1C-Bitrix24" - integrates with many applications from leading software developers.

Safety and reliability

It is a secure collaboration product. Your data will be securely stored and only you will have access to it in accordance with the user rights system. Your employees can safely open a corporate portal in cafes, shopping malls, airports - in an unsecured environment, connecting via WiFi or a mobile phone. Attackers will not intercept their passwords in order to use them for their own purposes. All connections to the portal are made using an SSL certificate, which ensures the security of your corporate information and the protection of passwords. The product provides maximum protection against a wide variety of security threats. Proactive Filter (WAF - Web Application Firewal) protects against most known attacks on web applications.

Just try it! It's free!

Bitrix 24 is a desktop client for organizing teamwork in a company, as well as its interaction with customers.

Communication

Bitrix 24 for a computer provides communication between employees of the organization, as well as communication with potential customers. With the help of the client, you can exchange text messages like in a messenger, create group conversations, view the status of the sent SMS, scroll through the news feed, studying the tasks and comments on them, and also receive notifications about missed calls.

Working files

Transactions

Using Bitrix 24, you can manage workflows - generate new offers for customers, track the process of fulfilling orders and concluding new profitable deals, keep records of goods in a special catalog, and issue invoices for payment. The project manager has the ability to control the reports of each of the employees involved in the case and view the statistics of profitability.

Key features

• communication with colleagues using chat and audio calls;
• the inability to create a project for more than 12 people in the demo;
• integrated cloud for storing documents;
• viewing reports of employees;
• conclusion of transactions with clients and project management;
• library of forms, templates and layouts to save time when working with documents and letters;
• receive notifications about missed calls;
• the Windows version has a simple and intuitive interface.

Video: desktop application

With desktop application Bitrix24 both users of the Bitrix24 cloud service and owners of a boxed product can work.

Possibilities

Desktop application features

The interface and functionality of the desktop application are completely similar to the Business Chat built into the corporate portal - a tool for communicating between employees via a browser.

Enable Bitrix24.Disk»

All the features of the browser-based Business Chat

Video calls, file sharing, recent contacts on a separate tab, group chat, notifications, expandable dialog boxes, sending method - with a mouse click, quoting, search by history - everything is familiar and familiar here. You don't have to re-learn how to communicate with colleagues.

Built in Business Chat is no different from the usual "asec". Using it is just as convenient and simple, but you do not need to install any programs for communication and configure them to work with the portal.

Additional features

Unlike and in addition to the capabilities of the Business chat, the desktop application allows you to connect Bitrix24.Disk, communicate in the Bitrix business chat [email protected], notifies about unread messages in the "Live stream" and makes it possible to navigate to these messages on the portal or user profile, as well as exit the application itself. In addition, the desktop application supports two-step authorization.

Bitrix Business Chat [email protected] »

The desktop application provides:

• Connection of the Bitrix24.Disk service
• Authorization and business chat in Bitrix [email protected]
• Supports 2-Step Verification
• Floating window with video call
• Go to the "Live feed" on the portal
• Go to the user profile on the portal
• Sign out of the app account

Bitrix24.Disk

Connect "Bitrix24.Disk"

From the desktop application you can connect Bitrix24.Disk and work with files on the portal from any device. Bitrix24.Disk is available to Windows and Mac OS users and connects to the computer as a separate folder.

Connect Bitrix24.Disk»

The desktop application has a button in the left menu for connecting the Bitrix24.Disk service.

Get it with "Bitrix24.Disk" access to your documents on the portal from any device. Synchronize all changes between these devices. You can, working both in Windows and in Mac OS, manage documents on the portal in any conditions - even when you do not have the Internet and your computer is offline.

Interface

Desktop application interface

Desktop application

The application allows you to work at a computer during a video call. For example, you can edit one document with a colleague and discuss changes by voice. Just minimize the application, leaving the video window, and drag it to any part of the screen.

Side menu with main sections

All functionality is at hand!

The application interface is compact and logical. All basic desktop application tools are accessible from the side menu. Calls, messages, notifications, settings are collected on the left "plate" of the menu and are always at hand.

Floating window with video call

Leave only the video window!

Just minimize the desktop application during a video call. A small window with a video left on the screen will not interfere with the usual work. Drag this window anywhere on your screen - it will always be on top of other windows.

Even when minimized, the window remains functional. You can mute your microphone, end video calling, or return to full mode in the app.

• Minimize the desktop application
• Drag the video window anywhere
• Mute your microphone if necessary
• Return to full mode or end the call

Don't sit back

During a business chat, you do not have to sit back and just listen to the interlocutor. You can, for example, view and edit documents sent by colleagues, follow the suggested links, select the information requested by the management and do much more.

"Quiet" update

The application is updated in a "quiet" automatic mode - you may not even notice the update process itself. The application restarts automatically as soon as it “realizes” that another version has appeared on the server. But if at this time you have started a video call, the application asks for permission to cancel the video call.

The browser and desktop versions of Business Chat interact. For example, notifications in a desktop application "go out" if you view these notifications in a browser.

It is not necessary to use Bitrix24 only through a browser. For the convenience of users, the developers have created Desktop and Mobile applications.

First you need to register your Bitrix24 portal. This can be done for free.

• Use promo code positive2bst and get an additional 12 users for free for 6 months.
• Use promo code positive2bs2 and get an extra 5 GB free for 1 year.

If you already have a portal, then a promotional code (you need to choose one) can be entered inside your portal. Go to the left menu More / My tariff / Activate coupon.
For the registered portal, you can use the version for PC and for smartphone, tablet.

Desktop application

Desktop - the Bitrix24 application can be installed on a computer with Windows, Linux or Mac OS by downloading the corresponding version on the Bitrix24 website. The link to the application pages is located in the footer of the site.
Installation does not take much time, and all steps of this process are intuitive even for the most inexperienced users.

Application features:

• messaging (similar to what happens in regular messengers) and video calls and video conferencing (up to 4 people);
• there is a history of correspondence and a list of employees (that is, there is no need to re-establish all contacts);
• calls to regular numbers (mobile and landline);
• management of working files - access to the Disk is provided, and all changes are then synchronized.

Mobile app

The mobile application can be used on iOS devices (IPhone, iPad) and Android. It is offered to download it in the AppStore or GooglePlay for free.

Application features:

• task management (you can perform all actions with tasks as in the usual mode: create, delegate, control, etc.);
• work with files (data is synchronized);
• sending and receiving messages and notifications;
• work with CRM and Calendar;
• calls (all Telephony features are available);

As you can see, working with Bitrix24 can be physically located anywhere in the world. Install the desktop or mobile application Bitrix24, respectively, on your computer, phone and keep your finger on the pulse of the life of your company!

You can order from us and, as well as other services for B24.

Attention! This article is out of date. At the moment, there is only one way to connect to Bitrix24 under Linux - the unofficial Brick client. Attempts to revive the Windows desktop client under Wine have so far been unsuccessful.

It just so happened that we have been using linux products for more than 4 years (mainly Ubuntu distributions) and are constantly faced with the problems of lack of support for this OS from various software developers.

For the family of operating systems debian, as well as for other linux distributions, there is a whole layer of its own software, but there are times when there is simply no alternative to a Windows application. One of such examples is the popular Bitrix24 CRM system. The developers of this system have taken care of the client for Windows and Mac OS operating systems, but the linux family has been neglected so far. The 1C-Bitrix company can be understood, since it is not enough to create an application, it still needs to be modernized and provided technical support for it.

When you have an application for several operating systems in your asset, this entails a significant expansion of the staff, which can inevitably affect the cost of the product for the end user. Here you have to choose the middle ground. Either support all systems, but increase the cost of the product greatly, or limit ourselves to only the main operating systems, but provide affordable prices.
Our task was to install the Bitrix24 desktop client for Windows on Ubuntu 14.04 and try to synchronize files located in Bitrix24.Disk.

What we have:

• computer with installed OS 14.04.2 LTS (64x)
• Bitrix24 desktop client (version 3.3.5.28) for Windows OS
• a strong desire to keep up with Windows in terms of the usability of the Bitrix24 service

How to solve the problem

The first thing to do is to install the Wine software on Ubuntu, which allows you to implement the Windows API on operating systems of the linux family (essentially a Windows emulator).

The Ubuntu 14.04 (trusty) repository contains several versions of Wine.
When running the command:

$ sudo apt-get install wine

a stable release of Wine 1.6.2 is installed, but looking ahead, we will immediately warn you about any problems that have arisen in the work of the Bitrix24 application on this Wine release.

The desktop application was installed in normal mode and after launching from the icon on the desktop, it successfully started.

Next, the problems started. The system monitor began to show the CPU load of 20% from the side of the Bitrix24 application, which is clearly not the norm, since the application was in passive mode and there was no communication, and a computer based on Intel i7 was used for tests. For such a processor, 20% is clearly too much.

At first I thought it was frozen, but then, after restarting the computer and other checks, I saw exactly the same picture. As soon as the Bitrix24 desktop application was launched, one processor core was "tightly loaded".

The solution to this problem was found quickly enough. Obviously, all the problems were in the current version of Wine1.6, so it was decided to install an unstable, but regularly updated version of Wine1.7. Since, for both versions, there is one repository, you only need to enter one command. We open the terminal (CRTL + T) and begin to conjure.

$ sudo apt-get install wine1.7

After installing the new version of Wine, the Bitrix24 desktop application started normally, but a new problem appeared. The fact is that the Canonical team, when developing Ubuntu 14.04, abandoned the com.canonical.Unity.Panel scheme and now, to get into the dashboard, you need to use other algorithms. In version Wine1.6, a new mechanism for displaying application shortcuts in the tray was implemented, but in version Wine1.7, the developers of this product clearly did not take into account something and when starting a Bitrix24 application, there was a problem with entering it. The application hangs in memory, works, but you cannot open it without a shortcut in the tray, i.e. it will not be possible to work fully. There is only one solution to this problem. The moment you receive a message from the system or another user, you can, by clicking on the notification, call the application itself. I can't call it a complete solution for users. We decided to look for the ability to display the Bitrix24 program shortcut in the tray.

The solution was found. There were some enthusiasts who patched Unity for displaying third-party indicators in the tray. Installation of this solution can be done in two ways:

• installation via repository
• direct installation of downloaded packages

Installation via repository.

$ sudo add-apt-repository ppa: gurqn / systray-trusty -y && sudo apt-get upd ate && sudo apt-get upgrade

This method, at the time of this writing, is already outdated, tk. packages contained in the repository have earlier versions (7.2.4) than those installed on the system (7.2.5 subject to regular updates). Accordingly, nothing in the system will be updated and you will not get any result.

Installing updates from packages

We, especially for you, have prepared the necessary files for downloading directly from the article.

Package contents: libunity-core-6.0-9_7.2.4 + 14.04.20141217-0ubuntu1-systray-ppa1_amd64.deb libunity-core-6.0-dev_7.2.4 + 14.04.20141217-0ubuntu1-systray-ppa1_amd64.deb unity_7.2.4 + 14.04.20141217-0ubuntu1-systray-ppa1_amd64.deb unity-services_7.2.4 + 14.04.20141217-0ubuntu1-systray-ppa1_amd64.deb

$ wget
$ tar -xvf ~ / Unity.tar
$ sudo dpkg -i * .deb

If there are problems with dependencies, then we run the command:

$ sudo apt-get install -f
$ sudo dpkg -i * .deb

After carrying out these manipulations, it is necessary to enable the display of all icons in the tray.

$ gsettings set com.canonical.Unity.Panel systray-whitelist "[" all "]"

If you are not satisfied with the display of all icons in the tray, then you can allow displaying only the icons that are created by programs in Wine

$ gsettings set com.canonical.Unity.Panel systray-whitelist "[" Wine "]"

After this step, you can either simply log out of your account, or restart your computer. After logging into your account again, you launch the Bitrix24 desktop application and see how it starts to work normally.

As you can see, the tray icon is working, the application is running normally, files are synchronized when adding or editing on the local computer.

What exactly works

• Portal chat;
• Network;
• File synchronization;
• Pop-up notifications;
• Audio calls;
• Opening links from chat in a browser window;
• Check for program updates;
• Chat history and other features.

There were problems

• Video chat does not work due to the fact that Wine does not know how to competently transfer requests from USB devices;
• Updating the Bitrix24 desktop application version 3.4.31.31 turned out to be unstable to work under Wine. Works with crashes at startup and when calling the "Copy paste from clipboard" procedure. Conclusion - there is no point in updating to this belief;
• Due to the unstable operation of the Bitrix24 desktop application version 3.4.31.3, it is not possible to use the screen sharing functionality.
• The application starts only when the Windows XP operating mode is emulated in Wine;
• It is necessary to refuse updates to Unity or configure the prohibition of updates for this component.

Just in case, I'm posting the previous version of the Bitrix24 desktop client.

Configuring a package update prohibition

There are two ways to prevent package updates in Ubuntu 14.04:

• Use country and reliable command line;
• Block via Synaptic package manager;

We prohibit through the command line

$ sudo echo libunity-core-6.0-9 hold | sudo dpkg --set-selections
$ sudo echo libunity-core-6.0-dev hold | sudo dpkg --set-selections
$ sudo echo unity hold | sudo dpkg --set-selections
$ sudo echo unity-services hold | sudo dpkg --se t-selections

Prohibiting via Synaptic

We go into the program, find the package in the search bar, select it and select "Package - Lock version" from the menu

UPDATE OF THE ARTICLE 24.06.2015

Since the release of the article, a solution has been found that allows you to keep up with Unity updates. The solution to this problem is the program This program implements the ability to display icons for applications that cannot be placed in the Unity system tray. First of all, this concerns programs that run under Wine.

Let's figure out what this indicator can do. By default, while there are no running programs (using the tray) in the computer memory, this indicator does not appear in the tray. As soon as the first program is launched, it immediately appears in the tray.

This indicator has two modes of operation. The first one shows the shortcuts of running programs according to the principle used in systems of the Windows family. When you click on the indicator, a hidden area pops up with running program shortcuts.

The second mode of the program is already much more interesting. When you click on the mouse wheel (middle button) on the indicator, the icons of running programs appear in the tray area, but this does not end there. If you keep the mouse pointer on the indicator and start spinning the mouse wheel, you can change the position of the shortcuts of running programs along the X axis. If you wish, you can move the shortcuts to the left or to the right. I want to warn you right away against the fact that you cannot slide the shortcuts of running programs onto active indicators, because the ability to move them may be disabled and you will have to edit the indicator settings in the dconf-editor. In this editor, you can change the position of the indicator along the X and Y axes. There is also the possibility of a color gamut.

Now about installing this indicator on your computer.

$ sudo apt-add-repository ppa: fixnix / indicator-systemtray-unity -y && sudo apt-get update && sudo apt-get install indicator-systemtray-unity -y

After installation, you need to log into your account so that the indicator can start. After the installation of the indicator is complete, it is necessary to remove the blocking of updates from the packages that we blocked earlier. This is done the same way through Synaptic. For some reason, I did not manage to update the blocked package with new ones and I decided to do it from the parking brake. I downloaded fresh packages and installed them via the command line. Everything went smoothly and without any problems. I am posting for you an archive with fresh Unity packages.

Package contents: libunity-core-6.0-9_7.2.5 + 14.04.20150603-0ubuntu1_amd64.deb libunity-core-6.0-dev_7.2.5 + 14.04.20150603-0ubuntu1_amd64.deb unity_7.2.5 + 14.04.20150603-0ubuntu1_amd64.deb unity-services_7.2.5 + 14.04.20150603-0ubuntu1_amd64.deb

You can download this archive and install all packages one by one. For lovers of the command line, the following manipulations are suitable:

$ wget
$ tar -xvf ~ / Unity_7.2.5.tar
$ sudo dpkg -i * .deb

Still have questions?
Do you have other tasks or do not understand how to do it?